elevenpast.co.za Reviews 

317
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding service, noting its excellence and the helpful, friendly approach from start to finish. Many people highlight the super quick delivery, with orders arriving promptly and often faster than expected. Consumers are also very satisfied with the high quality of the products, describing them as beautiful, perfect, and exactly as depicted. The ordering process is frequently described as easy and smooth, with many appreciating the clear communication and updates provided throughout. Reviewers also commend the company for its great stock, extensive product range, and the ability to find unique items. The overall user experience, from website navigation to after-sales support, contributes to a highly positive impression, making future purchases likely for many.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the beautiful design and high quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the speedy delivery and... See more

Service

Consumers consistently report positive experiences with the service, describing it as outstanding, excellent,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the speed of... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more

Company replied

Rated 5 out of 5 stars

Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with the service I received. Delivery was fast, and the bedside lamps were securely and beautifully packaged, so everything arrived safely. I’ve been searching for bedside lamps for s... See more

Company replied

Rated 5 out of 5 stars

The order was dispatched very quickly and it arrived packaged almost annoyingly well. 😅 no damaged, no struggle with the courier service! Makes it less of an headache to order again. Also the light i... See more

Company replied


Company details

  1. Lighting Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Rug Store

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(317)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved the product

Loved the product, the service was great and all was delivered on time. Follow up was a nice touch too👍🏻

1 July 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Leanne, we appreciate your wonderful feedback. Thanks for being a great customer. 🤩

Rated 5 out of 5 stars

Great service

From the time I placed the order to delivery, the communication was on point. Highly recommend!

24 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks so much for being amazing Dumo. We appreciate you. 🤩

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful, personal and quick response to queries. Accurate delivery times.

29 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

You are making us smile today Lisa :) Thanks for being a great customer.

Rated 5 out of 5 stars

Excellent service

I ordered three pendant lights from elevenpast, unfortunately 2 of them arrived broken. I sent an email to them with a picture attached to let them know and within less than a week they had delivered the replacement glass.
Communication was swift and their service is impeccable. Highly recommend

19 June 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so glad we could sort this out for you Marandela. Thanks for taking the time to give feedback and for being a wonderful customer. 🤩

Rated 5 out of 5 stars

Great Service

Very good communication all the way through, and very good value for money on products.

5 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the feedback Berndt. We appreciate your support 🤩

Rated 5 out of 5 stars

Great communication

Great communication! Stunning product.

29 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

So glad you love your new purchase. Thanks for taking the time to share feedback Susan. 🤩

Rated 5 out of 5 stars

Popstrukt cupboard had one piece…

Popstrukt cupboard had one piece missing and elevenpast sorted it out and had it delivered within one day

26 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Glad we could sort this out for you so quick. Thanks for taking the time to review Stefan 🤩

Rated 5 out of 5 stars

Great service

Delivered quickly and lots of communication along the way.
2 table lamps are elegant and just right for our bedroom.

20 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so happy that you love your lamps Alan. Thanks for the support. 🤩

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery

25 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for being a GREAT customer! 🤩🤩

Rated 5 out of 5 stars

Great light

Great light, was shipped very quickly and we got updates every step of the way

25 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful feedback Bronwyn 🤩

Rated 5 out of 5 stars

So impressed with the experience from…

So impressed with the experience from start to finish. Found the specific lights I was after at a great price, had botched my timing so asked if they could expedite shipping which they assisted with and I received my lights within 4 days! Very happy with my purchase and the service!

22 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Pascal, we are so happy we could sort this out for you. Thanks for taking the time to review and for being a wonderful customer. Have a wonderful weekend. 🤩❤️

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, with great quality products. Will be back.

24 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for being a wonderful customer Daniel 🤩

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