If I could give this company 0 stars I…
If I could give this company 0 stars I would. They do not provide the support they say they will. The patient portal does NOT contain the support and messaging it promises. When you reach out for support, they repeat the same phrases over and over without actually helping you. After numerous emails and phone calls where my problems were NOT addressed (not being able to schedule with a provider, not being able to access messaging on the portal, not being able to request refills, et c), I was told by the representative she had someone to connect me to for me to discuss a prorated refund. The phone went completely quiet, but I waited. Then after a few minutes I got the end of call survey without actually being connected with someone.






