elevenpast.co.za Reviews 

317
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding service, noting its excellence and the helpful, friendly approach from start to finish. Many people highlight the super quick delivery, with orders arriving promptly and often faster than expected. Consumers are also very satisfied with the high quality of the products, describing them as beautiful, perfect, and exactly as depicted. The ordering process is frequently described as easy and smooth, with many appreciating the clear communication and updates provided throughout. Reviewers also commend the company for its great stock, extensive product range, and the ability to find unique items. The overall user experience, from website navigation to after-sales support, contributes to a highly positive impression, making future purchases likely for many.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the beautiful design and high quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the speedy delivery and... See more

Service

Consumers consistently report positive experiences with the service, describing it as outstanding, excellent,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the speed of... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more

Company replied

Rated 5 out of 5 stars

Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with the service I received. Delivery was fast, and the bedside lamps were securely and beautifully packaged, so everything arrived safely. I’ve been searching for bedside lamps for s... See more

Company replied

Rated 5 out of 5 stars

The order was dispatched very quickly and it arrived packaged almost annoyingly well. 😅 no damaged, no struggle with the courier service! Makes it less of an headache to order again. Also the light i... See more

Company replied


Company details

  1. Lighting Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Rug Store

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(317)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end. Lovely good quality product. And a follow up WhatsApp to check I received my order and if I was happy. Well done and thank you.

10 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks so much for the wonderful review. We try our best to give you a good experience. Thanks for being a wonderful customer 🤩

Rated 5 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery. The package was well packed and the product is great!!
Couldn't be happier with the service and product.

10 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Stacey, we love you! Thanks for being such a wonderful customer. 🤩

Rated 5 out of 5 stars

Order came quickly and unpacking .Same…

Order came quickly and unpacking .Same day installation .Woow my kitchen is looking great just the way I imagined it.
Thank you
Dumi

11 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Amazing news Dumi!! Thanks for being a fantastic customer. Enjoy your beautiful kitchen ❤️

Rated 5 out of 5 stars

Their order arrived on time and they…

Their order arrived on time and they are quick to respond to your query and solve it best service ever 🙌

10 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for taking the time to review Dineo. Glad we could resolve your query fast. We appreciate your support. ❤️

Rated 5 out of 5 stars

Love my lights they are stunning and…

Love my lights they are stunning and exactly like the pictures. The communication from ordering to delivery was excellent
I was kept up to date throughout the process.

4 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Nancy, thanks for being a wonderful customer. Have a great weekend. 🤩🤩🤩

Rated 5 out of 5 stars

It was an amazing experience dealing…

It was an amazing experience dealing with Elevenpast, quick friendly service PLUS stunning products. I love love love my new bedside lamps for my new home 🤩

9 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks so much for the wonderful feedback Belinda. Really glad you love your new lamps. Have a stunning weekend 🤩

Rated 5 out of 5 stars

The fact that you kept me updated on…

The fact that you kept me updated on the status of my order, made me feel at ease and the delivery time was less than a week. Exceptional service and I love my table.

8 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Shirley, you made our day! Thanks for taking the time to review. 🤩

Rated 5 out of 5 stars

Great customer service

Great customer service, great communication with deliveries. I love working with Elevenpast!

10 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We love you Alschke! Thanks so much for your support.🤩

Rated 5 out of 5 stars

The courier people

The courier people are unprofessional,after I had to take multiple days off waiting for it and not arriving,finally arrived on Friday and must say im super happy with the lamp.i wish you can changer your delivery guys.

3 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are really glad you love your lamp Precious. 🤩🤩🤩 We use many couriers and the system chooses fastest delivery route to your area per order. Seems like yours was allocated to RAM couriers. We will contact you today to get all details and investigate to make sure they improve courier communication. Thanks for taking the time to bring this to our attention. Information like this is SUPER helpful and plays a huge part in us improving all aspects of service delivery. 🤗

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Easy orderibg process and really great service

3 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ah Jenne 🤗 Thanks for making us smile on a Monday morning! Have a wonderful week!

Rated 5 out of 5 stars

Ordering was very easy as website was…

Ordering was very easy as website was informative and easy to use.Delivery was super fast and courier very friendly.
Will definitely order from them again.

3 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful review Laurette! Appreciate your support 🤗🤩

Rated 5 out of 5 stars

Communication from the time I placed my…

Communication from the time I placed my order - my lamps arrived in perfect condition and the courier delivered a day early - another win - a good experience

30 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so happy when you are happy Susan. Thanks for being a wonderful customer 🤩

Rated 5 out of 5 stars

One very happy customer

I have ordered a few items from elevenpast over time, and can honestly say I have not been disappointed by the quality of the product or the seamless handling of orders. I am a very happy customer.

4 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Antoinette, thanks so much for the great feedback. Have a stunning weekend 🤩

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service. Product delivered promptly. They'll become my go-to.

1 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful review :) We appreciate both your time and your support 🤩

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