Efetcher Reviews 

I emailed twice and placed an online order and never heard back. I'm guessing they are out of business or don't care enough to even reply. Pretty sad.

How a business handles a problem is always the best way to determine whether it is a good trader or a bad trader.

I bought four computer memory modules from eFetcher via eBay a while ago. The memory modules came with a 'lifetime warranty' as advertised. When one of the four memory modules stopped working a month ago I contacted eFetcher via eBay.

eFetcher agreed to replace the dead memory module. But when I asked eFetcher for a return address, eFetcher simply would not give it to me. eFetcher claimed they were not allowed to send me their contact info via eBay message. eFetcher told me to speak to eBay to obtain the business address instead.

I spoke with an eBay representative via an online chat, I explained what happened. The eBay representative then told me eFetcher was OK to send me their contact info without getting any trouble from eBay. I even took a screenshot of the chat and sent it to eFetcher, but eFetcher still insisted they could not send me a return address, eFetched has really become very difficult now.

I asked eFetcher how I was supposed to send the dead memory module back if I didn't know the return address. eFetcher kept on saying it would be violating the eBay policy for them to send me the address. eFetcher stood firm that I must get the return address from eBay, so I contacted eBay again via telephone this time.

Once again, eBay told me eFetcher was OK to send me their contact info. But I told eBay eFetcher would prefer me to get the address off from eBay, then eBay told me eFetcher did not provide a business address. I thought that sounded really dodgy now. Anyway, eBay told me if eFetcher insisted not to provide me a return address via eBay message, I could send eFetcher my personal email address, then eFetcher could email me the return address directly instead.

While I was still on the phone with eBay, I quickly typed and sent a message to eFetcher along with my email address, I asked eBay if my message with my email address was all OK to go to eFetcher, eBay confirmed it was all OK.

eFetcher replied to my message and claimed I have violated the eBay policy, they threatened me to report me to eBay so that my eBay account would be suspended. I responded to eFetcher that everything I have done so far was advised by eBay, and also all my communications with eBay were recorded too. I said to eFetcher I still didn't have a return address because eBay said they never received one. 

eFetcher replied again saying eBay didn't give me the business address because of the privacy concerns. eFetcher also added that they did not even have to honour me the warranty. eFetcher asked me not to write to them again, they said they have now blocked my account and they will not deal with me again.

I thought eFetcher truly was a nasty piece of work, what an awful trader to deal with!

After wasting three weeks of my time communicating with eFetcher, the truth is:

1. eFetcher had no intention to replace the dead memory module, hence they refused to send me a return address.

2. eFetcher knew it very well and has admitted that eBay would not give me the address but still insisted I must get the address off from eBay, clearly it was a time wasting game that eFetcher was playing at here!

3. eFetcher kept on accusing me for violating the eBay policy and threatening me by reporting me to eBay to have my account suspended. I told eFetcher again and again that I only took the advice from eBay. I didn't just send over my email address without consulting eBay, but still eFetcher hoped they could threaten me so I would just go away and they don't need to replace the dead memory module.

As you can see the battle I had with eFetcher for just ONE dead memory module. My advice to you is not to buy any memory modules from eFetcher. If you still want to go ahead to buy their memory modules, make sure you hope and pray the memory modules will not die at all, and GOOD LUCK!

If you have already bought some memory modules from eFetcher and think they are good guys, well, let's hope and pray the modules will not die in the future.

And yes, based on how eFetcher handled my dead memory module, I can say they are definitely a bad trader... a very bad one too!!!