Elephant Stock Reviews 1,578

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the artwork is even more beautiful than expected and true to its online depiction. Many appreciate the wide selection of art, sizes, and framing options, making it easy to find the perfect piece. People also frequently mention the careful packaging, ensuring items arrive in perfect condition. However, some customers also noted issues with their orders and the delivery service, with items arriving late or not as described. A few other people also felt that customer service was unresponsive or unhelpful, particularly when trying to resolve shipping delays or product discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the beautiful and... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as beautiful,... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process smooth and easy,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, timely... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers reported excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So here’s my experience…service was very good. Received texts every step of the way which was awesome. When I received the art, I didn’t realize it wasn’t canvas. It’s more like a digital printed art... See more

Rated 5 out of 5 stars

This was our first purchase from Elephant Stock and we couldn't be more pleased. We ordered a large 5 foot square piece. There was an issue with the frame. Contacted customer service and they resolved... See more

Rated 5 out of 5 stars

Exactly what I was looking for to complete my wall...came in perfect condition best I can tell, perfect size, slightly darker than in photo but still works, my only quarter of a star complaint. Very p... See more

Rated 5 out of 5 stars

At first I was hesitant to order but when I realized I was able to choose the print/canvas, size, and frame I decided to take the chance. I am extremely happy with my two purchases and prices. It was... See more


Company details

  1. Art Supply Store
  2. Art Gallery
  3. Photo Printing Service

Written by the company

Elephant Stock specialize in curious design with unique style. Join us and give your passion expression!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Took my money and never delivered!

I ordered 2 throw pillows almost a month ago and they have not arrived. I have reached out to customer service multiple times, however all interactions are handled by a chat bot. I was provided with excuses saying that "its taking longer than expected" which changed to "the postal service lost it" when I asked for a refund. The postal service never picked it up. This business is supposed to be based in Texas, however the shipping lable was created in North Carolina?? I have demanded a refund but they have gone silent. Do NOT buy from this site!

3 August 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Rated 5 out of 5 stars

Fantastic product & customer service.

Great company. They are one of just a few that provide a timely follow-through, as well as really meaning that they want the customer happy. Their product is top notch, as is their customer service. We are very satisfied and happy with the product that they provided.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

The two framed canvas paintings were…

The two framed canvas paintings were beautiful and just what I was looking for. From ordering to delivery was easy and the packaging was protective. I will definitely be ordering again.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Company is terrible and will not stand…

Company is terrible and will not stand behind their product. Purchased several framed print and they’re all wrinkling in the frame. It’s been more than 90 days so they will not replace or fix. Art should have a shelf value greater than 90 days. Would like to post photos of the affected art but unable to.

23 July 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi Griffin! We value your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Rated 5 out of 5 stars

Quality picture with quick turnaround

I was looking for a specific type of image and found good ones on Elephant Stock. It is the first time I'd used them. There was a good range of sizes and framing options. The turnaround was quick and my picture arrived well packaged and communication on my order was good. The picture was exactly as depicted and I'm pleased with it.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Most Beautiful Hands of Jesus Christ Art work…

The most beautiful painting and frame work. Very high quality. I love how they are very careful with their shipping, so that it doesn't get damaged. I love this picture, what an image of our savior Lord Jesus Christ's hands. Hands of his nail prints. Usually I see them stretched to his sides, this is the only picture I see him stretched towards us, like he is giving, blessing us or even asking us to put all our worries and problems in his nail prints hands that fixed them all.
What Gracious art, it truly describes many meanings of Grace. Glory be to Jesus Christ.

11 June 2025
Unprompted review
Rated 4 out of 5 stars

0nce I received my art work it was just…

0nce I received my art work it was just as I expected. The customer service that I tried to contact due to the delay in the delivery was terrible.

9 June 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi Barbara! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Rated 5 out of 5 stars

Travel dreams

The map I ordered is beautiful and just as pictured online.
Great communication from the customer service AI when I asked for assistance.
Very pleased customer.

9 June 2025
Unprompted review
Rated 4 out of 5 stars

No glass?

Love, love, love my new artwork. Beautiful piece, nicely framed, but no glass in the frame which struck me as odd.

8 June 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi there! Thank you for your comment. We requested your order information to assist. We look forward to your response. Thank you!

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