Идънред България АД Reviews 

Total scam and absence of adequate security

perfect! na

I had a huge issue trying to get an authorisation code sent to my phone. I contacted edenred customer service several times with the phone call ending with the promise of a call or email update this never happened. I decided to go to their office (this is why a 5* review) i wes met as if I had just landed in a UFO but I was soon responded to and asked into a small office, they then proceeded to get my card up and running by using an in house mobile phone. I believe they have a new app with security measures but if you do not get the authorisation code you cannot see your card details, or balance. The card can still be used but as I use it for food and other items the app is needed. So well done office staff ***** and poor show customer services *.

First, I have to say I do not like these "extras" that you "get from employers. It is a way to pay less salary (food voucher are for the employer cheaper. The employee forgets he gets less benefit/pension later) and try to keep the employee happy.

That said". I hate how stores sometimes refuse payment with the vouchers. Even when they mention on their site they accept them.

Please, Edenred.bg, change from paper vouchers to a debit card instead. This way, the issue with cashiers not willing to accept extra food vouchers (without the need to receive money back) is solved. Common issue here in Bulgaria and should be solved by the company. Like in other European countries already has been done.