Elevationit Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Computer Store
  2. Appliance Repair Service
  3. Game Store

Written by the company

Elevation IT is a solution-based IT Management support company with 20 years’ experience in the Information Technology repair & support industry. We take pride in knowing our professional experienced team can offer our clients an innovative, value-added, end to end solution in all aspects of the Information Technology needs. Hampshire based, We specialize in Repairs to most make and models of laptops/PC’s/Game Consoles, and Controllers. We also offer Micro Soldering services as well as IT consultancy services. Experts in our field and strive to offer our customers quality service by following our company values.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic service

Couldn't be happier with the service I had from Chris. 2 consoles needed a thorough clean and they came back perfect and in full working order. Will definitely use again. Thank you, Chris!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Broken Playstation HDMI port

I had a fault on the HDMI port on my PS5, I did disassemble and take a look, but you need advanced tools (and skills) to replace the port and capacitor where the connections are incredibly small.

I dropped the Playstation off for repair at 6pm and had a message the next morning to say it was all done and working.

Really great service - thanks Chris.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

TCL 55 C6K aerial co-ax repair

A brilliant, economical service from Chris. Repaired our broken co-ax port in about 3 hours, including having to source the spare part. Very highly recommended.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Look no Further.

From start to finish, Chris instilled confidence and true to his word fixed the fault, upgraded the hard drive and gave the Laptop a thorough going over. I could not be better served by this true wizard of the tech world we now inhabit. Quick, efficient, reliable and trustworthy, Chris is going to be my first port of call for further tech glitches I could never begin to understand.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Nintendo Switch OLED Picofly Installation

Phenomenal service from Chris, the switch has been returned to me in a much better state than it was given.

Temps are lower, the chip itself is silent (this wasn't the case with a previous modded switch I owned)

Running absolutely perfect, very quick turnaround.

I'm thoroughly impressed and I'd highly recommend Chris' skills and professionalism for any of your IT needs.

Thank you so much!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

service was spot on again.

This is the third time I've used Chris at Elevation IT, and once again, the service was spot on. Most recently, he fixed some Robohead lights for me—quick, efficient, and done to a high standard. Chris is always professional, reliable, and easy to work with. I wouldn’t hesitate to recommend him!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

PS5 Hall Effect Sensor Upgrade

After suffering from repeated drift issues with my PS5 controllers I decided on getting Elevation IT to upgrade two of my controllers to Hall effect sensors. The upgrade was completed super quick and both controllers were working straight out of the box. Great service from Chris on the upgrade. Cheers!

28 July 2025
Unprompted review
Elevationit logo

Reply from Elevationit

Hi James, thank you for the support and kind review, any issues with your ps5 controllers please let me know. thanks Chris

Rated 5 out of 5 stars

PS5 controller upgrade and repair.

I sent a PS5 controller to Chris that was presenting problems with "drift", so paid for the Hall Effect sensor upgrade.
It came to light that it wasn't just the OE potentiometers that had worn out, so Chris went ahead and changed the retaining rings and sticks too.
The improvement is excellent.
Furthermore, communication was clear and thorough. Chris even took the time out to call and discuss what was needed.
It is clear to me that Chris is diligent and keen to offer a service that meets, or in my own case exceeds, expectations.
I am delighted to recommend his services.

22 May 2025
Unprompted review
Elevationit logo

Reply from Elevationit

Hi Jonathan, thank you for your support and kind words, i apprecaite the honest review, if you have any issues please let me know, thanks Chris

Rated 5 out of 5 stars

Fixed x10 of our PS5 controllers…

Chris fixed x10 of our PS5 controllers that had developed drift. Whole job one in 3days. Amazing friendly service. Time will tell how the upgraded hall sensors will hold up, but they can't be worse than Sonys terrible design choices this time around.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Xbox Repair

My son's Xbox Series S needed an HDMI port replacement. I asked around and got a few quotes. Chris was local to me and also the most competitive. I dropped it off the following morning and it was ready for me to collect the same day, with good communication from Chris.

15 January 2025
Unprompted review
Elevationit logo

Reply from Elevationit

Hi Sarah, thank you for the support and kind words. All the best with the console. any issues please let me know.

Rated 5 out of 5 stars

Choose Elevationit

From start to finish i received excellent service. I dropped my Xbox series X off for a HDMI port repair with Chris. Chris came across professional and well mannered from the get go. Between leaving my xbox at midday and collecting at 5.30pm (THE SAME DAY!) I was constantly updated with the progress of work being done.
Cant recommend Elevationit enough.
Fantastic prices for professional work.
Many thanks.

13 January 2025
Unprompted review
Elevationit logo

Reply from Elevationit

Thank you for the Support and kind words, I appreciate it, Any issues with the console please let me know. thanks Chris

Rated 5 out of 5 stars

Excellent work

Excellent work. Chris replaced the keyboard on my laptop. Great communication through out. Excellent pricing.

7 November 2024
Unprompted review
Elevationit logo

Reply from Elevationit

Thank you for the kind words and support, always happy to help! Have a great day thanks Chris

Rated 5 out of 5 stars

Great communication

Great communication, impeccable service, great turn around, and a true professional.

1 November 2024
Unprompted review
Elevationit logo

Reply from Elevationit

Thank you Kindly Darron, a pleasure to work with you.

Rated 5 out of 5 stars

Chris helped me when others wouldn't

Chris was kind enough to help me with my son's dead laptop when others wouldn't respond to me. I knew that there appeared to be an issue with the power system on the motherboard, but my skills in this regard quickly ran dry. Chris took over and began to work his way through the motherboard and diagnosed the likely issue. All the while he was keeping me in the loop about what he had found throughout the diagnosis, he ordered the parts, and I was more than elated when he contacted me to show that he had fixed the issue.

I cannot thank or recommend Chris or ElevationIT enough, truthfully! Give him a call and you will understand what I mean.

3 June 2024
Unprompted review
Elevationit logo

Reply from Elevationit

Thank you Barry, it has been a pleasure helping you. thank you for the kind words God bless.

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