Not only did I have to wait a week for shipping, but when I finally received the TV it was horribly cracked across the entire screen. It looked as though it had been cracked before it was even put int... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and... See more
Company replied
Bought a Yeti item that isn’t being sold at Yeti’s website. Just a specific color that is no longer being sold. Of note - item was even cheaper than what Yeti is selling the item for currently. Item a... See more
Company replied
Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... See more
Company replied
Company details
- Electronics Store
- Appliance Store
- Computer and Accessories Store
- Computer Store
- TV store
- Washer and Dryer Store
About Electronic Express - Website
Written by the company
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop Weekly Deals
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Financing Plans
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Corporate Sales
Builder Sales
Contact info
418 Harding Industrial Drive, 37211, Nashville, Tennessee, United States
- 1-888-257-7500
3.9
Great
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very disappointed with the whole…
Very disappointed with the whole experience of purchasing microwave. The left hand does not know what the right hand is doing or saying. One star is still too high of a positive rating.
23 May 2026
No issues; good price; fast shipping…
Shopping experience was without any issues and / or discrepancies. Fast shipping. Items arrived as described and they were at a great price.
10 May 2026
Reply from Electronic Express - Website
Thank you for the feedback on your online order!
RECEIVED TV BY UPS
RECEIVED TV BY UPS. OPENED BOX AND NO REMOTE CAME WITH SHIPMENT. CALLED STORE AND THEY WOULD NOT SEND ME A REMOTE.
21 May 2026
Reply from Electronic Express - Website
Thank you for the feedback. Your review has been forwarded to our customer service team.
Very impressed and satisfied with Electronic Express
The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and the person helping me arrange the delivery time was friendly and helpful. I would use Electronic Express again in the future solely based off these two people, but the price of the freezer was also the best price I could find.
20 May 2026
Reply from Electronic Express - Website
Thank you for the feedback on our delivery team's performance!
The Best
I give Electronic express five stars for shipping quickly, price, quality of product, and having options.Definitly looking forward to buying again from you all. Thank you.
18 May 2026
Reply from Electronic Express - Website
Thank you for the feedback on our performance!
Reply from Electronic Express - Website
Thank you for the feedback!
Another happy Customer
A great price on the TV I purchased with excellent communication from the company and fast shipping and a perfect product upon arrival so I am very pleased with my experience! Purchase with confidence!
12 May 2026
Reply from Electronic Express - Website
Thank you for the feedback on our performance. Enjoy your new TV!
Easy to buy the product
Easy to buy the product, difficult to coordinate with shipping and customer service.
30 April 2026
Reply from Electronic Express - Website
Thank you for the feedback. Your review has been forwarded to our customer service manager to find the source of your frustration.
Fast delivery and great communication!
22 April 2026
Reply from Electronic Express - Website
Thank you for the feedback!
Exactly what I was seeking
Exactly what I was seeking.
Process would have been easier if I could have picked up at a nearby store.
25 March 2026
Reply from Electronic Express - Website
Thank you for the feedback on your online order! We do offer online pickup if the store has enough inventory. Hopefully the next product you're interested in has that option available.
You guys were great.
13 April 2026
Reply from Electronic Express - Website
Thank you for the feedback on your order!
Your associates was friendly & helpful…
Your associates was friendly & helpful answering my questions.
10 April 2026
Reply from Electronic Express - Website
Thank you for the feedback on our associates' performance!
It was easy to make the purchase on…
It was easy to make the purchase on line. The options were all there. Once ordered, late Friday or Saturday morning, delivery was set for Monday. It was delivered way before I thought it might’ve. Very pleased with all aspects of purchase!!
25 April 2026
Reply from Electronic Express - Website
Thank you for the feedback on your order and delivery experience!
What more could I want?
Exactly what I wanted - at the best available price - delivered earlier than promised. It was my first experience with Electronic Express, and it was great.
23 April 2026
Reply from Electronic Express - Website
Thank you for the feedback on your order!
Easy and seamless experience shopping…
Easy and seamless experience shopping online. Ordered an item at a pretty good sales price, quick free shipping too.
23 April 2026
Reply from Electronic Express - Website
Thank you for the feedback on your online shopping experience!
If they dont have it you probably don't need it
The help I received from Rachelle
She always finds what I need and helps me order it
22 April 2026
Reply from Electronic Express - Website
Thank you for the feedback on Rachelle's performance during your visit!
They cancelled my order without any…
They cancelled my order without any further explanation.
19 April 2026
Reply from Electronic Express - Website
Thank you for the review. Your review has been forwarded to our customer service manager so they can look into your situation.
Quick shipping!
I was looking for an item that had been discontinued and found it at Electronics Express online. I was thrilled with the speed of shipping and the reasonable cost for the item.
17 April 2026
Reply from Electronic Express - Website
Thank you for the review on our selection and shipping speed!
The delivery lead was very friendly and…
The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!
17 April 2026
Reply from Electronic Express - Website
Thank you for the detailed feedback on your delviery experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.