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2.7
187 reviews
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Everything was Excellenz.Merchandise Delivery and it fits perfekt..
Reply from Edgywind
Vielen Dank für Ihre Bewertung.
Ihre Zufriedenheit ist uns sehr wichtig und das ist absolut unsere Arbeitskraft. Wir freuen uns auch über Ihr ehrliches Feedback zu Ihren Erfahrungen. Hoffentlich können wir Sie in Zukunft wieder bedienen und Sie zu einem zufriedeneren Kunden machen.
Schönen Tag noch ~
the delivery was on time, the fit and quality is perfect, I have now ordered the 3rd time and will do this again
Reply from Edgywind
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I'm happy to say that, Edgywind shop is quality and cheapest. It's also comfortable with them in term of agreement. They mostly give as discounts.
Their shipment is very fast and good packaged.
Thank you Edgywind 😊💓
Reply from Edgywind
Hello,
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Reply from Edgywind
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Obviously, this shop sells cheap china clothing. That should be clear. Other than that, the dress arrived fast, fit and looked like in the pictures. Customer service reacts fasts. So far I did not have to pay customs.
Reply from Edgywind
Dear buyer,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
I think its a scam, i have tried to send their goods back but i don't get any of their site that shows my order. Customer care center also doesn’t go through since no order is showing.14 days are almost over and i definitely don’t intend to keep a shoe i dislike.
Reply from Edgywind
Sehr geehrter Kunde.
Vielen Dank für Ihren Kauf und nehmen Sie sich Zeit, um eine Bewertung zu schreiben. Wir haben Ihre Hauptbeschwerde gekannt und sind wirklich für die verursachten Unannehmlichkeiten.
Wenn Sie uns nicht per Ticket oder Live-Chat kontaktiert haben, wird empfohlen, eine E-Mail an unsere Service-E-Mail-Adresse (service@edgywind.com) zu senden. Wir werden Ihren Fall vorrangig behandeln.
Wir entschuldigen uns für die Verwirrung und die entstandenen Unannehmlichkeiten. Wenn Sie sich anonym auf unserer Website angemeldet oder kein Konto registriert haben, finden Sie möglicherweise keine Bestellung der Website.
Da die Bestellung ohne Anmeldung aufgegeben wurde, können Sie einfach die Funktion "Einzelne Bestellung nachschlagen" verwenden, um Ihre Bestellung zu verfolgen. Bitte beachten Sie die folgenden Schritte:
1. Gehen Sie rechts oben auf unserer Website zu Mein Konto anmelden.
2. Klicken Sie auf "Bestellstatus".
3. Geben Sie Ihre Bestellnummer ein, um Ihre Bestelldetails anzuzeigen.
Ihr Fall wurde unserem Vorgesetzten gemeldet und wir werden unsere Lösungen an Ihre E-Mail senden, sobald wir Ihre Antwort erhalten. Bitte seien Sie versichert, dass wir weiterhin versuchen werden, das Problem für Sie zu lösen, bis es zu Ihrer Zufriedenheit gelöst ist.
Vielen Dank für Ihre Zeit und Geduld. Ich hoffe, wir können Ihnen in Zukunft besser dienen.
I was skeptic at the first time when I read all this negative comments. Then I tried to oder 1 shoe at first.The delivery was about 2 and 1/2weeks. The shoe was so nice. I then made another order of 2 pair of shoes again. The order arrived after 2 weeks that was fast.Shoes looks really nice. The only problem is that they charge shipping costs per one shoe.That means when you order 2 pair of shoes then you have double shipping price. Which I think this is none sense. When the delivery comes as one delivery in one order number, why should they charge double shipping costs? Seller should take note on this!! Otherwise the rest is OK.
Reply from Edgywind
Dear customer,
Thank you for your feedback.
We are so glad to hear that you are satisfied with our product. It is always a pleasure to serve you and we will keep improving and giving you better service and products.
As for the shipping fee,please kindly note that it depends on your order weight, it is paid to the shipping company directly. Please stay assured that we do not get any profit from it. In fact we just charged the lowest shipping fee.
If you have any problem of your order, you could contact us through Live Chat or send a Ticket to us.
We hope that we can have more opportunities to serve again in the future.
If you have any needs in the future, please contact us. We were, are and will always be ready to help you.
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