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Rated 1 out of 5 stars

Garbage. Both my son and I read and re-read the instructions. We’re pretty intelligent folk and the unit does not work. The lights come on but that’s it. I hate being scammed. Grrrrrr. Do not buy this... See more

Rated 1 out of 5 stars

Another marketing scam, where a long spiel telling you how marvelous this gadget is, leads to a 50% discount and it still costs £49 for one. Buy 5 and it's £27 per unit. Well these are available on Te... See more

Rated 1 out of 5 stars

There seem to be a lot of 'positive' reviews on other forums about the Muscle Pain Relief Device. But I should have looked at the trusted Trust Pilot First. It's entirely useless and doesn't work. Lot... See more

Rated 3 out of 5 stars

I received Electrapy muscle pain relief device,but can not use it without more detailed user instructions: 1)How long to charge battery before each use 2)How long last each cycle,does it turn o... See more

1.8

Poor

TrustScore 2 out of 5

58 reviews

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No history of asking for reviews

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1.8

All reviews

(58)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Another marketing scam

Another marketing scam, where a long spiel telling you how marvelous this gadget is, leads to a 50% discount and it still costs £49 for one. Buy 5 and it's £27 per unit. Well these are available on Temu for, believe it or not, <£5 each. They create an electrical pulse, which tingles, similar to TENS (transcutaneous electrical nerve stimulation). They do not mechanically massage. I use a TENS generator on my arthritic thumbs, neck and knees. There are positive benefits, but decent machines are available cheaper than this scam. Mine cost £10, though it's some years old now and uses disposable batteries.

20 August 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

This product made my legs worse They claimed in there advert if it did not work you could get a full refund . I emailed the ecomgroup asking for instructions on how to send the massager back, they replied saying refund is only valid in the first two weeks of purchase ,which is only the statuary cool off period,I had it 4 weeks thinking it might work given a little time I paid £93 which I could not really afford as I’m a pensioner with very little spare money as Ipayed for it with PayPal I will have too go to them and see if they can do anything don’t even think of trying it SCAM

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Waste of money

I ordered two. Ordered for neuropathy relief. Instructions do not mention neuropathy. Applied to leg ... the sticky bit fell off. Tried to turn on but no setting worked. Used bits from both and still could not find a solution which worked. Waste of money

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Stopped working during the first use.

Stopped working during the first use.
I fully charged the unit beforehand,so still had plenty of charge left.
It was completely dead and would not charge.
I took this up with PayPal asking for a refund for a faulty item.
I received a refund within 24 hours

24 July 2023
Unprompted review
Rated 1 out of 5 stars

Wow - appears to be a SCAM

Wow, I almost wasted my money on this scam.

There is a fake trust pilot screenshot of their reviews Based on 3,591 reviews - 75% Excellent. Perspective is they have posted fake positive comments on their website Ad

But when you look on the actual trust pilot web here for electrapyshop has reviews for a SCAM!

If its genuine and i cant find the correct review please can Electrapyshop put a link in their website ad to the actual trust pilot reviews to restore faith in the product.

8 July 2023
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!!

Word of warning to anyone thinking of buying from this company, total scam - product doesn’t work at all, looks like it cost about 99p. Asked for a refund & they’re claiming that I’ve had it longer than 2 weeks. It was ordered less than 3 weeks ago!

17 May 2023
Unprompted review
Show reviews in all languages. (58 reviews)

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