eForms Reviews 3,694

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 504 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use of the website and the forms, making it simple to find, complete, and download necessary documents. Many people praise the excellent customer service, noting the staff's helpfulness, responsiveness, and professionalism in assisting with various issues. The overall service is often described as efficient and valuable, saving users time and effort. However, some customers also noted issues with services advertised as "free" leading to unexpected charges and frustration. A few other people also felt that certain forms lacked necessary fields or were not legally accurate for their specific state, requiring them to seek alternative services.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the ease of use and user-friendly design.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its responsiveness,... See more

Service

People report positive experiences with service. Many customers praise the service for its efficiency,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer rep, Brendan, was responsive to my request even though I submitted it after hours. The templates make it easier to use legal forms. Moreover, the forms are downloadable in three form... See more

Company replied

Rated 5 out of 5 stars

I signed up as a leap of faith thinking that if I gave my cc info they would not honor the cancelation policy within 7 days and continue to charge my card. To my amazement, they canceled my policy rig... See more

Company replied

Rated 5 out of 5 stars

I used the 7 day free access to POA forms on behalf of my sister, Donna Domizio for whom I am POA. The account is in her name. I relied on the advide of customer service since I had some difficulty... See more

Company replied

Rated 5 out of 5 stars

I run a small nonprofit and needed a rental agreement form. Eforms had just what I needed. After completing my transaction I had a billing question and called. CJ answered swiftly and was able to clar... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Nice 👌

The ease of getting the forms you need and print it out.

13 April 2026
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Reply from eForms

Thank you for sharing your experience, Joel. We’re glad that accessing and printing your forms was straightforward. We’d love to help you again in the future!

Rated 5 out of 5 stars

Easy to use

Easy to fill out In details

11 April 2026
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Reply from eForms

We appreciate your review, Greg! We’re thrilled you had such a great experience. Thank you for choosing eForms.

Rated 5 out of 5 stars

It was awesome

It was awesome. It was excellent!!!

10 April 2026
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Reply from eForms

Thank you for your 5-star review, Roman! We are glad we could help you when you needed it.

Rated 5 out of 5 stars

Great chat service and I’ve been using…

Great chat service and I’ve been using the nc lease for several years and am quite satisfied.
Thank you
Sam Gess

10 April 2026
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Reply from eForms

We’r glad to hear that, Sam! Thank you for your kind words about our customer service. If you ever need help again, don’t hesitate to reach out.

Rated 5 out of 5 stars

He was do helpful and got back with me…

He was do helpful and got back with me in a great time.
How about Missouri Biennal Registration Form?
Do you have that available that you could send me?

10 April 2026
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Reply from eForms

We appreciate your review, Carol! It’s great to hear you had a helpful experience and received a quick response—that’s exactly what we aim for. If you need additional assistance, please contact our customer support team from eForms.com as they can guide you.

Rated 5 out of 5 stars

Excellent Customer Service’

I accepted a 7-day trial subscription and cancelled 2 days later but my credit card was charged for an annual subscription the next day. I called and spoke with a very helpful customer service representative who reversed the charge immediately.

7 April 2026
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Reply from eForms

Thank you for sharing your experience. We’re glad our team was able to quickly resolve the issue and take care of the charge for you.

Rated 5 out of 5 stars

The gentleman who helped my wife was…

The gentleman who helped my wife was very nice and could be understood when he was talking. It was a good experience all around thank you.

8 April 2026
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Reply from eForms

Thank you for your feedback. We’re glad your wife had a great experience and that our representative was able to assist clearly and kindly.

Rated 4 out of 5 stars

over all good cost for one page is high

over all good cost for one page is high

6 April 2026
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Reply from eForms

We appreciate your honest feedback, Eugene. We’re glad you had a good experience overall and understand your concerns regarding the cost.

Rated 4 out of 5 stars

Quick Resolution

I had trouble at first in receiving the text of the will I had done and a name was misspelled (may have been my fault) but both issues were quickly resolved. Thank you, Al

6 April 2026
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Reply from eForms

Thank you for sharing your experience, Al. We understand how frustrating that can be, and we’re happy our team was able to resolve everything promptly.

Rated 5 out of 5 stars

Easy to use

Easy to use. Responsive.

6 April 2026
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Reply from eForms

We appreciate your continued support, Charles! It’s great to hear your experiences with eForms have been easy and straightforward.

Rated 5 out of 5 stars

It was very easy to create my forms.

It was a very easy process to create my forms and they are professional and have all the information I wanted on them.

1 April 2026
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Reply from eForms

Your feedback means a lot to us, Teri. We’re happy to know you’ve had a simple and seamless experience with eForms.

Rated 5 out of 5 stars

Tj on the lawyer chat was great

Tj on the lawyer chat was well
Worth the $49 . Got some great info on a contract for a contractor that had a co tract that was awful, so I got one on eforms and then sent it to Tj to have him give me some help. Very helpful.

1 April 2026
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Reply from eForms

Thank you for sharing your experience, Diane! We’re happy to hear you found the information helpful and were able to get the support you needed.

Rated 5 out of 5 stars

Excellent inventory of forms available…

Excellent inventory of forms available to use, and superior and very prompt customer service- I highly recommend!

31 March 2026
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Reply from eForms

Thank you so much for the recommendation, Leslie! We’re thrilled you found our forms valuable and our support team responsive.

Rated 5 out of 5 stars

Brendan was Great

Brendan was attentive and willing to help with my issue.

31 March 2026
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Reply from eForms

We appreciate your kind words, Janie! It’s great to hear Brendan provided helpful and attentive support.

Rated 1 out of 5 stars

They are changing me for forms that I…

They are changing me for forms that I haven't ordered, they say 12 bucks, but then charge over a hundred dollars. FALSE BOSS ADVERTISEMENT THEY SAY ONE THING AND THEN THEY CHARGE YOU ANOTHER AND I DIDN'T NEED MORE THAN NOTHING FROM THEM AND THEN WENT AHEAD AND CHARGE ME I USED THEM ONCE BEFORE AND DOWNLOADED THE DOCUMENT FOR MY SISTER AND COULDN'T GET THE DOCUMENT TO COME OFF AND NOBODY WOULD HELP ME DO NOT USE THIS COMPANY I WANT MY REFUND PUT BACK ON MY BANK ACCOUNT IMMEDIATELY BECAUSE OF YOU MY BANK ACCOUNT GOT SHUT DOWN PUT IT BACK

31 March 2026
Unprompted review
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Reply from eForms

Users can create their forms utilizing our form-filling software (a premium service) at no cost, as we offer a free trial for all new customers under our Pro Monthly Subscription Plan. At the conclusion of the 7-Day Free Trial, if no cancellation is made, a recurring billing of $49/MONTH begins until canceled per our Terms of Use. 
 
We also provide a 1 Year Pro Plan subscription and a Single Document purchase. The Pro Annual Plan works well if you need multiple documents and need us on a long-term basis. This is an upfront fee of $144.00 and provides unlimited access to all forms and features for the next 12-month period. This breaks down to $12.00/month when compared to the Pro Monthly Plan, as shown on the checkout page.

Our Single Document pricing varies based on the type of form the customer created, as we offer hundreds of forms for all 50 states and some are much more intensive than others. The price of the Single Document is clearly stated on the checkout page once your document is completed. 
 
The 1 Year Pro Plan subscription terms are reiterated before the initial download on the checkout page when the customer enters his/her billing information. Our system automatically emails a receipt notification of this charge each 12-month period thereafter to the email address on file unless the subscription is cancelled before the renewal. If you need further assistance in updating your subscription, please contact our customer support team if your account has not yet been serviced as such.

Rated 5 out of 5 stars

downloaded a document to sell my…

downloaded a document to sell my vehicle really nice, quick, and easy

28 March 2026
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Reply from eForms

Thank you for your feedback, Ada! We're glad the process was quick and easy and that the document met your needs.

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