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See what reviewers are saying

Rated 5 out of 5 stars

Very good customer service. I got support from Stefan and my question was pretty complicated, but he answered and solved my problem very well,

Company replied

Rated 5 out of 5 stars

I had a subscription for >10 years. Efax does what it promises to do. Today I ended my subscription, because faxing has been completely replaced by secure emails in my area. Canceling went smoothly. T... See more

Company replied

Rated 4 out of 5 stars

Quick and helpful customer service. I found the website a but difficult to set up international fax numbers

Company replied

Rated 5 out of 5 stars

Friendly help. (was though not expecting an English conversation). The phonenumber on the web site is not always consistent. 020 2620260 (on annuleren - link) seems not to work. Alsothe link in the fi... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Gebruik eFax om rechtstreeks faxberichten te verzenden en te ontvangen vanaf uw computer. Geen papier, geen inktpatronen, geen problemen. Bekijk onze betaalbare maandelijkse pakketten.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great customer service

John B.'s customer service was excellent!!!
He was helping me with my account, gave me the best offer he could give and made me a very happy customer :)
Thanks!!

8 August 2019
Unprompted review
eFax NL logo

Reply from eFax NL

Hi Inbal

Brilliant to read your comments about John and how excellent of a service he provided, we will be sure to share your kind words him as this will make him very happy also : )

Much thanks for your review
eFax Support Team

Rated 5 out of 5 stars

Best fax software I know

I like the program and it is easy to use. The Agent that I called helped me with all I asked for. This is the best Fax software I know.

2 August 2019
Unprompted review
eFax NL logo

Reply from eFax NL

Hi Eliyah

Thanks a million for your review, much appreciated. If there is anything further we can help you with in the future please do feel free to let us know and we will be more than happy to help you.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

They where really fast to answer my…

They where really fast to answer my questions and they offer me great help with everything. I highly recommend them for all your fax services.

2 August 2019
Unprompted review
eFax NL logo

Reply from eFax NL

Hi Office Management

So great to read your comments about how fast our team were to answer your questions and that they offered you great help, much thanks for any future recommendations too. If there is anything further we can help you with in the future please do feel free to let us know and we will be more than happy to help you.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

Good customer support service

Good customer support service

got helped in 2 min, understood what needed to change. no complaints from my side! keep it up!!

18 July 2019
Unprompted review
eFax NL logo

Reply from eFax NL

Hi Luis

Excellent to read your review and your feedback which we most appreciate, thank you so much. If there is anything further we can help you with in the future please do feel free to let us know and we will be more than happy to help you.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

Very happy with eFax

Very happy with eFax, especially the customer service who respond quickly and are happy to solve any issue or answer questions. Definately recommend this fax service to make your life easier.

2 July 2019
Unprompted review
eFax NL logo

Reply from eFax NL

Hi Matt

Thank you so much for your review, we are delighted you are happy with eFax and to hear customer service were quick and happy to solve your issue. If there is anything further we can help you with in the future please do feel free to let us know and we will be more than happy to help you. 

Many thanks again 
eFax Support Team

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