Edwards & Plumb Property Reviews 

Jordan exceeded all expectations throughout our home-buying journey. In just three months, he guided us from searching for the right property to successfully closing on our apartment, making the entire process effortless and enjoyable. His proactive approach, attention to detail, and ability to anticipate every requirement ensured nothing was ever overlooked. He was always available to answer questions, provide clarity, and keep us informed at every stage. Professional, knowledgeable, trustworthy, and deeply committed to his clients' success, Jordan truly goes the extra mile. I highly recommend him to anyone seeking a reliable and results-driven property professional.

I chanced upon a write up about Edwards & Plumb Property from a Singapore magazine. I was looking to purchase a flat for my son who works in London. My first online meeting with Jordan was very professional and he left a good impression with his knowledge and clear explanations. The months after were beyond my expectations of a housing agent, especially one that is 10,000km away. He is meticulous, super organised and clearly takes the time to understand his client's needs. We met in person twice, when he first arranged visits to potential neighbourhoods and later on, visiting potential units. The follow up til the completion of sale was met with some challenges but Jordan calmly saw through the whole process. Even after the sale, he has been keeping in touch and on various occasions, still helping my son with matters pertaining to the flat. Extraordinary work ethnics! Beyond their professionalism, it is also the beginning of a wonderful friendship. Would highly recommend Jordan and his wife Lucy to anyone looking for properties in London.

Don’t have enough words of appreciation! Working with Jordan Edward was an outstanding experience from searching for the property all the way to purchasing and settling in.

Being international first time buyers, we knew very little about what’s involved when purchasing in London. Jordan made the whole process incredibly manageable, providing us with all the relevant information for each stage and handling as many things as he could on our behalf to make it less overwhelming for us. He kept us informed of all the processes at all times and followed up/ communicated with all the relevant parties to get us to completion.

He treated the whole process as though he was the one purchasing the property, and was genuinely committed to acting in our best interest. We had so many questions being first time buyers, and he was honest and knowledgeable leaving us with no surprises during the process. When he says you can reach out to him for anything he actually means it, which is the sort of commitment we found very reassuring as buyers.

Working with Jordan was an absolute pleasure and we cannot recommend him enough. Thank you so much Jordan, as none of this would’ve been possible without you!

Highly recommend Jordan to anyone looking to purchase property, whether you are local or shopping from abroad. Jordan helped us purchase our London apartment while we remained in the States. He advised on desirable neighborhoods and lined up multiple properties to show us so that we could hit the ground running during our house hunting visits. While our first apartment fell through (seller's fault), Jordan quickly found us another property, which suits us much better. We coudn't have done it without him!

Working with Jordan Edward and Edwards & Plumb Property has been an outstanding experience from beginning to end.

As an overseas buyer purchasing our first property in London, the process could easily have been overwhelming. Jordan made it remarkably manageable by guiding us through every stage, from sourcing suitable opportunities and conducting viewings on the ground, to arranging finance and coordinating the legal process through to completion.

What impressed us most was Jordan’s professionalism, responsiveness and genuine commitment to acting in our best interests. Throughout the process, we always felt we had someone on the ground we could trust, and that made all the difference.

We’ve also chosen to have Jordan manage the property for us going forward. After working with him through the purchase, it felt like a very easy decision and gives us real peace of mind knowing the property is in trusted hands.

We would not hesitate to recommend Jordan and Edwards & Plumb Property to anyone looking to buy or invest in London, particularly overseas buyers who value having a knowledgeable and trusted adviser on the ground.

Thank you, Jordan. We look forward to continuing to work with you for many years to come.

I was a first time buyer by myself anywhere globally. Based in Singapore and having settled on London - the first chat to Jordan was Sep 2022 and I closed on the property in Sept 2024! Across this elongated 2yr process, Jordan stayed connected and closely supportive across bursts of searches during several London visits that I made. Putting together lists of flats to visit and building full day itineraries around them.
He stuck through 2 properties falling through due to unforeseen circumstances and kept going. So very grateful for his resilience, optimism and hard work.

During the final months of negotiating the selected flat, he was excellent at following up with the sellers agent and coordinating solicitor communications.

He even helped me get the apartment rental ready by touching up some sanding/painting work after a required electrical job.

All in all , it was great to have the peace of mind that someone committed is looking out for your interests directly, beyond the solicitor and lettings agent.

I’m quite a meticulous person and I really don’t think there is any other way to do this in London/UK without family there and whilst living overseas.

I would thoroughly recommend Jordan to anyone who is considering a buyers agent whilst living overseas. Good luck.

Very good experience with Edwards&Plumb. Honest, reliable, patient and very professional. I appreciated the way they supported me throughout the whole buying process, they made a real effort to understand and meet my needs. Solid 5-star service – I definitely recommend them.

Edwards & Plumb Property have been managing my flat in London for nearly two years. They oversaw a comprehensive renovation, which was completed on time and on budget. They take the responsibility of finding the right tenant at the right rent seriously (my existing tenant is great and has been in the flat for 18 months). They manage the property diligently and perform checks as required. I find them proactive and always willing to help. I would definitely recommend them.

We have been introduced to Jordan to buy a property in UK which is not our country of residence. They have been excellent all along the way with their professionalism. They have shown their support and guidance in every challenge we have faced. We are grateful to Jordan and Lucy as we couldn’t accomplish without them. We will not hesitate to contact them if another opportunity comes up in the future.

Great experience! Jordan is very professional , knowledgable and would highly recommend Edwards & Plumb!

Having been highly recommended to Jordan, I was not disappointed at all, if anything he exceeded expectations. Not only was Jordan a consummate professional throughout, he also gave his time, effort and expertise to another property that I was buying (that had nothing at all to do with him) and was incredibly supportive and informative. Buying property in the UK, but living abroad, can be time consuming and stressful, but Jordan made it as stress free as possible. Always willing to help, give impartial advice and responds in a timely manner. I really can't recommend enough and will be looking at Jordan for my next property acquisition.

They helped me find a property when i really need it. Specially Lucy plumb who was amazingly nice and helpful throughout the process. So thank you to her once again. Honestly I didn’t know about them until I applied for my flat online but the service they provided was better than many other well known property agents and i really appreciate it. So yes I would definitely recommend them to anyone who is looking for honest and professional property management services.

We wanted to buy property in London, and not only were we unfamiliar with how this worked in the UK, we were first time home buyers full stop (globally). We knew finding a broker would help and Jordan was great. We flew to London and he made time to get to know us and what we'd need, then started showing us different areas. After a few iterations he found an off-market place which we bought. He helped us navigate each step of the process, going out of his way to make everything as easy as possible. We live in the flat now, very happy!

We had a fantastic experience with Lucy as our letting agent. She is incredibly professional and attentive, making the entire rental process smooth and easy.

We especially want to thank her for understanding our needs and completing all the procedures and paperwork swiftly within our planned timeline. This allowed us to seamlessly transition from our temporary living situation to our new home, which was a tremendous help.

Throughout the process, Lucy was always available to answer our questions and provide valuable information. We are truly grateful to have her assistance during our rental process. We highly recommend Lucy and her team to anyone seeking a dedicated and reliable letting agent.

Responsive and caring
The agents in the company always provide useful and essential information. They response your requests timely and accurately. They care about your difficulties and assist to solve the problems.

It’s been a total pleasure working with Lucy as my Lettings agent. Lucy has been managing my rental property in London for a few months now, and everything from comms, marketing of my property, logistics right through to dealing with tenants has been super smooth and legit. Would highly recommend Lucy and her company to anyone who is an oversees landlord looking for a easy and hands-off approach.

Couldn’t be happier with the service received from the lovely Lucy. Such a breath of fresh air after renting from other estate agents in London. These guys genuinely care about you, very pleased knowing we will be looked after throughout our tenancy.
Highly recommend.

-Lois

Always responsive and transparent. I have run out of superlatives. Would recommend ten times over.

We could not be more pleased with Jordan’s work helping us get a property in London. He has been of immense help despite the legal challenges and intricacies.

Jordan helped us by arranging a good number of property viewings and accompanied us at the viewings, and provided us with sound advice on what factors to consider and what decisions to make after the viewings.

After we settled on a property in Clerkenwell, we got our property quicker than normal all thanks to Jordan’s proactive approach to helping us chase the solicitors, mortgage brokers and seller’s agents. It would have been so difficult without his help over the last four months. We are grateful and thank you very much for the incredible work!

- Teresa

We thoroughly recommend Jordan for overseas buyers looking for property in the U.K. He is not only professional and knowledgeable but also a lovely guy who is very trustworthy and keeps your best interests at the forefront of the deal. He took all the stress out of the process, dealing with agents, surveyors, solicitors etc. we would use his services again in a heartbeat!