Elecart Reviews 

68
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the good range and quality of products available. Many reviewers found the service excellent and the ordering process easy and efficient. People often received their items in perfect condition, with prompt actions and good packaging. However, some customers also noted significant issues with delivery, including items not being received at all. A few other people also felt that there were delays in receiving their orders or a lack of communication regarding shipment status after payment.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with some reporting prompt actions and fast delivery, even... See more

Product

Reviewers mention positive feedback about the product, highlighting a very good range of available items and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting good product and... See more

Order

People report positive experiences with ordering, with many customers receiving their items quickly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good range of products are available at Elecart. Delivery also done as per commitment. Overall great experience.


Company details

  1. Electrical Supply Store

Written by the company

Elecart is India's highly rated and reputed online platform for electrical and electronics products. In this world of revolution Elecart is delivering latest technology products and fully meets the customers expectation and aspiration. The online shop is managed by the highly experienced professionals who know the art of fulfilling customer expectation. Elecart, founded in 2021 and based in Kochi, Kerala, is a premier e-commerce platform specializing in electrical and electronic products, including tools and appliances. We have built a reputation as a trusted one-stop-shop for cutting-edge technology solutions. From fans, cables, and lighting to home appliances, tools, and automation products, our extensive range caters to the diverse needs of residential, commercial, and industrial customers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(68)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustable service

Got All parts in perfect condition and on time. trustable service

11 September 2025
Elecart logo

Reply from Elecart

Thank you so much, Manoj, for your valuable feedback! 🌟 We’re glad to know that you received all parts in perfect condition and on time. Your trust means a lot to us, and we look forward to serving you again soon. 🙏

Rated 4 out of 5 stars

Good

Future growth company

29 August 2025
Elecart logo

Reply from Elecart

Thank you, Mr. Satyabrata, for your kind words and valuable feedback! 🌟 We truly appreciate your support and confidence in Elecart. Our team is continuously working to grow and improve so that we can provide you with the best products and services. Looking forward to serving you again soon!

Rated 1 out of 5 stars

Very bad delivery service

Very bad delivery service

30 August 2025
Elecart logo

Reply from Elecart

Dear Ansar, thank you for your feedback. We would like to clarify that we received your order on 30th August and processed it on the same day. Our courier partner attempted delivery on 4th September, but you were unavailable at that time. The product was then successfully delivered on 5th September.

That makes it a total of only 5 working days, which is within the standard delivery timeframe. We hope this clears up the concern. Thank you for your support and understanding.

Rated 5 out of 5 stars

Products received on time and good…

Products received on time and good condition.Thank you

19 August 2025
Unprompted review
Elecart logo

Reply from Elecart

Thank you so much, Sundar, for your kind feedback! 🌟 We’re glad to know your products reached on time and in good condition. Your satisfaction means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Good can individual single unit and on…

Good can individual single unit and on time delivery

5 August 2025
Elecart logo

Reply from Elecart

Dear Sudhriti,
Thank you for your valuable feedback! We’re glad to hear that you are satisfied with the option of purchasing single units and our on-time delivery. Your support motivates us to keep improving and serving you better. Looking forward to your next order!

– Team Elecart

Rated 5 out of 5 stars

Best service

Grate service

2 August 2025
Elecart logo

Reply from Elecart

Dear Jobin,
Thank you so much for your kind words and 5-star rating! We’re delighted to know you had a great experience with Elecart. Your support means a lot to us and motivates our team to keep providing the best service. Looking forward to serving you again!

– Team Elecart

Rated 1 out of 5 stars

Pathetic service

Since 1 aug 25 every day 2 times customer call and 2 sms getting for tech visit named siba maharana. But no body is coming to the house address for tech visit or product return. It is 10 day. What are your service representatives doing. Horrible and mentally torture for continuous explanation 2 times on the same issue.

5 August 2025
Elecart logo

Reply from Elecart

Dear Arunn,
We sincerely apologize for the inconvenience caused to you. Could you please clearly mention what exact issue you are facing with the product or service, so that we can immediately assign the right team member to resolve it without further delay? Your feedback is very important for us, and we want to ensure this is fixed at the earliest.

Thank you for your patience.

– Team Elecart

Rated 5 out of 5 stars

good product at competitive price

good product at competitive price

28 July 2025
Elecart logo

Reply from Elecart

Thank you so much, Mr. Vinod, for your kind words and 5-star rating! We're glad to know you found our products competitively priced and of good quality. Your support motivates us to serve even better. Looking forward to your next order!

Rated 3 out of 5 stars

Product exactly matched with the…

Product exactly matched with the requirement. But i got same product from OEM end with much lesser price.

15 July 2025
Elecart logo

Reply from Elecart

Thank you for your feedback, Mr. Sanjit. We're happy that the product matched your requirement. We appreciate your note about pricing and will review it with our team. Your input helps us improve and serve you better next time. Please don’t hesitate to reach out directly for special pricing or bulk orders.

Rated 5 out of 5 stars

Excellent and courteous service

Original products, good pricing

8 July 2025
Elecart logo

Reply from Elecart

Thank you so much, Mr. Dayananda, for your kind words and 5-star review! We’re thrilled to hear you were happy with our service, product authenticity, and pricing. Your satisfaction is our top priority, and we’re always here to support your electrical needs. Looking forward to serving you again soon!

Rated 1 out of 5 stars

Wrong material delivered.

Wrong material delivered.

4 June 2025
Elecart logo

Reply from Elecart

Dear Mr. Dutta,

We sincerely apologize for the inconvenience caused due to the wrong material being delivered. This is certainly not the experience we want our customers to have.

Kindly allow us the opportunity to resolve this issue at the earliest. Please reach out to us at info@elecart.in or call us at 9995415523 with your order reference number 31032, and our team will assist you promptly with the replacement or return process.

We value your feedback and will take all necessary steps to prevent such issues in the future.

Warm regards,
Team ELECART

Rated 5 out of 5 stars
Elecart logo

Reply from Elecart

Thank you, Alpesh! 👍
We truly appreciate your trust and support. Happy to know you had a great experience with Elecart. Looking forward to serving you again soon!

Warm regards,
Team Elecart

Rated 5 out of 5 stars

🌟 Outstanding Experience – Professional, Prompt and Perfect! 🌟

From the very first interaction, Elecart impressed me with their professionalism and clarity. ✨ Their team was courteous and responsive, swiftly resolving my 10% discount issue with genuine care. 💬✅

The product details were transparent, delivery was fast 🚚💨, and packaging was top-notch 📦👌. Both exhaust fans arrived safely and matched the quality promised—robust, reliable, and ready to perform. 🌀🔧

A seamless journey from order to delivery! 🌈👏

Would highly recommend Elecart to anyone seeking trustworthy service and quality products. 🙌💯

Thank you, Team Elecart! 🙏

3 April 2025
Elecart logo

Reply from Elecart

Hi Lokesh,

Thank you so much for your wonderful feedback and kind words! We’re thrilled to hear that you had an outstanding experience with Elecart—from the product quality to our team's support.

It truly means a lot to us that you noticed our efforts to provide clear product details, quick delivery, and professional service. We’re glad the issue with your discount was resolved smoothly and that the exhaust fans met your expectations.

Your recommendation encourages us to keep striving for excellence. We look forward to serving you again!

Warm regards,
Team Elecart

Rated 5 out of 5 stars
Elecart logo

Reply from Elecart

Dear A K Singh,

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our service and response time. Your appreciation means a lot to the ELECART team and motivates us to keep delivering excellent support.

Looking forward to serving you again!

Warm regards,
Team ELECART

Rated 5 out of 5 stars
Elecart logo

Reply from Elecart

Thank you, Kashif Ali!
We truly appreciate your kind words and your support. We're glad you found our product genuine and priced well. Looking forward to serving you again!

Best regards,
The ELECART Team

Rated 5 out of 5 stars

I am thankabout your timely and fast…

I am thankabout your timely and fast delivery.

5 March 2025
Elecart logo

Reply from Elecart

Thank you, David! We're glad you had a great experience with our timely and fast delivery. We appreciate your support and look forward to serving you again!

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