Eden Training Solutions Reviews 

700
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and skills coaches for their exceptional support, clear guidance, and patience throughout their learning journeys. Many highlight how coaches go above and beyond, fostering confidence and ensuring individual needs are met, often leading to successful outcomes such as distinctions or early course completion. The overall service is described as brilliant and straightforward, with an organized user experience that makes learning accessible and enjoyable. People appreciate the efficient communication and quick response times, noting that support is always readily available via email or phone. Many customers highly recommend the company, with some even choosing to pursue additional courses due to their positive experiences.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their tutors and skills... See more

User experience

Customers had positive experiences with user experience, with many describing their learning journeys as... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the patience, support, and clear... See more

Service

People report positive experiences with service, with many reviewers expressing satisfaction and appreciation... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently passed my level 3 early years apprenticeship and got a distinction which I wouldn’t have been able to do without the help of my skills coach, Sarah Jones. Throughout the whole of my co... See more

Company replied

Rated 5 out of 5 stars

I was employed as a Skills coach at Eden. I have genuinely enjoyed working alongside such a talented, supportive, and inspiring group of people. I am grateful for the experiences, lessons, growth and... See more

Company replied

Rated 5 out of 5 stars

My skills coach, Charlotte Mayne, is absolutely amazing. She's patient, supportive and so helpful. She's always cheerful and positive. She always provides me with tons of resources to help me with my... See more

Company replied

Rated 5 out of 5 stars

A few months ago I passed my level 3 Early years qualification. When I began my apprenticeship I had a few challenges including moving setting and other set backs. My tutor Sally was absolutely amazin... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Coaching Center

Written by the company

Eden Training Solutions is a market-leading specialist training provider of Early Years Apprenticeships across England. We work with employers to deliver bespoke apprenticeship programmes that are engaging, empowering and impactful. We deliver: ✅ Early Years Practitioner - Level 2 ✅ Early Years Educator - Level 3 ✅ Early Years SENCo - Level 3 ✅ Teaching Assistant - Level 3 ✅ Early Years Lead Practitioner - Level 5 ✅ Early Years Initial Teacher Training - EYTS


Contact info

4.9

Excellent

TrustScore 5 out of 5

700 reviews

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4.9

All reviews

(700)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

The support I received from Eden…

The support I received from Eden Training Solutions was outstanding, particularly during a challenging period in my life. Despite my nervousness and anxiety, Sarah Jones always provided comfort and assurance, constantly reminding me of my abilities. Her unwavering belief in me, even when my self-confidence faltered, greatly boosted my morale. The knowledge I gained from the course has made me feel secure in my professional role, thanks to her invaluable guidance. Sarah Jones truly exemplifies the excellence of Eden Training Solutions, and I am deeply thankful for her help.

27 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Funfere,

Thank you for sharing such a personal and powerful reflection on your journey. We are truly touched by your words.

We are so proud of your resilience and deeply moved to hear how Sarah's constant reassurance and belief in you provided such crucial support during a challenging time. It is incredibly rewarding to know that her guidance helped you gain both professional confidence and security in your role.

Sarah exemplifies the values we hold dear, and we will be sure to share your profound thanks with her.

Wishing you continued strength and success.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

A Parent's View

We reached out to Eden when others said they couldn't / wouldn't help.

We have been so impressed with Eden's 'can do' ability.

They have demonstrated consistent compassion, interest, empathy and a genuine desire to try and do the best for our daughter.

They have been efficient and effective and their communication has been great.

Our daughter has just enrolled on a level 2 course and we feel really hopeful that Eden will ensure her experience is a positive one, tailored to meet her needs. Eden have been such a lifeline for us when we really needed it.

Special mention to Maryellen Wood and Lizzie Harvey for their kindness, support and hard work!

27 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Mrs M,

Thank you for sharing your experience with us. Your words mean a great deal.

We are honoured to have been able to help when others could not and are so pleased that our 'can do' approach, compassion, and communication have provided a lifeline for your daughter. It is wonderful to hear you feel hopeful about her Level 2 course, and we are committed to ensuring her experience is positive and tailored to her needs.

We will be sure to pass on your special thanks to Maryellen and Lizzie for their kindness and hard work.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Level 3 Apprentice role

Victoria was my tutor for the past year and over and she has been a massive help in my apprenticeship! She has been very patient and offered me resources whenever i’ve struggled or helped me to do the work in a meeting when there were things i weren’t understanding.

16 June 2025
Unprompted review
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Reply from Eden Training Solutions

Dear Alisha,

Thank you for your kind words. We're delighted Victoria's patience and helpful resources provided such valuable support over the past year, especially when you faced challenges with your work. We wish you all the best.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

would definitely recommend!

I have really enjoyed doing my training with Eden they have been really supportive the whole way through, I was able to contact Annie my tutor whenever needed for extra support! she has been amazing the whole way through and is always in a happy and bubbly mood making the sessions more enjoyable. would definitely recommend.

27 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Kia,

Thank you for your lovely feedback. We're so pleased you enjoyed your training and that Annie's happy, bubbly, and supportive approach made your sessions more enjoyable. We appreciate your recommendation.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Level 3 success

I just passed my Level 3 with Chloe Handley/ Jefferson-Hancock and Nicola Johnson. I am so grateful for the amount of support they offered throughout this course. They believed in me when I struggled, and my success is down to their incredible support and commitment to learners. Thankyou!

26 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Izabel,

Congratulations on passing your Level 3 qualification! That is a wonderful achievement.

We are so proud of you and thrilled that Chloe and Nicola provided such incredible support, belief, and commitment throughout your course. We'll be sure to share your grateful thanks with them.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Apprenticeship

since starting my apprenticeship, the experience has been nothing but positive. i’ve felt genuinely supported, encouraged, and valued every step of the way.

chelsie austin has been an incredible source of guidance and reassurance, always taking the time to support me, understand my needs, and make sure i had everything i needed to succeed. her support has truly made a difference in my journey.

i’m also extremely grateful to nick bellamy, whose patience and encouragement throughout my maths support helped me build confidence and keep going when things felt challenging.

eden as a whole has been amazing. the courses and theme calls are thoughtfully structured, engaging, and easy to understand, which has made learning feel both manageable and enjoyable.

i am so thankful for eden and truly appreciate the care, support, and effort that goes into helping apprentices succeed ❤️

26 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Happiness,

Thank you for your incredibly heartfelt and thoughtful feedback. We are deeply moved to hear about your positive apprenticeship experience.

We are delighted that Chelsie's guidance and reassurance, and Nick's patient maths support, made such a meaningful difference in building your confidence. It is wonderful to know that our structured courses and theme calls have made learning both manageable and enjoyable for you.

Supporting apprentices like you is at the very heart of what we do, and we are so grateful for your kind words. We wish you continued success and happiness in your career.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Level 5 Lead Practitioner

I have just completed my Level 5 Lead Practitioner qualification and had the most supportive tutor Jessica Copland. She was always on hand to answer any questions and the teaching sessions were always informative and I left feeling very confident with any upcoming tasks. I was really nervous about the assessments but Jessica gave up lots of her time to conduct EPA support groups, joining these reassured me I was on the right path whilst gathering thoughts and experiences from other learners.
I was given access to Microsoft Office which really helped me continue my learning at home. Teaching sessions were monthly and were always very positive and worked perfectly around my schedule. I only had to write one essay at the beginning and my case study at the end, the rest of the time I wrote notes and paragraphs on what I’d learnt which suited my learning style.

15 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Hayley,

Congratulations on completing your Level 5 Lead Practitioner qualification - what a fantastic achievement!

We are so pleased that Jessica’s consistent support, informative teaching sessions, and dedicated EPA groups helped build your confidence and guide you through the assessments. It’s also wonderful to hear that the flexible structure of the course, including access to resources and varied assessment styles, worked so well for your learning.

We wish you every success as you apply your new skills and knowledge in your role.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Fantastic Education Provider

We have been established for 35 years and in that time have used various training providers. I can honestly say that Eden are hands down the best we have ever used, from the enquiries and onboarding with Tom, to the delivery of training and mentoring of Apprentices by Lucy & Katie and general support from Kerry in the EPA team. The whole team show, patience, enthusiasm and knowledge, our apprentices really thrive.

23 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Zoe,

Thank you for your incredibly meaningful feedback. To be recognised as the best training provider you’ve used in 35 years is a tremendous compliment.

We are proud that Tom, Lucy, Katie, Kerry, and the whole team have shown the patience, enthusiasm, and knowledge that help your apprentices thrive. It’s a pleasure to support your setting, and we look forward to continuing our partnership.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

My best experience with Carly.

I have had the best experience with Eden and my tutor Carly. I honestly think Carly is the best tutor ever. She has helped me so much throughout my whole course. She’s always been helping and supporting me. She explains everything really well. She is very quick to reply to my emails whenever I needed help and she has pushed me to do well. I love Carly and I think she’s great.

23 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Ria,

Thank you for your heartfelt feedback. We're thrilled that Carly's supportive guidance, clear explanations, and quick responses made such a positive impact on your learning experience. We'll be sure to pass on your high praise to her—she’ll be delighted to hear it.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

I worked with Ellie green

I worked with Ellie green, she was really helpful, always easy to get in contact with & very supportive l found the lessons easy to navigate and learnt lots. Thanks again!

21 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Georgia,

Thank you for your positive review. We're pleased Ellie was so helpful, easy to contact, and supportive, and that you found the lessons easy to navigate and informative. We'll be sure to share your kind words with her.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

i completed my level 2 with annie…

i completed my level 2 with annie downing and now i’m finishing my level 3 with her and she’s been amazing and helped me so much and always praised me for my work. she’s also gave me lots of advice on how i can my my work better. and the learning sessions with eden training have been so helpful and i have gained lots of knowledge from them. :)

19 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Muneebah,

Thank you for your wonderful feedback. We are delighted to hear that Annie's guidance and encouragement have been so valuable throughout both your Level 2 and Level 3 journeys, and that you have gained so much from the learning sessions. It’s fantastic to see you progressing so well.

Congratulations on nearing the completion of your Level 3, and we wish you the very best as you finish your qualification.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Fantastic experience with Eden Training Solutions

Eden Training Solutions were incredibly supportive, especially during a difficult time for me. I was feeling nervous and anxious, but Sarah Jones was always there to calm me, reassure me, and remind me that I was capable. She consistently believed in me, even when I doubted myself, and her encouragement made such a difference to my confidence. I’ve learnt so much throughout the course and now feel confident in my job role because of her guidance and support. Sarah Jones is an absolute credit to Eden Training Solutions, and I’ll always be grateful for everything she did for me.

16 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Abby,

Thank you for sharing such a personal and meaningful reflection on your journey.

We are deeply moved to hear how Sarah’s constant reassurance and belief in you provided such vital support during a difficult time. It is incredibly rewarding to know that her encouragement not only helped you complete the course but also built the confidence you now have in your job role.

Sarah is indeed a credit to our team, and we will be sure to pass on your kind and grateful words to her.

Wishing you continued confidence and success in your career.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

My skill coach was Annie Downing and to…

My name is Leea Lynch,

My skill coach was Annie Downing and to say the least she has supported me massively. I struggled with the way I learnt and Annie tried different techniques to help support me and understand me as a person and the way I learn. I am now at the very end of my level 3 which is a massive achievement and I couldn’t have done it without the support from Annie.

Highly recommend!

16 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Leea,

Congratulations on reaching the very end of your Level 3 qualification - what a fantastic achievement!

We are so proud of your progress and delighted to hear that Annie’s adaptable and personalised support made such a significant difference. It’s wonderful that she took the time to understand how you learn best and used different techniques to help you succeed.

Thank you for your heartfelt recommendation, and we wish you every success as you complete your final steps.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Eden Training Solutions while completing my Level 5 Early Years Lead Practitioner qualification, which I successfully passed. My tutor, Jessica Copland, was amazing throughout the course. She was always supportive, responsive, and approachable, even taking the time to reply to emails on her days off. Jessica provided valuable guidance, encouraged me to believe in my abilities, and offered clear advice on my future aspirations and next steps in education. I’m very grateful for her support and would highly recommend Eden Training Solutions to anyone considering this qualification.

14 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Hafsah,

Congratulations on successfully passing your Level 5 qualification! That is a fantastic achievement. We are so proud of you and thrilled that Jessica's supportive, responsive, and encouraging guidance played such a key role in your journey.

Thank you for your high recommendation, and we wish you every success as you pursue your future aspirations in education.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

My apprenticeship

Annie downing really helps and supported me with my work , she helped me with my confidence and was there for when I needed some help. The teacher session really help me and support for my work.

14 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Caitlin,

Thank you for your feedback. We're glad Annie provided such supportive help with your work and confidence, and that you found the teacher sessions beneficial.

Best regards,
Eden Training Solutions

Rated 4 out of 5 stars

Eden has everyone’s best interest at heart!

What a great apprenticeship with all the help and support of my skills coach Hannah Phillips. They always keep you informed and on top of everything.
All the teachers who provide you with interactive and informative lessons are always prompt, understanding and professional as well as making the lessons fun and enjoyable for everyone.
One thing I would change is stricter rules where applicable when it comes to the teams lessons as there are a lot of students who frequently use excuses not to turn their cameras on which slows down the beginning of the lesson. I loved my apprenticeship and the growth and pride it gave me from beginning to completion.

4 September 2025
Unprompted review
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Reply from Eden Training Solutions

Dear Jessica,

Thank you for your detailed and thoughtful feedback. We're thrilled that Hannah's support and our teachers' interactive lessons made your apprenticeship such a positive and rewarding experience.

We also sincerely appreciate your constructive suggestion regarding participation in Teams lessons. Learner feedback like yours is invaluable as we work to improve the experience for everyone. Please been assured that your feedback has been passed back to the teaching team.

Congratulations on completing your apprenticeship and the personal growth you've achieved.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Positive experience

Annie Downing has been my tutor for the past year and has really helped me to improve my confidence with our 1:1 sessions and guidance. I was very nervous and hated the start of the apprenticeship and now I look forward to doing my sessions and I am excited to complete my EPA. The knowledge I have gained from the apprenticeship helps me everyday in my working life and I can't thank them enough!

12 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Taila,

Thank you for your heartfelt feedback. It's wonderful to hear how Annie's guidance and your 1:1 sessions transformed your confidence, turning initial nervousness into excitement for your EPA. We're especially pleased that the knowledge you've gained is proving so valuable in your daily work.

Best wishes for your final assessment.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Had a really positive experience with…

Had a really positive experience with Eden training. Helen has been really helpful from start to finish. Anything i asked Helen went above and beyond to help. Would highly recommend.

9 January 2026
Unprompted review
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Reply from Eden Training Solutions

Response to Nicola:
Dear Nicola,

Thank you for your kind words. We're pleased Helen provided such helpful and dedicated support throughout your training, and we appreciate your strong recommendation.

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Apprentice

Annie Downing helped me build my confidence loads and prepare me for my final exam.She supported me well and encouraged me to be more confident .

9 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Morgan,

Thank you for sharing your positive experience. We're delighted to hear Annie helped build your confidence and prepared you so well for your final exam. Congratulations on your achievement!

Best regards,
Eden Training Solutions

Rated 5 out of 5 stars

Great experience with Eden

I had an incredible experience with Eden Training, and I must highlight my Skills Coach Carly, she was absolutely amazing! Carly went above and beyond to support me, always taking the time to explain things clearly, answer my questions, and make sure I felt confident and capable. Her encouragement and patience made even the most challenging topics feel manageable, and her passion for helping students succeed truly shines through. Thanks to her guidance, I’ve developed valuable skills and feel empowered to apply them in real situations. Carly makes learning enjoyable, and I couldn’t recommend her or Eden Training more!

8 January 2026
Unprompted review
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Reply from Eden Training Solutions

Dear Noor,

Thank you for your incredibly thoughtful feedback. We're thrilled that Carly's passion, patience, and clear guidance made such a positive impact on your learning journey. It's wonderful to hear you feel empowered and confident in applying your new skills.

We'll be sure to pass on your high praise to Carly, and we truly appreciate your strong recommendation.

Best regards,
Eden Training Solutions

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