Edlets Reviews 

1,208
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... See more

Rated 5 out of 5 stars

Alana was so helpful, I was searching for accommodation to visit a friend, and stumbled on the website, she called minutes after I made an enquiry on the website and explained there was a big gig on i... See more

Rated 5 out of 5 stars

Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... See more

Rated 4 out of 5 stars

Terrible website, fantastic staff. Unfortunately while booking overseas it can be hard to get these processed, and the website is extremely glitchy and unable to show you prices and other importa... See more

Company details

  1. Vacation Rental

Information provided by various external sources

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,208)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very helpful and friendly throughout our dealings. Would highly recommend their services. Thank you for assisting me in finding the right property!

23 March 2021
Rated 5 out of 5 stars

Excellent service from Edlets

Excellent service from Edlets - I was looking for a short term let (3 weeks) whilst moving home. Within a couple of hours of contacting Edlets I received offers of accommodation. Brilliant!!

9 March 2021
Rated 5 out of 5 stars

Brilliant service

Brilliant service, contacted them looking for a short term let as we are waiting on a new build being completed and they found us a place within 48hrs.
Full marks to Allana.

We had contacted other letting agents and 2 weeks down the line no response, but Edlets were in touch within a couple of hours of my enquiry.

3 March 2021
Rated 1 out of 5 stars

imagine being an Edinburgh lettings…

imagine being an Edinburgh lettings company who had fringe accommodation bookings for last year and wouldn’t budge on returning the £500 deposit as it was ‘non refundable’ even though plenty other companies did cause PANDEMIC

8 February 2021
Unprompted review
Rated 5 out of 5 stars

Really enjoyed the customer service and…

Really enjoyed the customer service and human contact. Made booking and making a decision a pleasure. They also seemed to provide me with a lot of suitable choices and not so many unsuitable options which helped me make a decision.

2 February 2021
Rated 5 out of 5 stars

Would rate 6/5 if I could!

Would rate 6/5 stars if I could!

Easily one of the best levels of service I have ever had. Reliable, quick with responses and extremely helpful. Was recommended from a friend of a friend, who had a similar experience to us. Highly recommend!

29 January 2021
Rated 5 out of 5 stars

Highly recommended

Really helpful and quick. All options were sent to me with a few hours of sending the initial request and I had a property booked within the day.

20 January 2021
Rated 4 out of 5 stars

Good agency in Edinburgh

Good evening, my name is Chiara.
The Edlets agency helped me and my family to find a short-term apartment.
They were very kind and always followed me in finding the apartment, listening to all my requests and needs.

31 December 2020
Rated 4 out of 5 stars

Attentive service

I asked Edlets to find me a short term let in Edinburgh. They proposed about 10 options for me and I settled on one which is just perfect. Really excellent service.

14 December 2020
Rated 5 out of 5 stars

Group accommodation in Edinburgh

Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me know as soon as the right accommodation became available.She wasn’t pushy about getting our deposit and seemed genuinely pleased when we made the decision to go with Edlets

14 December 2020

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