Electro Premium Reviews 67

I ordered something that wasn’t in stock, even though their website said it was. It was no longer available. 5 stars because I see their low rating here as they don’t deserve such a low rating. They responded fast and the same day they paid back my money. Thank you.

Did not receive the washing machine and they also did not pay the money back. Now it is over a month and I asked many times. I will go to the police now

Mastercard c/c fraud team declined my approval to pay this company for a product. Apparently based on Trust Pilot reviews and other complaints received.
Enough said

Three weeks after payment, no sign of my TV. Just two calls asking me if I wanted a different one as they didn't have it in stock. They took it away from their website and kept playing a game of 'let's see who gets tired first'. Well, I got fed up! I asked to have my money back and went to a different, trustworthy seller.
Tres semanas después de mi pago, sigo sin tener noticias de mi tele. Sólo he recibido dos llamadas ofreciéndome un modelo distinto porque éste no lo tienen en almacén. Además, lo quitaron de su página web. Estuvieron jugando al juego del desgaste, y al final me harté. Pedí una devolución y me fui con un vendedor serio y de confianza.

I got an apology via Trustpilot.com... 5 years later! If that's how seriously they take customers, I uphold my view, though I can't but thank them for the apology?
Se han disculpado a través de Truspilot.com... ¡5 años después! Si ésta es la seriedad con que tratan a sus clientes, me reafirmo en mi opinión, pero no me queda más que ¿agradecer la disculpa?