EkoPyro & EkoPiro Reviews 584

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting their effectiveness and reliability. Many people also appreciate the affordable prices, considering them fair for the convenience of home delivery. The wide selection of items available is another frequently highlighted positive aspect, allowing customers to find exactly what they need. However, some customers experienced issues with delivery and order fulfillment. A minority of people reported delays in receiving their packages, while others mentioned missing products or damaged packaging upon arrival. There were also instances where orders were canceled or tracking information was unclear, leading to uncertainty about delivery status.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, noting fast... See more

Product

Customers had positive experiences with product quality and variety. Many reviewers praised the cheap prices,... See more

Price

Consumers are satisfied with the pricing, often describing products as cheap, affordable, and having good... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If you need cheap fireworks, order from ekopyro. Their fireworks are affordable and good quality. Customer service responds quite quickly. I only experienced a slight delivery delay, and unfortunately... See more

Company replied

Rated 4 out of 5 stars

I've ordered once from Ekopyro. The delivery was really fast and I received updates of where the package was at during the delivery progress every time. Once arrived, I realised 3 of 6 products were m... See more

Company replied

Rated 4 out of 5 stars

How do I track a shipment if the ekopyro site shows me when the shipment has been shipped? I have a tracking code, but how can I see, for example, on Google Maps, where my courier is who is delivering... See more

Rated 4 out of 5 stars

I placed an order and it sead it will come on 8th of December and I placed the order on the 29th on November, but it came today on the 4th of December that's 2 work days or 4 calendar days earlier the... See more

Company replied


Company details

  1. Fireworks Store

Written by the company

ALL LINKS AND SHOPS FOR DIFFERENT COUNTRIES: https://linktr.ee/ekopyro_ekopiro At EkoPyro & EkoPiro, we make sure your order arrives quickly and discreetly, wherever you are in Europe. With discreet packaging to protect your privacy and fast, reliable shipping, you can celebrate without any worries. Order with confidence and enjoy a smooth online shopping experience with us. www.ekopyro.eu


Contact info

4.1

Great

TrustScore 4 out of 5

584 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The customer service is incredibly…

The customer service is incredibly good! They respond very fast with emails! The quality of the products is perfect!

23 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

Really good i ordered on 15 day and it…

Really good i ordered on 15 day and it came earlier and the quality is good to and the prices ar cheap definently will buy more in. the future thanks ekopiro!

21 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 1 out of 5 stars

Technical issues

The eu website is always down I want a reasonable answer on why

20 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

Hello, domain problems blocking some IP's from Western Europe, but your review is really hurting our rating, please remove it as this is not appropriate reason to give us 1 star. Try using VPN.

Rated 5 out of 5 stars

Fast delivery and they reply fast

Fast delivery and they reply fast

21 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

I waited 6 days its good

19 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 2 out of 5 stars

I'm waiting for my package for 7days

I'm waiting for my package for 7days

19 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

You surely must have gotten package, please consider removing your review as this hurts our rating for no reason. Also it is might be longer than 7 business days if you ordering to far western countries - delivery times are shown when finishing order! ps. it is business days, not weekends.

Rated 5 out of 5 stars

Great support and good firecrackers…

Great support and good firecrackers very loud, But the shipping could be faster.

18 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

Very great

I randomly found this website but now i make many orders with my friends and have good time with good products. And the shipping is pretty quick.

16 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

its trusted and fast delivery

9 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 1 out of 5 stars

I did not recieve more then half of my…

I did not recieve more then half of my items. After contacting them they said I had to contact the delivery service. I contacted them but they said the sender had to do that. After sending another 3 mails they just ignored me. Store is good but they just wont refund me or help me with my issue.

13 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

That is just not true, we always send compensation if something is wrong, contact us on IG and mention that you are from Trustpilot and we will fix your situation shortly!

Rated 1 out of 5 stars

I placed an order a month ago

I placed an order a month ago. Why haven't I received the goods yet? Please reply.

15 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

Please contact us at marketing@ekopyro.sk to fix this issue and give you compensation for your problems.

Rated 5 out of 5 stars

Order without Worries

Luckily I found that shop by myself a few years ago. Whenever you order, even Nov-Dec, it arrives usually between 3-7 Days after paying. The costs are Kinda fair for the fact that you can get literally everything to your own door. Support answers fast, orders always complete.

I know my order of today will reach me next week! So, See you Next year again

14 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

Its a great site fast delivery and…

Its a great site fast delivery and customs never take the package

7 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 4 out of 5 stars

I didnt get my order



Dear Sir or Madam,
I made an order that was sent to Germany but I live in Austria and my zip code is 4975 The error was with my zip code and with the region I live in Austria and my zip code is 4975
And they wrote Germany 04975 The right thing is 4975 It comes back to you please can you send it back to me again and I ask for an apology Only because of such mistakes my package always arrives later

I send an email and i did 2 order first order i didnt get the order then must wait 6 monhts to get the money and the second now i didnt get anything. Please send my package to again and i want a Excuse.

Edit:
Thank you for writing back and for sending back

6 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

all perfect

The prices are very low and the products are of very good quality.
They shipped the package very quickly, it arrived the same day as expected. Customer service is excellent. The package was very well protected. I highly recommend it; I will buy from you again.

6 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

I HAD THE BEST EXPERIENCE OF MY…

I HAD THE BEST EXPERIENCE OF MY LIFE‼️‼️‼️‼️‼️‼️

29 September 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 1 out of 5 stars

My order didnt come since 3 weeks and…

My order didnt come since 3 weeks and im waiting but it got send back and now i wrote an email to ekopyro and they dont email me back

5 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Please contact us at marketing@ekopyro.sk to fix this issue and give you compensation for your problems.

Rated 1 out of 5 stars

hi bought firecrackers and they didn’t…

hi bought firecrackers and they didn’t come its very disappointing

4 November 2025
Unprompted review
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Reply from EkoPyro & EkoPiro

Hello,
that's total false and we ship normally you must have made mistake when finishing order.

Try making new order and consider deleting this review as this hurts our ranking for no reason.

Rated 5 out of 5 stars

I love buying it s safe and fast shiping

I love buying it s safe and fast shiping

1 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

EkoPyro best firework shop

Everything I ordered arrived safely and in perfect condition. Although I wasn’t able to track my package at first, the customer service was very helpful and assisted me in tracking it further.

I would highly recommend purchasing your fireworks here!

1 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

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