Elegant Golf Resorts Reviews 

886
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and seamless organization, noting that everything from booking processes to transfers often runs like clockwork. Many appreciate the professional, efficient, and friendly staff who are knowledgeable and consistently deliver excellent golf holidays. Reviewers frequently highlight the personalized planning and the team's ability to cater to requirements, ensuring a first-class experience. People often express their intent to rebook, emphasizing the smooth experience and the high quality of the hotels and locations provided.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as exceptional, efficient,... See more

Holidays

People report positive experiences with holidays, with many expressing gratitude for the organization and... See more

Staff

Users describe positive interactions with staff, highlighting their efficiency, friendliness, and helpfulness... See more

Location

Reviewers mention positive feedback about location, with many enjoying fantastic golf trips to places like... See more

Booking process

Consumers find the booking process to be positive, with many reviewers consistently booking trips for several... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just a quick thank to Caroline and Richard for arranging our visit to Praia D’el Rey at the Silver Coast in Portugal. Apart from the passport delay it went like clockwork. It is such a compact re... See more

Company replied

Rated 5 out of 5 stars

Yes we enjoyed the golf break thank you. The meet & transfers were spot on. We enjoyed both courses despite being restricted to the cart path at times but we were made aware of this beforehand.... See more

Company replied

Rated 5 out of 5 stars

Richard put together our holiday to South Africa pretty quickly visiting Cape Town, George and Sun City with a safari as well. He continued to tweak the holiday itinerary providing better experiences... See more

Company replied

Rated 5 out of 5 stars

Flights + all transfers all on time. Very pleased with the Annabelle hotel location, friendly staff service, good food + cleanliness. Top class golf + facilities at all of the 3 courses played.... See more

Company replied


Company details

  1. Tour Operator
  2. Golf Resort
  3. Travel Agency
  4. Travel Aggregator

About Elegant Golf Resorts

Written by the company

Since 2008, Elegant Golf Resorts has been crafting unforgettable luxury golf escapes.

We meticulously hand-pick the world's most exceptional courses and resorts, ensuring an experience that surpasses expectations.

Our exclusive golf packages offer unparalleled value and quality, allowing you to indulge in the very best while our complimentary concierge service ensures your journey is seamless from start to finish.

Relax and let our expert team take care of every detail, so you can focus on perfecting your swing and enjoying a truly exceptional golf holiday.

Get in touch today

Elegant Golf Resorts

Written by the company

Specialists in luxury, tailor-made golf holidays worldwide
Elegant Golf Resorts specialises in luxury tailor-made golf holidays worldwide and has firmly established a reputation as one of the leaders in the luxury golf holiday market

Contact info

4.8

Excellent

TrustScore 5 out of 5

886 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(886)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality experience

We stayed at the Tivoli (formerly the Sheraton) in Tenerife which we highly recommend as staff, acommodation and setting are excellent. It is well located between restaurants in Costa Adeje and Caleta both easily accessed via the lovely coast path.
Airport and golf proivate transfers were included and we were always collected on time by helpful smartly dressed drivers in a clean spacious people carriers.
We booked this January holiday in the previous October which is relatively short notice so our golf tee times were a bit late in the day. Annoyingly some were then changed to an even later time so we didn't complete a couple of rounds. We were given no explanation for this and Elegant didn't flag this up so we noticed quite late on and had to put a restaurant booking back an hour or so. That is the only black mark against Elegant Golf who were otherwise good and better than other golf tour operators

11 January 2025
Unprompted review
Elegant Golf Resorts logo

Reply from Elegant Golf Resorts

Good afternoon Chris,
We are delighted to hear that you enjoyed your recent trip to the Tivoli in Tenerife, and appreciate the 5 * review.
We understand that you have been communicating, directly, with our Manager, who has taken your constructive feedback on board, so thank you for highlighting this.
We appreciate your comments about our standing in the industry, and look forward to assisting you in the future.
Kind regards
The Elegant Golf team

Rated 1 out of 5 stars

Elegant Golf and Sandals Exuma

Sandals Exuma closed after we had booked a golf holiday and paid through our golf travel agent, Elegant Golf. Our pleas for help were ignored by both companies other than to inform us you will need to pay an extra $5000 for an equivalent golf holiday in the area. To cancel the holiday because our flights had been booked would be extortionate too. So avoid Sandals and Elegant Golf would by my advice, we have been stitched up beyond belief.

19 January 2025
Unprompted review
Elegant Golf Resorts logo

Reply from Elegant Golf Resorts

Update 24th January
Good afternoon,
Thank you for your patience, allowing me the time to look into the detail of your feedback.
We certainly share your frustration and disappointment in that, many months after accepting your booking, Sandals closed your chosen hotel for refurbishment, of which we had no prior knowledge.
This is even more upsetting, as this was more than a beach holiday stay, as golf was such an integral part of your booking decision.
Unfortunately, as part of of their terms and conditions, a tour operator's obligation is to either offer a full refund of monies paid, or provide an alternative. Sadly, for many reasons, including costs, any alternatives offered were not suitable, resulting in a refund for the hotel stay.
Whilst I appreciate you have not had a satisfactory resolution, I wish to assure you that this matter was raised at the highest level with them, but as you saw, this particular destination did not have viable alternatives, for you.
I have certainly, taken on board your feedback, as I can clearly see that our agent took far too long with their responses, which goes against our service values, and I assure you that this will addressed internally.
In closing, I fully understand that you will remain dissatisfied with your position, but hope you will see that every effort was made to find a suitable outcome, in this very difficult, and unusual, situation.
Kind regards
Els Huntley
Head of Leisure Sales



Good afternoon,
We are sorry to learn of your disappointment, and appreciate you taking the time to leave us your feedback.
Please rest assured that customer satisfaction is of paramount importance to us, and this matter will be investigated fully, and we will update you as soon as possible.
Kind regards
The Elegant Golf Resorts Team

Rated 5 out of 5 stars

Our enquiry was dealt with efficiently…

Our enquiry was dealt with efficiently by George who was personable and responsive to our questions at all times. We have not yet been on the trip but our booking experience has been excellent so far.

11 January 2025
Elegant Golf Resorts logo

Reply from Elegant Golf Resorts

We're so pleased to hear that George provided you with an efficient and personable booking experience, answering all your questions along the way. We’re confident your upcoming trip will be just as excellent, and we look forward to hearing about your golf holiday once you’ve returned!

Best regards,
The Elegant Golf Resorts Team
020 8421 7019

Rated 5 out of 5 stars

We stayed at Salobre Golf Hotel Gran…

We stayed at Salobre Golf Hotel Gran Canaria, very nice hotel. Played 3 rounds at Salobre and 3 at Anfi Taurno.
Both good courses but Anfi is the harder and in a better setting, a must play. Flights, hotel, tee times and transfers all booked by Elegant Golf and as per normal everything was spot on!

16 January 2025
Unprompted review
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Reply from Elegant Golf Resorts

We're delighted to hear you had such an enjoyable stay at Salobre Golf Hotel and that both courses, especially Anfi Tauro, provided a fantastic golfing experience. It’s great to know that all aspects of your trip – from flights to transfers – were spot on. We look forward to organising your next golf holiday and delivering the same seamless service!

Best regards,
The Elegant Golf Resorts Team
020 8421 7019

Rated 5 out of 5 stars

great organisation top marks!

great organisation top marks!

2 January 2025
Unprompted review
Elegant Golf Resorts logo

Reply from Elegant Golf Resorts

Thank you for your fantastic feedback! It’s always our aim to provide a seamless and enjoyable experience, and we look forward to helping you plan your next golf holiday!

Best regards,
The Elegant Golf Resorts Team
020 8421 7019

Rated 5 out of 5 stars

12 Day vacation at the Rixos Hotel…

The Company arranged our fantastic holiday to stay at the fabulous Rixos in Abu Dhabi. Everything ran like clockwork. From meet and greet and the airport to 12 days of Golf.

24 November 2024
Unprompted review
Rated 4 out of 5 stars

Prompt service

Prompt service, attractive proposal pitched at our level of golf. Smooth experience with transfers and tee times all nicely arranged. Excellent hotel.

21 November 2024
Unprompted review
Rated 4 out of 5 stars

A great winter golf venue

The golf course is the main attraction at the Elba Golf hotel. It was in good condition and is mainly flat with water being the main hazard. The 18th is a weak finish off the yellow and white tees, clearly placed to protect the properties to the left of the dogleg.

The facilities are more than adequate with an intimate restaurant, comfortable day time snack bar and a piano bar. The service in the bars can be very slow.

My main criticism is that the quality of the menus is disappointing with, for example, a really good steak drowned in salt and salmon smothered in sauce. The breaded chicken was worse all bread and very little chicken.
The main menu did not change during our 10 day visit.

11 November 2024
Unprompted review
Rated 4 out of 5 stars

Golf in Marrakech

All the transfers were on time bar one, but that was easily resolved. The hotel was lovely and the food and service of a very good standard. The golf was also enjoyable.
The information and organising while booking and obtaining documents was smooth. Thank you.

4 November 2024
Unprompted review
Rated 4 out of 5 stars

Satifactory but lacked star quality

Satifactory but lacked star quality. Hyatt Place Taghazout Bay not 5 star feel
Pros: Views of ocean, Excellent manager and staff, swimming pool area, desserts, convenient for excellent Taghazout golf course. Bus to beach.
Average: Rooms dated (some have been upgraded but not ours) Food OK but lacked quality (Had lot better buffets elsewhere. No fresh cooked options at dinner).
We also played Ocean Golf at Agadir but not worth the journey in my opinion.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied Customers

Everything was organised really well, good choice of hotel with two good golf courses on site. The flight arrangements and transfers were all first class. Glen was more than helpful with his knowledge and advice. First time to use this company but we plan to use it again.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

GREAT TRIP

WELL ORGANISED TRIP FOR TWO OF US AT LATE NOTICE. HOTEL GOLF TRANSPORT ALL WORKED INCREDIBLY WELL OVERSEEN BY GLEN AND CATHERINE. WOULD NOT HESITTE TO USE THESE GUYS AGAIN.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Golf in Dubai

This was our first time using Elegant Golf Resorts for our dream trip to Dubai and we weren’t disappointed. From start to finish Jakub and Catherine made the whole process so easy and stress free. Any queries we had were always answered promptly.

I will definitely be using them again when we decide on our next big adventure.

23 October 2024
Unprompted review
Rated 3 out of 5 stars

Difficult experience

Booked a weeks golf in Turkey with Elegant early in the year. I started having concerns after the Elegant customer representative moved communication to WhatsApp. Contact a senior member of of staff who informed me that this was not protocol and the representative was dealt with. Unfortunately this had an effect on my initial choice of hotel and airport which resulted me having to fly from Bristol instead of my local airport Cardiff.
Once I arrived in Turkey I was contacted by my transfer and pick up operator Joe who work for Matrix. Simply the service provided by Joe and Matrix team was fantastic from start to finish.
When we arrived at the hotel the room booked by us by Elegant was nothing short of shameful we took the manager to the room and asked him if he would stay there he said no? We were given another room. Both Ben and Catherine of Elegant golf worked hard to resolve the issues prior to my trip and I was even given a complimentary round at the Gloria new. But overall a difficult experience

17 October 2024
Unprompted review

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