My dogs are picky with food but they love the Edgar & Cooper range especially the fresh venison and duck small adult dog biscuits. I subscribe to monthly shipments of them so that I don't run out and... See more
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My dogs are picky with food but they love the Edgar & Cooper range especially the fresh venison and duck small adult dog biscuits. I subscribe to monthly shipments of them so that I don't run out and... See more
Company replied
Just started with Edgard and Cooper wet dog food...and the main customer is SUPER happy. Quality of food is certainly high + tasty ++ . Additionally a qquestion to customer service on the order was an... See more
Company replied
I’ve been using Edgard and Cooper’s dry cat food for 5 months now and I cannot fault anything! Super speedy delivery! Wonderful member perks when you purchase direct too!
Company replied
Excellence in every aspect, our border terrier is a very very fussy eater (7years old) and has just started with CECS. He seems so much better on this food and absolutely loves it 😋 The quality,... See more
Edgard & Cooper – real food that’s full of flavour for Cats & Dogs! Food that makes you, your pet and our planet feel good - that’s what Edgard & Cooper stands for. We are the first pet food brand to create deliciously healthy recipes completely free of meat meal, bone meal, animal waste, artificial additives or preservatives. We chose a natural approach with sustainability in mind AND we donate 1% of each sold product to charities for pets all over the world. What’s not to love? Come and discover!
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Utterly irresistible

Spinnerijstraat 101 / 0023, 8500, Kortrijk, Belgium
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My very fussy hound loves your food as a topper, and the chicken biscuits are the ONLY crunchy thing he'll eat!
Purtroppo al mio gatto non piacciono le scatolette FEED ME REAL - SALM9N AND CHICKEN, mentre trova di suo gusto il paté for Kittens Cod and chiedendo. Ottime le crocchette PILLOWS.

Reply from Edgard & Cooper
Most importantly my dog loves it. Easy to order and delivery is prompt.
Pleased with my purchases as usual. My dog loves the products and they are always good value for money
Great food, cats love it, need to keep it in cat proof containers to stop self service!!
Great communication and customer service. Most importantly delicious food and snacks my dog loves.
Send a email about a question, and not only were they super helpful, but also send my dog some bones she’s nearly already devoured.
I was a loyal Edgar & Cooper customer for 6 years, and for most of that time, I was genuinely happy. The product quality is excellent and my cat loved it.
Unfortunately, I've had to cancel my subscription due to a persistent delivery problem that was never properly resolved. For several months, the delivery partner (PostNL) repeatedly failed to attempt delivery at my home — even on occasions when I was waiting in. Parcels were consistently dropped off at a collection point far away.
I contacted customer service, was told the issue was resolved, and only later realised nothing had actually been done beyond rechecking my address (which was correct all along). When I followed up the next month, I was told they could not do anything further (including simply contacting the delivery partner to update my delivery preferences to select at least choose a closer parcel shop).
After 6 years, I expected more of an effort. The whole point of a subscription service is convenience...having to take the tram to collect a parcel every month defeats that purpose entirely.
I'm genuinely sorry to leave, but I can no longer justify paying for a subscription that creates more issues than it solves. I hope Edgar & Cooper take delivery complaints more seriously instead of treating their loyal customers this way...

Reply from Edgard & Cooper
My dogs love turkey chicken
So I get 100g turkey please I’ve asked before can we have a 100g chicken & 100g chicken turkey mix I’m buying chicken from elsewhere at the moment but if you do I will get my full order from yourselves again my dog love your wet food you are so easy to order from and the delivery is quick to arrive
This is definitely the brand that helps the most in terms of quality and my cat's satisfaction. His fur is shiny and doesn't fall more than usual. This enables him to be satisfied and grow up healthier than with other well-known international brands. Plus he loves the different taste of the mousse. Also the delivery service was correct and came at the estimated date. Very satisfied and definitely will recommend!
Edgard and Cooper offer a great service, the food always arrives well packaged and in tact, and the quality of the food is consistent. Our woofer loves it also which helps. He can’t get enough of the chews.
Kiki absolutely loves her new food and eats everything in her bowl. I could never get her to finish her food before.
My Bearded Collie loves the food!
Prices are very reasonable for the organic quality and ingredients.
Delivery is exceptionally fast so we will keep ordering.
Subscription is great my cats food is delivered on time every time. My cats have been eating your foods from kittens, they are now 2 years and love their food. They eat the wet food once daily and the dry food which is available for them all day to nibble on as and when they need it. They are healthy, not overweight, and their coats are healthy too.
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