electroquip Reviews 420

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really impressed with Electroquip. Communication was spot on and they were very quick to respond to my queries. Made the whole process incredibly easy. Would definitely recommend.

Rated 5 out of 5 stars

We were recently in trouble when one of our machines went down and we needed Festo parts urgently. We made contact with Electroquip. They sourced us the parts quickly and very competitively priced wi... See more

Rated 5 out of 5 stars

Perfect execution. I needed a discontinued part (connector) for my 2016 Beneteau MC5. I tried several online websites and several seemed like either a scam or a robot site (i.e. there's nobody to talk... See more

Rated 5 out of 5 stars

Once again Simon @ Electroquip came to our rescue when we were struggling to obtain a part for a customer. His extensive knowledge allowed him to source an alternative & get everything sorted for us v... See more

Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Electroquip sell Factory Automation to the Automotive, Electronics, Food & Packaging, Power, Process and Petrochemical Industries throughout the World. Electroquip Distributors of Festo, Telemecanique, Weidmuller, Balluff,ABB, Allen Bradley, Burkert, Bussmann, Sick, Lapp Cables, Turck to name but a few and are Stockists of all major Factory Automation components and systems.

electroquip.co.uk Details

Written by the company

Customer Sevice...
Whether you’re visiting our showroom or using the website we aim to deliver the highest standards of customer care. Quality and convenience from start to finish.
Technical Support...
Our Friendly first class Support team of Qualified Engineers are always available to assist & advise you, from a replacement component to a complete turn key system.
Widest Range of Products...
One source for all your Factory Automation Products from the worlds leading manufacturers. Ideally placed to combine the benefits of leading brands with our local industry knowledge, flexibility and scope of supply. Something unusual or not on our list please enquire we are only to happy to try & locate your requirements on an ASAP basis.
Fastest Delivery...
A truly responsive sevice - 24/7 We understand the cost of downtime and when you need a rapid response for those emergency situations. We'll be there to help you get back up and running, fast. Next day | Same day - Motor bike delivery for breakdown options. Worldwide > Export - Express delivery services, we have delivery covered to meet or exceed your demands.
A Name You Can Trust...
We've been in business over 28yrs and trading online since 1990

Contact info

5.0

Excellent

TrustScore 5 out of 5

420 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Ordered late in the day arrived early next morning
Easy ordering great service

19 December 2019
Unprompted review
Rated 5 out of 5 stars

Immediate refund

When I found out that the delivery charges to Spain were outrageous, they offered me an immediate refund of the amount paid for the ordered item (I had not paid delivery so far) and proceeded with the refund in a few minutes. Great, folks!

28 November 2019
Unprompted review
Rated 4 out of 5 stars

Registering

Ease of ordering parts good.
Communication great.

One comment - when registering didnt ask for company name so put it in address line.

4 September 2019
Unprompted review
Rated 5 out of 5 stars

Quite simply excellent service

Quite simply excellent service. I placed the order during early afternoon and received the parts by 9.20am next morning via UPS
from Germany. Thank again for all your efforts - very much appreciated.

Dave Brown
P&S SPARES AND SERVICE LIMITED

18 July 2019
Unprompted review
electroquip logo

Reply from electroquip

Thank You - For your kind words - Pleasure being of service to you - Until next time - Team Electroquip

Rated 3 out of 5 stars

I was not sure exactly what I needed…

I was not sure exactly what I needed and so sought advice. I was given two solutions both of which would have worked. Once I had decided on what I wanted the order was dispatched quickly and the items delivered did the job required. Very good service and prompt. I would use again and would recommend.

11 July 2019
Unprompted review
electroquip logo

Reply from electroquip

Thank you for taking the time to complete a review for Electroquip Gerard. Wow - sounds more like a five experience than a three to me - thanks again.

Rated 5 out of 5 stars

got just what we needed

after looking at many sites this site had exactly what wee needed and the service was as promised, product seemed great for the money. would use site again when im in need

4 June 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look