Elementis Boiler Experts Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, noting that they are knowledgeable and take pride in their work. Many people highlight the thoroughness of the service, with issues being identified and resolved effectively, and appreciate being kept informed throughout the process. Consumers frequently mention the punctuality of the team, the cleanliness of their work, and the clear explanations provided. The service is often described as outstanding, reliable, and highly recommended for both installations and annual maintenance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant took time to explain what he would need to do in the installation. Kept us informed when he would be arriving which was a great touch. He spotted an issue in our loft that could have been di... See more

Company replied

Rated 5 out of 5 stars

We booked a boiler strip down service and it was nothing short of professional. We were regularly kept informed via email and text of our upcoming appointment and estimated arrival time. The service... See more

Rated 5 out of 5 stars

A year ago Grant Chaney (Elementis Boiler Experts) installed our new boiler (Ideal) and the time came around for its first annual service. I was able to book a service slot within 10 days. Grant arriv... See more

Company replied

Rated 5 out of 5 stars

Grant from Elementis Boiler experts are super efficient. He serviced our boiler to a high standard . The best of all is that we are on a recall system and get a reminder every year that our service... See more

Company replied


Company details

  1. Boiler and Heating Service

Written by the company

shoulders above the rest with our quality of workmanship and the way we treat our customers. We pride ourselves on treating each and every customer like they're the only customer we have and treat their homes with the utmost respect. The job will be completed to budget, in the time we promised to the highest standards, boilers are the only thing we do and we do it the best in the business. We have over 300+ ⭐️⭐️⭐️⭐️⭐️ Online Reviews from Google, Which? Trusted Traders, Trading Standards, Trustpilot and Facebook


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
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Rated 5 out of 5 stars

Great service

Elementis came out to do a stripdown full boiler service on my central heating having done a routine annual service for the last couple of years. It was easy to book an appointment online and I was contacted to verify the make of the boiler to ensure they had the right gaskets.
They arrived on time and did the job with minimal disturbance and no mess; everything was thoroughly checked over before they left.
Always polite and friendly and take genuine pride in their work, will continue to use and recommend.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Grant attended my property to carry out…

Grant attended my property to carry out annual boiler service, this is the second time he's provided this service . He arrived on time, was very professional and explained exactly what work was carried out and charged a fair price. I would happily use him again.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

A reliable boiler engineer

Grant Chaney from Elementis Boiler Experts has been looking after my boiler since 2022. I use this firm because the communication is excellent, they are quick to respond, it is easy to book online, they keep you informed about their whereabouts on the day of the booking, they complete the job quickly and efficiently, and they are very friendly. I recommend Grant and Elementis Boiler Experts because it is clear that good customer service is important to them.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Great professional service

We booked a boiler strip down service and it was nothing short of professional. We were regularly kept informed via email and text of our upcoming appointment and estimated arrival time. The service itself was thorough and Grant was avle to sort out an issue that previous yearly services missed to address.
Grant is professional and friendly through and through. Can't recommend them highly enough

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

a week ago
New
We have used Grant for the last couple of years and he has been great, efficient, knowledgable and at a great price. Always friendly and happy to help with queries and make sure our heating and boiler is running smoothly. Booking online is really easy and the reminders are really helpful. Wouldn’t hesitate to recommend

28 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Great service from start to finish

All round great service. I used the online booking portal and was kept up to date from booking until they arrived on the doorstep. Work was completed and I was kept informed. Very happy and booked for my yearly boiler service

15 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Professional worster boch boiler fitters by Grant at Elementis highly recommend

Elementis we're punctual paticularly and knowledgeable about theire work respectful of the property clean and tidy felt positive about theire installation nothing to much h trouble would highly recommend fitted a boch worster boiler

14 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Highly recommend Elementis Boiler

Elementis have serviced my boiler and cylinder for a few years now. I recommend them to anybody who asks. They are efficient, good on price and reliable.

15 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Grant took time to explain what he…

Grant took time to explain what he would need to do in the installation.
Kept us informed when he would be arriving which was a great touch.
He spotted an issue in our loft that could have been disastrous if not had been fixed, he even helped us rectify the problem.
I would recommend Grant to others to install a new boiler and complete heating solutions.
We will be using again for future services and any advice we require.

31 July 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

They checked and updated me on what…

They checked and updated me on what they were doing, explained the process when I asked. Encouraged me to ensure I had my service done every year. Always value for money.

4 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Once you have booked

Once you have booked, they never let you down. Vey efficient service.

9 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Serviced boiler

Serviced boiler and rechecked the hot water and radiators all ok. Gave tips on best ways to check all ok during the next year.

8 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Grant from Elementis Boiler experts are…

Grant from Elementis Boiler experts are super efficient. He serviced our boiler to a high standard .
The best of all is that we are on a recall system and get a reminder every year that our service are due.
Quick response if you need him.
I can highly recommend Elementis Boiler experts

1 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the taking the time to leave us a glowing review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Great communication and updates

Great communication and updates, reasonable price and efficient. Tidy job, friendly service.

5 August 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you Linda for leaving us a great review

Rated 5 out of 5 stars

Excellent company

Excellent company

7 July 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you Cynthia for leaving us a great review

Rated 5 out of 5 stars

Outstanding service and advice

Outstanding service and advice. Great installation of our new boiler. Happy Grant will be handling the service for years to come.

15 July 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you Sally for leaving us a great review

Rated 5 out of 5 stars

Very professional service

Very professional service. Goes above and beyond to satisfy customer. Reassuring to know that any problems get efficiently sorted

16 June 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the great review James.

Rated 5 out of 5 stars

Great service

Great service, reliable and competent, 7th years heating service never had a problem. I would recommend the strip down service for the boiler that was suggested very so many years as this extends the boiler life significant. Very happy customer

22 May 2025
Unprompted review
Rated 5 out of 5 stars

No Fuss Boiler Service

A year ago Grant Chaney (Elementis Boiler Experts) installed our new boiler (Ideal) and the time came around for its first annual service. I was able to book a service slot within 10 days. Grant arrived on time and completed his work within about an hour. He completed the necessary paperwork and showed a read-out to confirm that everything is working as it should. We have used Grant for the past 5 years and have absolute confidence in him, his technical skills and the quality of the service he provides. Thank you, Grant.

1 May 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the great review Mark

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