Even though they have created a nice…
Even though they have created a nice multi-step system where they gather together all statistical data that really helps your business, I can't say that I am satsified with the result and the process of cooperation with them.
First and foremost, I had to wait for a long time until we had a full-fledged consultation discussing main points.
I thought it would like within a day no more, but as it turned out it took a week until they eventually got down to work. For me - it's an irresponsible approach to obligations.
Reply from Elegant Energieleverancier
Dear Vincent, thank you for sharing your feedback. I regret to hear that you had a negative experience with Elegant. I would appreciate it if you could provide your customer number and address details. This will allow me to review your file in more detail. Please send your details to the email address jurgen@mail.elegant.be, and I will get in touch with you shortly. - Jurgen
