Electrical Compliance ltd Reviews 41

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent. Ian and his chirpy sidekick installed a new inverter, battery setup and car charger. No fuss, nice and straightforward, cleaned up and chased down some technical stuff between visits on my... See more

Rated 5 out of 5 stars

First class service! Replaced a failed inverter (under warranty) on our solar panels, but also took the time to give the whole system a health check (and found a couple of possible failed units).... See more

Rated 5 out of 5 stars

We feel lucky to have met Ian. He is incredibly hard working, very knowledgeable and 100% trustworthy. Our new heat pump is incredibly well fitted, does everything Ian said it would and someone wo... See more

Rated 5 out of 5 stars

Highly recommended. Contacting, communicating and arranging the work was refreshingly easy. Ian arrived on time , spent the day on the job, demonstrated how everything worked and ensured that I w... See more

Company details

  1. Electrical Installation Service

Written by the company

Electrical Compliance are committed to helping home owners and businesses reduce their carbon footprint through renewable energy. We currently install Solar PV, solar hot water diverters, EV chargers and heat pumps


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PAT Testing

I contacted Ian regarding our annual pat testing for our tools. Ian kindly arranged to come the very next day which was brilliant. He spent hours working through all our tools and equipment. So grateful for all his help and advice to. Will always use Ian and Matthew in future.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

As mentioned in my review of 11 November, we arranged for this company to service our air source heat pump. All work was carried out by James both professionally and with no mess. We have asked that they contact us next year to conduct the next annual service. Our system is only just over two years old and was purchased from Freedom Heat Pumps. One of their recommended installers was used but, after six telephone calls asking him to contact us with regards to the previous breakdown ( he also forgot to register our system for the extended warranty ) we gave up. If you want your system installed and serviced correctly then I would highly recommend Electrical Compliance

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Ian and Mathew from…

Thank you to Ian and Mathew from Electrical Compliance Ltd for installing my PIV system. They arrived on time and were friendly and very knowledgeable. Once installed they checked everything was working properly and cleaned up. Will definitely be using them again.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Ian came to my mum’s assistance today

Ian came to my mum’s assistance today, to help sort out a problem with her solar panels and hot water. Nothing was too much trouble for him and he ensured everything was working correctly before he left. He was friendly, helpful and professional. I would definitely recommend his services.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

We had no electric and it was 10pm at…

We had no electric and it was 10pm at night on Saturday evening, Ian arrived and within half hour, we had power.. also the problem was found and then he explained to how to sort it, highly recommend Ian, he’s so kind and helpful.

12 August 2023
Unprompted review
Rated 5 out of 5 stars

Does what he says

Ian East has given us excellent advice about a heat pump installation problem we had. He has backed this up with a written professional opinion that has been very useful in tackling the issue. We recommend him as a professional wit good knowledge, willing to give a view, and doing as he promises, promptly.

9 April 2023
Unprompted review
Rated 5 out of 5 stars

Very Very Happy

We feel lucky to have met Ian. He is incredibly hard working, very knowledgeable and 100% trustworthy.
Our new heat pump is incredibly well fitted, does everything Ian said it would and someone worthy of special praise is James. He and Ian share a strong work ethic and they both go considerably further than an extra mile.
We can't wait to get our solar panels and batteries fitted.
Thank you Ian

28 May 2023
Unprompted review
Rated 5 out of 5 stars

Ian has done a first class job on…

Ian has done a first class job on installing our solar panels and all the associated electrical work with getting the panels to work on our new build. Our house is not yet completed and Ian has managed to ensure the solar panels are working immediately which will help us tremendously with our electricity bills. Ian was able to successfully resolve a complex problem which was out of his control. We would definitely recommend Ian for his expertise, knowledge and relaxed attitude (especially when faced with a tricky problem). Thank you Ian

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Ian, 5⭐

First and foremost Ians' communication is second to none. On time, respectful and enthusiastic on the job.
His technical knowledge and skills are equal to his efficiency.
Highly recommend, 5⭐

2 May 2023
Unprompted review
Rated 5 out of 5 stars

First class service

First class service! Replaced a failed inverter (under warranty) on our solar panels, but also took the time to give the whole system a health check (and found a couple of possible failed units).

Also fitted an upgrade (to enable cooling as well as heating) to our excellent air source heat pump system which he installed last year.

Very knowledgeable crew who take the time to do the job right

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Had Ian to do my solar system at my…

Had Ian to do my solar system at my house. Very professional and polite. Explained everything in detail so it was clear, did exactly what he said he would do and when he said he would do it. Very pleased with everything.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Had the pleasure of meeting Ian when he…

Had the pleasure of meeting Ian when he installed my solar system. He answered all the questions I had and explained the system which was installed. All work that was carried out was tidy and the whole system is working perfectly. There isn't anything that Ian doesn't know about solar installation. I cannot recommend him enough.

13 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended.. 5 stars is not enough

We have had an amazing service from Ian and his team. From the very beginning, they have been professional, knowledgeable and super helpful. We are having some big renovations done to the house (air source heat pump, underfloor heating and other electrical work) and Ian has been a great source of advice and support. Even after the work has been completed, the after service support has been exceptional. We would highly recommend them.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Electrical Compliance - car charger install

Ian came to install our car charger last weekend. We are very happy with both the product and service.

Ian was polite and made sure he left the job neat and tidy.

When it came time leave he showed me how to use the product which left me with confidence everything worked as it should.

4 April 2022
Unprompted review
Rated 5 out of 5 stars

EV charger install .. very pleased & recommended

Came to my home and did inspection for installation of EV charger, followed up quickly after that with quote and timescales and then installation. They made sure both that it was working and that we were happy with it and how works with the app and charging my EV.

After work was carried out they cleared up all of the 'installation mess'. Then we had a follow up on how things were going.

I did contact another company, who installed our heat pump and solar panels about this job, but it took 4 attempts before they came back to us and then their quote was 20-25% higher .. oh and late as we got fed up with waiting and had already engaged Electrical Compliance.

We selected Electrical Compliance from a personal recommendation of a complex EV charger installation and we went to see the results of their work. Glad we did: fast, reliable, high standard of work .. tidy.

Recommended for at least consideration for this type of work, though I am sure they other type of work too.

28 March 2022
Unprompted review
Rated 5 out of 5 stars

First class service

Throughout the process of installing an air source heat pump and rewiring my property, Electrical Compliance Ltd has provided excellent service and been a pleasure to work with. Ian and James are extremely knowledgeable and were always ready to answer any questions and offer advice at all stages of the work, including post-installation. Nothing was too much trouble for them, and they were consistently professional, polite, conscientious and very hardworking.

I cannot have asked for a better experience from a company, so would have no hesitation in using them again or recommending them for electrical or renewable energy work of any kind.

27 March 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

They removed my old oil boiler and replaced with Air Source Heat Pump.
From the outset they impressed with communication, professionalism and explaining how they would carry out the works and when.
They met and exceeded my expectations, Ian & James couldn't have been more helpful - the ASHP itself works very well and is a neat and professional installation.
I would be happy to recommend them to anybody... top marks!!

27 March 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look