Good morning, I must have made an awkward mistake, mixing Edition G. with another firm, nevertheless I am happy my unwanted payment will be restored/ paid back.of course I am glad for the spontaneous... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Somehow I got an application I didnt sign up for. After realising that the money was taken for the "membership" of company I had no idea about, I started communicating with several people about the... See more
Customer service was great. However I found it very frustrating when paying for an item that was not on the website and instead ended up being charged for something else as well as them charging me mo... See more
I ended up with an account with editiongaming without wanting to - which was very frustrating and annoying. However, despite it taking longer than desired, the team has been very professional. Emerald... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great fast service
Eric was helpful
subscription go wrong
Somehow I got an application I didnt sign up for. After realising that the money was taken for the "membership" of company I had no idea about, I started communicating with several people about the case with no positive outcome. I was told that the money will be credited on my membersip and I could use them to get something. I could not enter the website as was a virus error all the time, which I was told is my problem as I have secured antivirus system... Eventually after around 20th email send I gave up as there was no assistance and people I emailed with were writing all over the same thing with copy/ paste sentences.
After few months I have realised the eventough I closed my accountand was told no more money will be taken, I was charged again the "membership". In taht case I started sendign emails to understand why this is happening. Eventually it was made clear that I will be reinbursted with the last charge and teh money will be returned on my bank account (which I am stiil waiting for). I cant say at this point that case is closed, but if it will be, I ll be glad and gratefull for the last person (escalation team) that made a decition in that case.
Thanks for all the theme specially elso…
Thanks for all the theme specially elso to respond my concerns
Scammers
For two months, I have been trying to get a refund for money that was independently withdrawn from my account for something I did not order. I am disgusted with the correspondence with Editiongaming and their empty promises. I do not recommend them and warn others against these scammers.
Great help from Leila
Thank you, Leila-Escalation Team for helping me regarding my complaint and reimbursement
I accidentally start a subscription…
I accidentally start a subscription and once I realised contacted customer services. Emerald my service adviser instantly email me with full repayment excellent service than you
I do not like to rate your website
I do not like to rate your website, before I did not receive my money back as promissed.
Jeremy was helpful
Jeremy was helpful, I explained my situation and they understood. Thanks to Jeremy.
Best solve for custom
If I hade done a problem so will Editiongame solve it at the best way.
It means a custom is greatful satisfaction with You.
Best recomend to You.
Sinc. Lars H.
I got the response that I wanted
I got the response that I wanted. As I was misinformed on the platform regarding a Galaxy smartphone for 64 year olds.
Waiting for my refund. To add insult to injury. You have deducted another amount from my account. This is unacceptable.
Thank you Elsa.
Support team helped me to withdraw…
Support team helped me to withdraw money from my account
I didn't like that I was mislead and…
I didn't like that I was mislead and now have to do survey's to reactify it
Very quick response to enquires and…
Very quick response to enquires and helpful
Emerald help me
Scammers
Look out everybody, these are scammers!!!!!
This is al fake.
They just take your money.
Even the positif reviews are fake.....
Dont trust them, dont ever, ever order something becaude you fill loose your money.
Edith me ha ayudado a resolver mi…
Edith me ha ayudado a resolver mi problema.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








