Electronic First Reviews 428

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Purchased a Spotify subscription at a reduced price from Electronic First. They are based in the UAE. Was provided a login that worked for 3 days then the Spotify account was cancelled/blocked - appar... See more

Rated 5 out of 5 stars

I just bought an Animal Crossings Account. I have to admit: It gave me quite some stress seeing a couple of bad reviews online. But now a couple of hours later, my kid is happily playing. The proces... See more

Rated 1 out of 5 stars

They will send login details instead of an official redeem code. Then, they will try to hack into your system to gain access to your device and sell your profile online. Although they are just scam... See more

Rated 1 out of 5 stars

The activation instructions stated that you would receive a code that you could enter in a Games Launcher to activate a game. Instead of a code, I was sent someone else's login information, which I wa... See more

2.5

Poor

TrustScore 2.5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is an imposter website (the real…

This is an imposter website (the real site is electronicfirst.com) and sham of a company. Purchased a game from this imposter site in August last year, and as others have stated the access to the e-store game suddenly ceases and the dummy account password changes. Will be flagging and opening up a claim with VISA. Contacted them via their sham website and e-mail, and of course no response. STAY AWAY!

31 May 2025
Unprompted review
Rated 1 out of 5 stars

IF THERE WAS ZERO STAR I WOULD HAVE…

IF THERE WAS ZERO STAR I WOULD HAVE GIVE , YESTERDAY I BOUGHT PSN CARD AND AFTER INDURING ALL THIS BULLSIHT ANNOYING VERIFECATION PROCEDURE AND PAYING FOR IT , THEY INFORMED ME THAT IT IS OUT OF STOCK WHILE IT IS SHOING IN STOCK ON WEBSITE I HAVE CONTACTED THEM TO PROVIDE A DATE OR REFUND BUT THEY KEEP DODGING ME , WORST EXPERINCE EVER

24 May 2025
Unprompted review
Rated 4 out of 5 stars

Pleased with my purchase

First account they sent me didn’t work but customer service gave me a replacement right away and other games like breath of the wild and let’s go eevee came with the account. I know that sounds too good to be true, getting all that as a result of me just purchasing pokemon shield, but I really don’t think these accounts are stolen like people think, because both accounts had the name “Will” in it so it seems like one person is making these, or that is a major coincidence. But I had to hold back one star for the initial issue and the possibility of the account origins being dubious but as far as getting what I paid for, I got that and more!

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They give you the game for a couple days or weeks. And then they sign you out of the account and change the password after a couple weeks or so. You will no longer have it. Also support and help say that cannot do anything. So please stay away.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Do not use EF under any circumstances

The activation instructions stated that you would receive a code that you could enter in a Games Launcher to activate a game. Instead of a code, I was sent someone else's login information, which I was supposed to use to log into my Windows Store and download something. Very dubious! After I complained, my entire EF access suddenly stopped working!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

YAYY

I totally thought I would get scammed cause the site looked a bit sketchy BUT so far I succeeded in getting and downloading my game and even some others. Super fast too :D!!

27 February 2025
Unprompted review
Rated 3 out of 5 stars

Pusrchased two programs but struggle to…

Pusrchased two programs but struggle to install. Neded to uninstall first BUT it meant my email was uninstalled too so when I went back to log in the one time password needed to sign in was was sent to a mail address I can't access.
THERE IS ONLY ONE WAY TO SIGN IN AND NO WAY TO CONTACT THEM.
Basically I've paid for Office 2021 and Windows 11 neother of which I can install...

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Scamming lowlives.

Scammers, stay well away from them. Will give you an account with the game purchased and then after a few weeks change the password and lock you out.

14 December 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look