eharmony Canada Reviews 250

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website well-organized and easy to navigate, even for new users. Many appreciate the ability to create extensive profiles and the thoughtful matches provided by the algorithm, which helps in connecting with compatible individuals. The service is often described as professional, offering a safe environment for communication and allowing decisions to meet to evolve naturally. However, a significant number of people were dissatisfied with the subscription costs, finding them astronomical and feeling pressured into long-term commitments. Some users reported issues with automatic renewals and unexpected charges. There are also concerns about the number of active members, with some reviewers noting a low number of subscribers and many profiles lacking photos or appearing fake, which detracts from the overall experience.

What people talk about most

User experience

People report ambiguous experiences with the user experience. Many reviewers find the site easy to navigate,... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers praise the site as very good, helpful,... See more

Subscription

Reviewers highlight negative aspects of subscription, expressing significant dissatisfaction. Many customers... See more

Price

Customers consistently express dissatisfaction with the pricing. Many reviewers describe the service as very... See more

Service

Consumers find service to be ambiguous. While some reviewers praise the service as professional and helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that people are here to find a serious relationship. I also like it when eHarmony emails me informing me that they have removed someone for reasons they went against policies. I also appreciate... See more

Rated 4 out of 5 stars

I like seeing the photos so I wonder why some guys don't post any at all? Do you tell them they have more chance of success with art least one pic? I wish it was easier to access my sent likes &... See more

Rated 4 out of 5 stars

Excellent profile management. Payments only debited to my account monthly; eg. Match took a 2 year payment all as once, I felt like I was being robbed.

Rated 4 out of 5 stars

Well I was hoping to see someone that had sent me a like but when i got in you had banned them from site so i am not sure why but anyway you are trying to protect the people paying for this service.


3.6

Average

TrustScore 3.5 out of 5

250 reviews

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Rated 1 out of 5 stars

My 3rd attempt and do not recommend

This is my 3rd try with eharmony and I have continued to have very negative experiences. The company Will not refund membership fee's and they fail to meet their promises. My first membership was when they first opened in Canada. I only received USA members. The second time was 5 years ago, I didn't get a lot of satisfactory matches and most of them didn't even have memberships. I gave them this last try due to friends encouragement as they met their significant others. Once again, I am matched with many men, most don't have pictures and they are not paid members. It's a waste of money and I haven't met anyone off this site. I strongly suggest that you DO NOT purchase a membership. I gave them 3 fair tries and I have consistently been disappointed and feel like I got screwed over.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

My latest experience with E-H has been…

My latest experience with E-H has been very good.
I am pretty sure I've found a partner, my last soulmate.
In 2019, I lost a soulmate from E-H, had several try outs,but none stuck. In 2022, I suffered a Pfizer vaccine stroke & thought I wouldn't be able to find anyone because after rehab, I walk with a cane & don't drive on public roads. However, thanx to E-H, that has all changed. Thank you so much. Hugh Baird

6 March 2025
Unprompted review
Rated 1 out of 5 stars

I wanted to join and sent 3 emails re…

I wanted to join and sent 3 emails re membership questions without reply.Sadly eharmony help section that stated they will reply within 24 hrs us a lie. Think they just care about making money. In addition to few , presumably crooks, been blocked while waiting patiently for their so-called customer service to respond. Had deleted my pictures & profile and sure hope my pictures will truly be deleted. Not a trusted company!:(

10 February 2025
Unprompted review
Rated 5 out of 5 stars

The administrational work E-Harmony…

The administrational work E-Harmony continues to endeavor in. What I mean is that there is no more of a deceptive crooked place than that on line and then on top of that when it comes to the matters of the heart like it does with a dating ap. So the onslaught of fake accounts will continue to always come, and using the highest methods of weeding these out, as far as I can tell, E-Harmony administration is very studious in.

6 February 2025
Unprompted review
Rated 2 out of 5 stars

Eharmony is a cash grab!

Eharmony does not actually care about their customers, they are more concerned with lining their pockets with your money. Their formula is to prey on the hopes of hopeful singles and then rope them into a lengthy and expensive contract. Subscriptions can not be bought on a per month or trial basis. You must purchase a 6, 12 or 24 month subscription to their website. Upon signing up, you are automatically enrolled into their automated subscription renewal service. This will automatically bill your credit card upon the completion of your initial subscription, without your authorization! You can not cancel your subscription at any time, and Eharmony has a zero refunds policy hidden in their fine print! You would think that a company that claims to have an interest in your personal happiness, would in fact allow you to cancel your subscription, if you do in fact happen to meet a match and find happiness on their website. Why pay hundreds of dollars for a dating/messaging website when you can join somewhere else for free??? Eharmony is a cash grab!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience with…

I’ve had a fantastic experience with eHarmony and highly recommend it to anyone looking for a meaningful connection. The platform does an excellent job of matching you with potential partners who share similar values, interests, and long-term relationship goals. I really appreciate the detailed personality profile and the science behind the matching algorithm—it feels like they truly take the time to understand who you are and what you’re looking for.

The user interface is easy to navigate, and I love that eHarmony takes a more thoughtful and intentional approach to dating, which sets it apart from other platforms. It’s not just about swiping through profiles; the focus on compatibility and shared values really makes a difference.

The conversations I’ve had through eHarmony have been genuine and meaningful, and I feel confident that the people I connect with are also serious about finding a lasting relationship. I’ve met some amazing people through this platform, and it has definitely been worth the investment of time and energy.

If you’re looking for a dating platform that goes beyond the superficial and really fosters deep connections, eHarmony is an excellent choice.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Safety first and foremost.

I have tried different date sites, but eHarmony is the one that I feel more comfortable with.
They have blocked, any suspicious activity, very quickly, therefore building a sense of trust and confidence.
I have had the opportunity to meet, with quite a few people and have scored some interesting friendships.
I would highly recommend this site, with no doubt in my mind.

14 March 2024
Unprompted review

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