ehorses GmbH & Co. KG Reviews 2,046

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent website where you can sell and buy beautiful horses from al over the world !! Congratulations!!

Company replied

Rated 2 out of 5 stars

It is a bad page to use. When you want f. ex the age it goes away after selection. Sometimes you can't chose the horses sex... You should make the page work better....

Company replied

Rated 5 out of 5 stars

I am very pleased with the support team They are very helpful everytime I contact with them.

Company replied

Rated 5 out of 5 stars

It looks good to me. I hope I can sell my horses. Thank you for your help. Best regards

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

Pferde kaufen und verkaufen ✔ Über 17.000 Pferde-Inserate ✔ Täglich mehr als 300 neue Pferde ✔ Kostenlos inserieren ✔ Europas führender Pferdemarkt ehorses


Contact info

  • Rittergut Osthoff 5, 49124, Georgsmarienhütte, Germany

  • ehorses.de

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Misleading terms

Registration confirmation states a '3-month cancellation period', but ehorses is enforcing a 12-month charge and ignored my cancellation emails. They even sent the claim to debt collection and attempted an unauthorized withdrawal after I disputed it. I have been forced to file a formal complaint with the European Consumer Centre (ECC). Be very careful with their contract terms.

8 April 2026
Unprompted review
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

We regret that this impression has arisen. However, we would like to clarify that our contractual terms are communicated transparently and that we have acted both contractually and legally correctly in this case. The relevant contract details are clearly presented during the booking process as well as in the confirmation email. As you have already used the ehorses service, you are generally familiar with our processes and conditions.

Your cancellation as well as your request were, of course, processed by our support team. In this context, we also provided you with concrete solution proposals in order to reach a fair resolution for both sides.

We very much regret that misunderstandings have nevertheless occurred.

Regardless of this, we remain interested in finding a fair and amicable solution and kindly invite you to contact us again directly so that we can resolve your case together conclusively.

Kind regards,
Your ehorses Team

Rated 2 out of 5 stars

It is a bad page to use

It is a bad page to use. When you want
f. ex the age it goes away after selection.
Sometimes you can't chose the horses sex...
You should make the page work better....

24 September 2023
Unprompted review
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear Mr Hansen,
It is a great pity that you feel this way. I think there have been some misunderstandings.
If we can be of any assistance with your advertisement, please do not hesitate to contact our support team. You can reach us at +49 5401 88 13 200 or by email at support@ehorses.com.
Your ehorses team

Rated 5 out of 5 stars

***** super Service

31 August 2022
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Lieber ehorses Kunde,
wir danken Ihnen vielmals für die Top-Bewertung!
Wir wünschen Ihnen alles Gute!
Mit reiterlichen Grüßen
Ihr ehorses-Team

Rated 5 out of 5 stars
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Lieber ehorses Kunde,
vielen Dank für Ihre Rückmeldung und die volle 5 Sterne Bewertung!
Wir wünschen Ihnen weiterhin alles Gute!
Mit reiterlichen Grüßen
Ihr ehorses Team

Rated 5 out of 5 stars

Super Platform

28 May 2022
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Lieber Pferdefreund
wir freuen uns sehr, dass Sie so gut mit unserem Service zufrieden sind!
Vielen Dank für ihr Feedback!
Mit reiterlichen Grüßen
Ihr ehorses Team

Rated 5 out of 5 stars

Super Portal

Super Portal, beste in Deutschland

6 March 2022
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Liebe Ingrid,
vielen Dank für Ihre Rückmeldung und die volle 5 Sterne Bewertung!
Unsere Service Mitarbeiter freuen sich sehr über so eine tolle Rückmeldung!
Wir wünschen Ihnen weiterhin alles Gute!
Mit reiterlichen Grüßen
Ihr ehorses Team

Rated 5 out of 5 stars

alles super easy

alles super easy, danke!

7 February 2022
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Lieber Pferdefreund,
danke, Danke, Danke! Wir sind sehr glücklich über solche Feedbacks!
Wir wünschen Ihnen und Ihren vierbeinigen Freund alles Gute!
Mit reiterlichen Grüßen
Ihr ehorses-Team

Rated 5 out of 5 stars

Super Plattform

3 November 2021
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Lieber ehorses Kunde,
wir danken Ihnen vielmals, dass Sie sich die Zeit nehmen uns eine so positive Bewertung zu geben!
Wir wünschen Ihnen alles Gute!
Mit reiterlichen Grüßen
Ihr ehorses-Team

Rated 5 out of 5 stars

Excellent website where you can sell…

Excellent website where you can sell and buy beautiful horses from al over the world !! Congratulations!!

27 October 2021
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear ehorses customer,
Thank you very much for this great feedback and the compliment! We are happy when our efforts pay off.
We wish you and your four-legged friend all the best!
With equestrian regards
Your ehorses team

Rated 1 out of 5 stars

Ba very careful - greedy company with greedy policy

thives. be very careful when dealingh with this portal. They force you to sign up for 12 month. No pay as you go policy.

9 July 2021
Unprompted review
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear Mr Ozga,
e want to offer our customers the best possible service,
therefore we also follow up on any feedback/suggestions for improvement.
Please feel free to contact our support team.
We will be happy to help you with any questions you may have - Tel.No.: (+49) 05401 8813200.
Email: support@ehorses.com
With kind regards
Your ehorses team

Rated 5 out of 5 stars

It looks good to me

It looks good to me. I hope I can sell my horses. Thank you for your help. Best regards

17 May 2021
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear ehorses customer,
thank you very much for the top rating!
We wish you all the best!
With kind regards
Your ehorses team

Rated 2 out of 5 stars

Page is very slow

Page is very slow and my breeding club is not working...it lagg alot.

12 May 2021
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

We want to offer our customers the best possible service,
therefore we also follow up on any feedback/suggestions for improvement.
Please feel free to contact our support team.
We will be happy to help you with any questions you may have - Tel.No.: (+49) 05401 8813200.
Email: support@ehorses.com
With kind regards
Your ehorses team

Rated 5 out of 5 stars

Super

Super gute Plattform.

18 April 2021
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Liebe Frau Kalb
vielen Dank für ihre Rückmeldung und die tolle Bewertung!
Wir wünschen Ihnen weiterhin alles Gute!
Mit reiterlichen Grüßen
Ihr ehorses Team

Rated 5 out of 5 stars

I am very pleased with the support team…

I am very pleased with the support team They are very helpful everytime I contact with them.

1 February 2021
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear horse friend,
we thank you for the TOP rating and the compliment!
We wish you all the best.
With best regards
Your ehorses team

Rated 1 out of 5 stars

Customer service were extremely…

Customer service were extremely unhelpful when I mistakenly deleted my new advert instead of editing it. No help whatsoever, and after some email correspondence failed to even answer emails.

3 December 2020
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear ehorses customer,
we will be happy to help you. Please feel free to contact our support team.
We will be happy to help you and look over your advertisement and help you with any questions - Tel.No.: 05401 8813200.
With kind regards
Your ehorses-Team

Rated 5 out of 5 stars

A great website for finding and selling…

A great website for finding and selling horses. Thank you.

26 October 2020
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear ehorses customer,
thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With equestrian greetings
Your ehorses team

Rated 2 out of 5 stars

Translation can be better

The dutch version has a lot of wrong/weird translations. It can be a lot better.
Maybe I can help out. Was a “praktikant” art your Office some years ago.

Regards Esther
0031 638822582

5 June 2020
Unprompted review
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Dear Esther,
We want to offer our customers the best possible service,
therefore we also follow up on every feedback / suggestion for improvement.
We thank you for the evaluation.
Keep you and your loved ones healthy.
With equestrian greetings
Your ehorses-Team

Rated 5 out of 5 stars

Smyrna, SC

A+ Great site!

30 May 2020
Unprompted review
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

We thank you for the great rating and the contained feedback!

We wish you all the best!
Best regards
Your ehorses Team

Rated 5 out of 5 stars

10% response

16 April 2020
Unprompted review
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Lieber Pferdefreund,
wir Danken für die TOP-Bewertung!
Bleiben Sie und Ihre Liebsten gesund.
mit reiterlichen Grüßen
Ihr ehorses-Team

Rated 5 out of 5 stars

Super Plattform ,

17 February 2020
Unprompted review
ehorses GmbH & Co. KG logo

Reply from ehorses GmbH & Co. KG

Lieber Pferdefreund,
vielen Herzlichen Dank für die TOP-Bewertung!
Bleiben Sie und Ihre Liebsten gesund.
mit reiterlichen Grüßen
Ihr ehorses-Team

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