Edensgate Reviews 382

Received my cbd wax and cbd Rosin late, this was due to Royal Mail strikes. This company was willing to resend me the exact order again until I told them it’s ok and don’t send another order because I had received it but they still are going to send a free cbd shatter! Customer service? Incredible! The cbd wax and cbd rosin? Definitely incredible! Highly recommended! Suffer from anxiety due to being a former prison officer and it’s helping me immensely.

I ordered some Zen Paw for dogs from this company and it arrived without any dosing instructions. It has not been possible to find any online either.
Given it would be dangerous to dose a dog without knowing amounts, I have still not been able to use this product.
After sending 10 emails to Edensgate, I have not had a single reply.

Avoid.

I ordered Friday night, received on Tuesday. I was a little unsure when ordering but everything came and tbh it's actually not that bad! The vanilla kush is really nice but the banana chunk is abit earthy. Will deffo be ordering again and trying a few different flavours 5* so far

Perfect staff, perfect response time, understood all my problems and solved them for me

Awesome as usual,the first parcel got lost then i got a second one in no time

Very helpful customer services even though i was being a bit of a pain in the ass(Sorry for that) But they were kind enough to do a tracked24 service for me because my order was over £50, Would reccomend

Amazing products at a great value.

A perfect all natural pain relief with an pleasant aromatic smell and taste.

Highly recommended

Fast shipping and a great customer service all round.

Fantastic product that has really helped me to manage my chronic pain. The customer service is incredible they have always been quick to respond to emails and have dealt with any queries very well. I would really recommend them!

Brilliant from start to finish! Website is user friendly and easy to navigate. I had a bit of trouble receiving my order due to the Royal Mail strikes but with an email to customers services is was felt with swiftly and professional, probably the best customer services I’ve received, ever! Products are good quality too!

I think my personal data has been sold to a third party. I keep receiving spam text messages despite trying to block them. Buyers beware.

Really easy to navigate webstore with plenty of clear information to help with my purchase. I placed an order during the postal strike so there was a delay in the delivery but the team at Edens Gate responded promptly to my emails and were very helpful in their communication.
The packaging was good and the actual product was in a sealed air-tight pocket. Unbelievable quality product- completely blew me away with the smell, texture and taste. Can’t wait to try more!

Just placed my second order I’m very quickly falling in love with this company after issues with my first order (no fault of Edens gate and was a Royal Mail issue) Lisa was kind enough to compensate me not only with a discount off my next purchase but also a freebie which stunned me some reviews state bad customer service and orders not upto standards but I am yet to experience this for myself Lisa was always quick to try and correct any issues even if it’s not Edens gate error with politeness and honesty Lisa has been a star both Lisa and Edens gate don’t get the credit they deserve I am happy to support edens gate with my purchases they certainly have a new customer 10/10 totally recommend the lemon haze and blueberry haze I find the products soothing and relaxing and I’m really looking forward to trying more flavours and I’m very excited to get my order if your reading this wondering if to make a purchase 100% try Edens gate

Edens Gate, what an absolutely brilliant company!
I have recently tried a few online companies to purchase CBD hash to help me manage pain from an old injury and nobody has even come close to Edens Gate!
Their range of products is fantastic and the quality of their CBD hash is unlike anything else I have been able to find so far, it is incredible! I have been using their Biscotti hash, it has an amazing flavour and really helps a lot with pain and relaxation. Their delivery is great too and my orders usually arrive very quickly.
I recently had a small issue with one of my orders and their customer service was brilliant, many thanks Lisa.
I'm so impressed with Edens Gate. If you're thinking about trying them for the first time, stop reading this and make an order. You won't be disappointed.
10/10 from me.

Delivered the same day that it said it was shipped and amazing quality product

First time using this company, placed my order last Wednesday, it is now nearly a week later (6 days) and my order still hasn't shipped, no response to email...nothing. £30 down the drain

Unbelievable service and great product thanks so much

I have bought from this company 4 or 5 times and had great quality product from them.. when I had a problem with a shipment they sorted it out very quickly, most impressed with the quality of products and professional service.

I have used Edens Gate CBD a few times now and have found them to be very easy to order from. Delivery is always prompt, and I am very happy with the service.
I tried Vanilla Kush and find it to be very calming, which is wonderful for anxiety, and it sends me off to sleep. I would highly recommend

Thank You Eden's Gate.
Your Products Are Super.
The Rocks Varieties Give Us A Chance To Sample Awesome Products.

Overall very happy with the service and products after 16 months! they have messed up 3 times but they corrected it every single time in a timely manner without fail! If there ever is a problem with an order/delivery from this company, my advice would be to be patient and polite in any communications.

Every customer should know what they are ordering when they order CBD, it's not real cannabis but the next best thing that can be sold legally!

All my thanks to the lady at customer services, hope you all have a great weekend @ Eden's Gate!