Garbage. Both my son and I read and re-read the instructions. We’re pretty intelligent folk and the unit does not work. The lights come on but that’s it. I hate being scammed. Grrrrrr. Do not buy this... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Another marketing scam, where a long spiel telling you how marvelous this gadget is, leads to a 50% discount and it still costs £49 for one. Buy 5 and it's £27 per unit. Well these are available on Te... See more
There seem to be a lot of 'positive' reviews on other forums about the Muscle Pain Relief Device. But I should have looked at the trusted Trust Pilot First. It's entirely useless and doesn't work. Lot... See more
I received Electrapy muscle pain relief device,but can not use it without more detailed user instructions: 1)How long to charge battery before each use 2)How long last each cycle,does it turn o... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Another marketing scam
Another marketing scam, where a long spiel telling you how marvelous this gadget is, leads to a 50% discount and it still costs £49 for one. Buy 5 and it's £27 per unit. Well these are available on Temu for, believe it or not, <£5 each. They create an electrical pulse, which tingles, similar to TENS (transcutaneous electrical nerve stimulation). They do not mechanically massage. I use a TENS generator on my arthritic thumbs, neck and knees. There are positive benefits, but decent machines are available cheaper than this scam. Mine cost £10, though it's some years old now and uses disposable batteries.
SCAM
This product made my legs worse They claimed in there advert if it did not work you could get a full refund . I emailed the ecomgroup asking for instructions on how to send the massager back, they replied saying refund is only valid in the first two weeks of purchase ,which is only the statuary cool off period,I had it 4 weeks thinking it might work given a little time I paid £93 which I could not really afford as I’m a pensioner with very little spare money as Ipayed for it with PayPal I will have too go to them and see if they can do anything don’t even think of trying it SCAM
Waste of money
I ordered two. Ordered for neuropathy relief. Instructions do not mention neuropathy. Applied to leg ... the sticky bit fell off. Tried to turn on but no setting worked. Used bits from both and still could not find a solution which worked. Waste of money
Did not work at all
Did not work at all. No reply from the supplier. $99 down the drain
Stopped working during the first use.
Stopped working during the first use.
I fully charged the unit beforehand,so still had plenty of charge left.
It was completely dead and would not charge.
I took this up with PayPal asking for a refund for a faulty item.
I received a refund within 24 hours
Wow - appears to be a SCAM
Wow, I almost wasted my money on this scam.
There is a fake trust pilot screenshot of their reviews Based on 3,591 reviews - 75% Excellent. Perspective is they have posted fake positive comments on their website Ad
But when you look on the actual trust pilot web here for electrapyshop has reviews for a SCAM!
If its genuine and i cant find the correct review please can Electrapyshop put a link in their website ad to the actual trust pilot reviews to restore faith in the product.
SCAM ALERT!!!
Word of warning to anyone thinking of buying from this company, total scam - product doesn’t work at all, looks like it cost about 99p. Asked for a refund & they’re claiming that I’ve had it longer than 2 weeks. It was ordered less than 3 weeks ago!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




