EcoFuego Reviews 189

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, ease of use, and the significant heat it provides without smoke or mess. Many people appreciate the convenient design, including features like storage bags and the ability to easily light and extinguish the fire pit. The delivery service is frequently highlighted as prompt and efficient, and the overall customer service is described as excellent, with staff being helpful and responsive. However, some customers were not happy with specific aspects of the product, reporting issues such as a tiny flame providing zero heat, black soot residue coating surfaces, and the wooden surround becoming blackened after only a few uses. A few other people also felt that the advertised burn time for the candles was ambitious, with actual usage being shorter than stated.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the Eco Fuego... See more

Quality

Consumers find quality to be positive, with many praising the portable stainless steel fire pit as well-made... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

User experience

People report positive experiences with user experience, highlighting the product's clever design and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the Eco Fuego fire pit after experiencing the item at a friend’s Bar B Q. Extremely happy with the purchase, brilliant.It’s now on our Cornish road trip and keeping the chills at bay as we e... See more

Rated 5 out of 5 stars

Wow!! Really impressed with the portable stainless steel fire pit. Used for the weekend over two nights and it exceeded our expectations. No issues lighting, really powerful heat which was continu... See more

Rated 5 out of 5 stars

I would like to thank Ecofuego… especially Aelfric for his prompt response to my damaged delivery. He was very apologetic about the situation and has dispatched a replacement straight away. I would hi... See more

Rated 5 out of 5 stars

Amazing fire, with more campsites getting strict about wood fuelled fires this is a perfect alternative! Did some research about this and it sounded perfect and was pleasantly surprised at how good it... See more


Company details

  1. Garden

Written by the company

The World's First Wax, Eco, Wood-Smokeless, outdoor heating Fire Pit, Fuelled by 100% sustainable vegetable wax. Large consistent flame without the maintenance and hassle of a conventional wood burning Fire Pit. Light and put out in seconds for instant heat, controllable mesmerizing flame, and an ambiance like no other.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

189 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

I'm really disappointed with my el…

I'm really disappointed with my el fuego fire pit.
My daughters purchased the largest one for my birthday which I was very excited about as we have a small garden and this seemed the perfect solution for chilly summer evenings
We have tried using it on three separate occasions for around an hour or two at a time but the flame is tiny providing zero heat.
What a waste of money

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Game changer for campervan

Wow!! Really impressed with the portable stainless steel fire pit. Used for the weekend over two nights and it exceeded our expectations. No issues lighting, really powerful heat which was continuous not like a wood fire.
Easy to put out and re light the next night.
Many compliments while using, less expensive than buying wood or transporting wood in Campervan. Very clever design and very well thought out.

Love the storage bag and additional stand. Exceptional all round thank you 😊

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great fire pits!

Great site that is very informative and the videos were good to see too, they really helped me to decide that the fire pits were right for us.
Easy to order and arrived in good time frame.
The only disappointment I personally feel is the lack of stock as I have noticed items are often out of stock. I did a bit of panic buying for fear of running out of the candles when I needed them most!
The fire pit itself is absolutely amazing and would highly recommend!

8 April 2026
Rated 5 out of 5 stars

In LOVE with our Eco Fuego 🧡

Absolutely LOVE our Eco Fuego which we recently treated ourselves to as a wedding anniversary present. Our fire arrived well packaged and only a few days after our order. We live on an estate and being able to sit outside in our seating area, knowing we are not smoking our neighbours out, is brilliant. Easy to light, lots of heat and flame and you can burn it for just half an hour or several, unlike with a real fire, you have to wait for the fire to burn out or damp it down making a mess. With this you just slide the lid across and done. We will also take our fire away in our touring caravan as these are allowable at CAMC sites, so I presume most other sites will accept them as there is no risk of spitting embers and hence a fire risk, esp in the height if the summer. Really, really happy with our purchase.🧡😎

23 February 2026
Rated 5 out of 5 stars

Love my fire pit

Love my fire pit. I didn’t expect it to be as good as it is. It truly is just like a real fire but without the smoke and the hassle. Been telling my friends to get one

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Must have for campvan

Brought one of these before lockdown and brilliant bit of kit .
No smoke and can instantly stop flame by putting lid on.
Best bit is if you go to some sites they want you to use there fire pit and expensive logs, but put lid on and out ,but the pit has hot bits for hours and most site have to give in as your fire is safer than there's. 😂😂
Highly recommend this as no campervan fill of smoke and stink of wood smoke on way home.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service and excellent product

I have had an El Fuego for a couple of years and love using it. I bought another one as a wedding present for friends and the team at Eco Fuego went above and beyond with the order. They helped me to include a wedding card in the delivery and ensured that it arrived ready for the wedding. Couldn't br happier with the service and the product

10 September 2025

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