Elektro's Reviews 487

I recently ordered a replacement controller card for my Nuova Simonelli Musica coffee machine from Elektros, and I couldn't be more pleased with their service. The team was incredibly helpful, guiding me through the selection process and ensuring I got the right part. Despite being shipped all the way from Italy to my office in South Africa, the delivery was impressively quick, arriving within just one week. The entire experience was smooth and efficient, and I highly recommend Elektros for their outstanding customer service and prompt delivery. Thank you, Elektros, for your excellent support!

Servizio impeccabile, prezzi competitivi, spedizione in Svizzera veloce, con IVA corretta e senza intoppi in dogana, doppio imballo.

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Impeccable service, competitive prices, fast shipping to Switzerland with Swiss VAT and no problems at customs, double packaging.

Great service, Items arrived timely and as expected to UK.
Communication could improve as I was getting like single word answers to my queries.

Will use again!

I have been charged 43 pounds from UPS as a tax on top of the 25 euros shipping I have already paid for a 165 euros item.
I believe customers should not necessarily need to navigate for a one liner to figure out the tax cost.
It would be better to make it clearer through the buying process.
As an example, I did pick the country and saw the shipping costand accepted the condition.
That is a sufficient place to show the tax for your desired courier.

True professionals! Sourcing spare parts without serial-numbers that are impossible to track down!

On their website, the product listing includes the manufacturer's product number so you are sure about the model you are buying. Fast delivery and excellent communications. I had an issue with the courier and Elektro's sorted it out immediately. Would definitely recommend.

Excellent service. Bought Ceado E37SD. Really happy with both product and service received. Shipped fast and speedy delivery from Italy to Ireland

I normally do not care about reviewing companies, but I was impressed by this one. I made an order on Monday and it was going to arrive on Wednesday all the way to Kuwait, the only thing that kept it longer was UAE’s transit. It was well wrapped and arrived safe. 10/10!

Excellent customer service. Very quick at asking technical queries, extremely fast delivery of goods and easily the best prices. Highly recommended.

Many things that missed in our vendor stock are available here. Many thanks for the great experience i had and i hope you back more stronger, better and cheaper of course.

My regards

Quick delivery. Perfect service.

Great experience! Quick response and shipping!

Gianni is great. Elektros have great prices. Thank you.

Great shopping experience. Fast shipping with double packaging, to ensure no damages.

Best of the best professional staff, good website , Elektro's become well known in whole middle east and hopefuly to see branch of your store soon in Saudi Arabia or any where else in the resion. Thank you and looking forward to deal with you again soon
Best wishes

Amazing store, any espresso lover should know about it. In-depth details of parts with video guides (although it should be updated), PDFs files for parts numbers and reasonable prices.

Great shopping experience, quick response time,consultation questions can always respond promptly， professional after-sales service.