eletriclife.com Reviews 

376
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers had a great experience with this company, often sharing wonderful feedback about their purchases. Consumers frequently mention that orders arrive quickly and safely at their doorsteps, while the items are well manufactured, robust, and look fantastic. People also appreciate the simple setup process, helpful customer support when questions arise, and overall smooth transactions from start to finish. However, some reviewers were not happy with delivery delays, tracking issues, and extended waiting times for their packages to finally arrive. A few customers also noted receiving incorrect products, wrong colors, or sizing mistakes that did not match what they originally ordered.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive on time and match their... See more

Quality

Users describe positive interactions with quality, noting that the items arrived in great condition and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping and... See more

Order

Consumers experience mixed feelings regarding their purchases, as while some reviewers praise the quick... See more

User experience

People report ambiguous experiences with user experience, as some consumers found the ordering process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering process was easy and clear Feedback and follow up from company was very good Product quality and as described was very good. Delivery was very poor. Issue may be with FedEx and not the com... See more

Rated 5 out of 5 stars

I ordered a personal, folding heavy-duty shopping cart on a Monday evening of Thanksgiving week and received it at my doorstep by Saturday morning. I never heard of this company before and had my dou... See more

Rated 5 out of 5 stars

The chairs were delivered on-time. Insulation instructions were accurate. No miss marked pieces. About 1 hour for the first chair. 2nd much easier. We bought these chairs to match 2 broken chairs.... See more

Rated 5 out of 5 stars

Customer Service deserves 5 stars! I misspelled my email for my order information. It was corrected via email communication so I can now track my order! I will update when the gift gets opened at Chri... See more


Company details

  1. Appliance Store

Written by the company

Eletriclife.com is the place to enjoy a better electric life every day! We aim to offer the latest and practical electric products at the very best prices to help make life better. From Household Appliances to Indoor Exercise & Fitness and Massage & Relaxation products, our store span an extensive variety of categories so that you'll always find exactly what you're looking for at a price that won't break your budget. Our goal is to provide our customers with excellent pricing, beautifully thoughtful & long-term valuable products, fast shipping, and top customer service to create a buying online shopping experience like none other. Our order shipping directly from the US warehouse, and in most cases, it only takes 3-5 business days to be delivered. If you have any problem with your order, you can email us at: customer@eletriclife.com.


Contact info

4.0

Great

TrustScore 4 out of 5

376 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(376)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received my order no one can tell…

Never received my order no one can tell me where it is smh

23 September 2025
eletriclife.com logo

Reply from eletriclife.com

Dear, according to the logistics display, your package was delivered on September 26th. Could you ask if it was your family who helped you pick up the package?
If you have any questions, please contact our customer service email customer@eletriclife.com Your understanding is greatly appreciated.

Rated 5 out of 5 stars

Best Customer Service

Great customer service company! I was contacted immediately upon filing complaint. The issue was handled professionally and resolved expeditiously. Product purchased exceeds my expectations.

18 August 2025
Unprompted review
Rated 4 out of 5 stars

Good for plantar problems

The company refunded my return with no problems.

The foot massage action is great but there is no massage for ankles and legs. Wheels did not fit machine. If they could add vigorous massage action for the legs it would be exactly what I need.

31 July 2025
Rated 1 out of 5 stars

Faulty tire on Walker. No customer service.

The walker I purchased for my husband has a faulty wheel/tire. I have been trying for three days to get through to customer service to inquire about replacement. Not happy.

29 July 2025
eletriclife.com logo

Reply from eletriclife.com

Dear customer, if there are any quality issues with the product, you can provide photos and videos of the product quality problem and send them to our customer service email customer@eletriclife.com. At present, we have not received your email.Your understanding will be highly appreciated.

Rated 1 out of 5 stars

Very bad quality

22 July 2025
eletriclife.com logo

Reply from eletriclife.com

Dear customer, I checked that when you contacted us, we provided you with a prepaid return label, but we inquired and found that you did not return the package.If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 1 out of 5 stars
eletriclife.com logo

Reply from eletriclife.com

Dear customer, our website has our customer service email contact information. After we noticed your issue, we promptly processed the replacement of the parts you needed and sent you all the package information. If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 5 out of 5 stars

This like any company...must deal with…

This like any company...must deal with the things that might go wrong for customers...but this company will take care of all your needs and anything that might go wrong..great company that's trying there best at customers satisfaction..A1..shop with them.

27 June 2025
Rated 5 out of 5 stars

This cart is extremely durable and well…

This cart is extremely durable and well made. I especially like the way it folds for easy storage. It's is smooth to push and help me tremendously with transporting a.large. grocery list from my car.to our apartment. I must have for seniors like me and could be desirable for ladies with small children.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Love the pergola

Love the pergola ! Sturdy as heck, well constructed and fit perfect on the deck. Very impressed so far. One BIG suggestion, watch the video first so you don't install anything backwards or upside down. Don't ask :)

25 June 2025

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