Slider works fantastic, highly recommend! They helped me navigate how to work with FedEx to get customs the paperwork needed to easily import their product. Worth noting they ship from Turkey so it... See more
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Review summary
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I purchased the Flextilt Pro and Flextilt Prime for use with my macro photography. I am impressed with both. With macro photography (of mosses and other things small), you are always challenged wit... See more
I’ve been using Edelkrone gear for just a few months, but it’s already become one of my favorite parts of my workflow. The design is super clever, the build quality feels premium, and everything... See more
Edelkrone produces one of the best motion control systems out there. Their heads work flawlessly, as with the combination of the Jibone, achieving shots hard to duplicate without their system. Machine... See more
Company details
Written by the company
At edelkrone, we take great pride in our reputation as one of the leading manufacturers of content creation solutions based in Ankara, Turkiye. Since our inception in 2008, we have been dedicated to introducing innovative and unique products that make capturing stunning visuals with a camera easier and more efficient. From camera slides and stands to cutting-edge camera motion control systems, we have something for every type of filmmaker and photographer. Our mission is to design and create products that not only enhance the user experience, but are also aesthetically pleasing and user-friendly. We understand the importance of having a user-centered design approach and are constantly working to improve our products to meet the ever-evolving needs of our customers. As the world of video content production continues to evolve at a rapid pace, we at edelkrone remain at the forefront of innovation. Our understanding of the art of storytelling and the changing landscape of video production allows us to stand by our customers, providing them with the tools they need to remain competitive and continue to create captivating and impactful content.
Contact info
Çayyolu Mah. S. Saltoglu Bul. Beysupark AVM. No:209/12 , 06800, Ankara, Turkey
- support@edelkrone.com
- edelkrone.com
4.5
Excellent
327 reviews
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This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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Very quick response and fast delivery
Very quick response and fast delivery
Very professionell
4 August 2025
Excellent Customer service with wide variety of great products
“Less flexible than i expected. Good for heavy camera but with less options to angle for pictures.”
I originally wrote the above review. I stand corrected. The company was super proactive and explained the purpose of each stand. I have since purchased another model that better meets my needs. Thanks to the company for pointing out the differences, and appreciate the prompt and courteous customer service which doesn’t exist in many companies these days.
8 September 2025
Reply from edelkrone
Hello! Thank you for taking the time to share your thoughts. We’d love to understand your experience better and see how we can help. Our CRM team will be reaching out to you shortly regarding your gear. Please know that we’re always here to support you and ensure you get the best out of your setup.
Best regards.
Edelkrone headONE v1 on sale!
I purchased the Edelkrone headONE directly from their website and was pleasantly surprised to find it brand new for less than what used units were going for on eBay. Shipping from Turkey was quick, and the item arrived well ahead of schedule, giving me plenty of time to learn how to use it before my vacation shoots. The build quality is excellent, the setup was straightforward, and it performed flawlessly in the field. Highly recommend both the product and Edelkrone’s service.
6 August 2025
Quick response and very helpful
Quick response and very helpful. Eager to support their gear. Thank you!
4 August 2025
I had a fantastic customer experience
I had a fantastic customer experience. They went above and beyond to help me with every issue. They patiently answered all my questions. I knew their products were great, but I also found the same level of quality in their support.
29 July 2025
Good products.
28 July 2025
Very nice products!
25 July 2025
Overall support is excellent
23 July 2025
Outstanding Customer Support
Outstanding Customer Support. I raised a product query and they got back to me with a full resolution within the hour (unheard of). Product was beautifully designed, packaging is excellent and minimal (low environmental impact). Highly rated.
18 July 2025
Excellent customer support
Excellent customer support. I had to connect with support, because FedEx only delivered 1 of the 4 boxes. Edelkrone was able to track down the remaining boxes and kept me updated.
29 July 2025
High Quality Product
High Quality Product
Quick and easy purchasing experience.
Flextilt stands surpassed expectation on level of quality.
21 July 2025
Item Exactly as Described
Item was exactly as described and arrived in good time. The tripod is not flimsy, is very substantial.
(I kept the packaging because I've not received mail from Kazakhstan before.)
21 July 2025
Very professional
Great company and great products. Excellent support! They replaced the motor (5 years old) of my slider quickly and with great professionalism. Reliable and precise service.”
17 July 2025
The items are built well, but don’t work as advertised
The items are built well, however their advertising isn’t accurate. They won’t hold your phone without being anchored into something stable. They show pictures of your phone at different angles on a desk and when I tried it, it kept falling over. Also I had a hard time getting the phone holder open, sent an email for some help and they never responded.
21 July 2025
Reply from edelkrone
Hi Teresa,
Thank you for sharing your feedback. We’ve checked our system and unfortunately, it seems that your email didn’t reach us. It’s possible that your email didn’t reach us due to a technical issue. However, no worries, our technical support team has already reached out to you today and will be happy to assist you with your PhoneCLIP and your specific use cases.
We’re always here and happy to help whenever you need us.
Best regards.
Sorry i only need to give 3 stars for…
Sorry i only need to give 3 stars for service. Product is good. Shipping is taking so long the product is from Turkey. And be careful you so still need pay for duties when you receive the product. Not the total amount from thier website. I guess it depends from your country.
23 July 2025
Reply from edelkrone
Hi Franco,
Thank you for sharing your feedback. Unfortunately, due to regulations in Canada, all shipments must be sent under the Delivered at Place (DAP) terms. This requirement is beyond our control.
However, please rest assured that we’re here for you every step of the way. If you ever need assistance or have questions, you can always reach us at support@edelkrone.com. Our team will be happy to help.
Best regards.
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