Electronic Express - Huntsville Reviews 45

TrustScore 4.5 out of 5

4.6

2750 Carl T Jones Drive SE, 500a, 35802 Huntsville, Alabama, US


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See what reviewers are saying

Rated 5 out of 5 stars

Very competitive pricing. I attempted to get home depot to price match and the price was so good that HD refused to price match. Saved over $500.

Company replied

Rated 5 out of 5 stars

Great communication. They came in the thunderstorm. They were a bit behind the scheduled time. But I’m glad they still came despite the weather conditions. They took everything out the box and brought... See more

Company replied

Rated 1 out of 5 stars

I turned my laptop in at the Jones Valley location approximately 3 months ago to be looked at under warranty purchased. I have yet to hear back from anyone regarding status, even after calling the sto... See more

Company replied

Rated 5 out of 5 stars

I always go to Electronic Express first with any appliance needs. The in-store staff is extremely available and helpful, both on-site and on the phone—no wading through phone trees. In this case, I or... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Huntsville

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 2750 Carl T Jones Drive SE, 500a, 35802, Huntsville, Alabama, United States

  • 1-256 585-2755

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing. I attempted to get home depot to price match and the price was so good that HD refused to price match. Saved over $500.

6 April 2026
Electronic Express - Huntsville logo

Reply from Electronic Express - Huntsville

Thank you for the review on our pricing!

Rated 5 out of 5 stars

Great communication

Great communication. They came in the thunderstorm. They were a bit behind the scheduled time. But I’m glad they still came despite the weather conditions. They took everything out the box and brought it to the designated place. We didn’t pay for the installation but they told me information about what we need to do and where to get supplies. So far we’ve done 2 washes. And 2 dries . Everything looks good. Coming from a tiny washer to this house size washer definitely is an adjustment in a great way. Overall very happy with my purchase and would recommend the company!

5 March 2026
Electronic Express - Huntsville logo

Reply from Electronic Express - Huntsville

Thank you for the detailed review on your laundry purchase and delivery! Enjoy your new set!

Rated 5 out of 5 stars

Always a great value

Always a great value. The staff is helpful and knowledgeable.

31 January 2026
Electronic Express - Huntsville logo

Reply from Electronic Express - Huntsville

Thank you for the feedback!

Rated 5 out of 5 stars

Huntsville, Al store

The Huntsville, Al Manager "James" is extremely courteous and helpful. He was even nicer to me when we had to return a defective dryer than when we purchased it. I've referred friends to him that are also shopping for appliances. I feel good about spending my money with this company because of James.

14 August 2025
Electronic Express - Huntsville logo

Reply from Electronic Express - Huntsville

Thank you for the feedback on James' performance!

Rated 5 out of 5 stars

Online order

Online order, great price. Huntsville delivery team was great! Above and beyond, they did a fantastic job. Would order again, because of the delivery team.

15 March 2025
Electronic Express - Huntsville logo

Reply from Electronic Express - Huntsville

Thank you for the feedback on our Huntsville store and delivery team's performance. We look forward to having you back!

Rated 5 out of 5 stars

Blaine Solis was extremely helpful

Blaine Solis was extremely helpful, patient and courteous! He took time to help me (an older woman who is practically tech illiterate). I am so overjoyed to have someone talk with me and calmly discuss how to solve my computer issues! Please give Blaine a raise!

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

The sales person seemed very knowledgeable and compared two products so that we were able to make the best decision for our needs

6 February 2025
Electronic Express - Huntsville logo

Reply from Electronic Express - Huntsville

Thank you for the feedback on our associate's performance.

Rated 5 out of 5 stars

I always go to Electronic Express first…

I always go to Electronic Express first with any appliance needs. The in-store staff is extremely available and helpful, both on-site and on the phone—no wading through phone trees. In this case, I ordered the item on line, needed to ask a subsequent question and found the item delivered on my porch a day early. Service is excellent, and most importantly, they are easily available by phone.

11 September 2024
Rated 5 out of 5 stars

I purchased my dryer and added parts/installation and removal …

I purchased my dryer and added parts/installation, and removal of old item, on the Electronic Express website. It was easy to navigate through to the final purchase. Delivery was 3 days later , while other places had me waiting over a week. Who can wait that long to do laundry. Not me.

The website described the dryer in detail, which was greatly appreciated.

I call customer service to correct my mistake of a 4 prong plug to a 3 prong plug. Customer support reassured me the delivery crew would have both plugs on hand.

The day of delivery was here.
Thank you Electronic Express!
The delivery crew were great at backing the truck into my driveway. One crewmember got things ready for delivery. The other crewmember came to my door and introduced himself. This guy was so friendly I felt he liked his job and my worries about the delivery were gone. He looked at where the dryer was going and what was to be taken out.
Electronic Express delivery crewmen were polite, responsible, and efficient. Before I knew it they were gone and the day of laundry began.
Thanks again Electronic Express , you are my go to for future appliances.

6 April 2024
Rated 5 out of 5 stars

Exceeded expectations

We ordered a microwave that came damaged. The manager immediately took charge and had a new one delivered from the warehouse in a matter of a day.

25 October 2023
Rated 5 out of 5 stars

Very helpful staff!

We went to the store to buy a new TV, same size as our previous Samsung but with more updated streaming abilities. Luke, who helped us, did not try to up-sell us with features we really did not need and accurately led us to very appropriate TV's for our watching style and habits. We ended up with an LG and Luke offered to come to our home to assist with set up (for which we paid him) and he was SO helpful. We got set up in less than an hour. Later, I went back as I really did not understand the very different remote and he also assisted with this. A week or so later we decided that we missed having the TV being able to swivel and went back to the store yet again and bought a very sturdy swivel stand which was a bear to assemble and attach to the TV but works well. All interactions with Electronics Express were very positive and helpful and I would definitely shop there again!

16 October 2023
Rated 5 out of 5 stars

New Dishwasher and Install

Called customer service to ask a few questions about a dishwasher I was interested in buying. Knowledgeable representative. Helped me purchase and set up installation and delivery. Their delivery and haul away was less than a local plumbers cost. Very pleased with installation too.

25 October 2023
Rated 4 out of 5 stars

Delivery was great

Delivery was great. The refrigerator works fine. Temperature gauge is a little off, otherwise it would be 5 stars.

10 October 2023

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