Highest quality Alpaca and Llama wool products out there! These textiles are all "Hand-made" by real artisans from a sustainable community of real people. Purchases from Ecualama help sustain tradi... See more
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Review summary
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Reviews shaping this summary
I have placed multiple orders, and everything I have received has been exquisite. I have added wearable artwork to my wardrobe...each piece one of a kind and timeless, which I will wear for many, many... See more
I received my blanket nicely packaged and secured, and it is lovely. So soft and comforting! The colors were a little darker than what showed online, in particular the blue was not as light which I... See more
The product is a quality product at a fair trade price…comes with some Nice extras in the box and thoughtfully packaged as well as extremely fast shipping despite it being an import that goes through... See more
Company details
About Ecualama
Written by the company
About ECUALAMA
Our story is one of handcrafted tales. We do our best to support local communities of artisans in Ecuador, especially in the world's famous Otavalo city. Our goal in ECUALAMA is to help local artisans to represent hand crafted, fair traded, natural products all over the world. Be a part of the ECUALAMA story.
Contact info
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- info@ecualama.com
- ecualama.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 month
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Arrived quickly
Arrived quickly, very nice to have at a folk music festival as both a blanket on the grass and a cover when things turned cold.
24 June 2025
Love the blankets I purchased!
Love the blankets I purchased!! Easy to order and so many designes and products to choose from (that was actually the hard part; choosing the design and colours I liked best. Delivery quick given where they are shipped from. Highly recommend this product.
25 June 2025
Great quality products at a great price, with extremely fast shipping.
The quality of these products are top notch. The Lama wool ponchos are rugged and will last for several lifetimes, if properly cared for. Their Alpaca ponchos are extremely soft and warm. The prices are very reasonable and the shipping is extremely fast. I've bought several ponchos already and will be buying more in the future. If you are on the fence, you can rest assured that you will get a great product at a great price, with extremely fast shipping. 👍
29 June 2025
Reply from Ecualama
Hi Paul,
Thank you so much for your fantastic review and kind words! We’re thrilled to hear that you are pleased with the quality of our products and the speed of our shipping. It’s wonderful to know that our ponchos have met your expectations and that you appreciate both the lama and alpaca options.
Your satisfaction and continued support mean a lot to us. If you ever need any assistance, have questions, or would like recommendations on other products, please don’t hesitate to reach out.
We look forward to serving you again and hope you enjoy your ponchos for many years to come!
Best wishes,
The Ecualama Team
Reply from Ecualama
Hi David,
Thank you so much for your positive feedback! We’re thrilled to hear that you had such a wonderful experience with us. Your enthusiasm made our day! If you ever need anything or have any questions, feel free to reach out. We look forward to seeing you again soon!
Best regards,
The Ecualama Team
It arrived at a timely hour even the…
It arrived at a timely hour even the day before it was scheduled to be received. Inside the package was a small bag of eucalyptus leaves that complimented the scent of the poncho as well as a complimentary box of Kamm Ginger Lemonade chocolate. The poncho itself is very lightweight, however I recommend removing it when undergoing hot temperatures. It is durable, slightly stretchy, and incredibly comfortable when I am out and about.
26 June 2025
Reply from Ecualama
Hi Vinnie,
Thank you for sharing such a detailed and thoughtful review! We’re glad to hear that your poncho arrived quickly and that you enjoyed the extra touches like the eucalyptus leaves and Kamm Ginger Lemonade chocolate. It’s great to know you find the poncho comfortable and durable.
We truly appreciate your feedback and your recommendation regarding hot temperatures—it helps us and future customers! If you ever have more suggestions, questions, or need assistance, please feel free to reach out.
Wishing you many enjoyable adventures with your poncho!
Best regards,
The Ecualama Team
I reccommend
Poncho arrived quickly, good and thick material. In my first trial the warmth was different from a normal sweater.
26 June 2025
Reply from Ecualama
Thank you so much for your kind feedback, Joonas! We're delighted to hear that your poncho arrived quickly and that you're enjoying its warmth and quality. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!
Reply from Ecualama
Thank you, Troy, for your lovely review! We’re so glad you found the poncho soft and comfortable right from the start. Your satisfaction means a lot to us. If you ever need help or have questions, please let us know!
Greetings
I purchase 3 of your ponchos and I love them all, the quality is excellent. I get so many compliments when I wear them!
22 June 2025
Reply from Ecualama
Hi Raymond,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your ponchos and that their quality has earned you so many compliments. Knowing that our products bring you joy and receive such positive recognition truly means the world to us.
If you ever have any questions, need assistance, or would like recommendations on new additions, please don’t hesitate to reach out. We look forward to serving you again and hope your ponchos continue to keep you warm and stylish for many years to come!
Best wishes,
The Ecualama Team
The new blankets are fabulous!
The new blankets are fabulous!
The colors are amazing.
The shipping is stellar.
I thought I was getting a handmade bracelet with my purchase which was the only disappointment.
22 June 2025
Reply from Ecualama
Hi Kevin,
Thank you so much for your fantastic feedback! We’re delighted to hear that you love the new blankets and are enjoying the vibrant colors and speedy shipping. We truly appreciate your honest comment about the handmade bracelet—your feedback helps us improve our service and product descriptions. If you have any questions or need assistance, feel free to reach out. We hope you continue to enjoy your blanket and look forward to serving you again in the future!
Best regards,
The Ecualama Team
Very high quality and great shipping 🙏
22 June 2025
Reply from Ecualama
Thank you very much for your positive feedback! We’re thrilled to hear you’re happy with the high quality and that your order arrived quickly. We appreciate your kind words and your support for our products!
Love both the quality of the products…
Love both the quality of the products and the quick service.
26 May 2025
Reply from Ecualama
Thank you very much for your kind review, Lianne! We’re delighted you love both the quality of our products and our quick service. We hope to serve you again soon!
Reiliable service and primo products.
21 June 2025
Reply from Ecualama
Hi John,
Thank you for your kind words and for choosing Ecualama! We’re delighted to know you appreciate the reliable service and quality of our products. Your satisfaction is our top priority. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Ecualama Team
Timely shipping.
21 June 2025
Reply from Ecualama
Hi Vincent,
Thank you so much for your feedback! We’re glad to hear that your order arrived on time and that you’re happy with our shipping. If you ever need any assistance or have questions about our products, we’re here to help. We appreciate your support and hope you enjoy your purchase!
Best wishes,
The Ecualama Team
Reply from Ecualama
Thank you, Melissa! We're so glad you are happy with the high quality and fast shipping. If you need anything else, just let us know.
European opinion:
European opinion:
The delivery and tracking were very good and the product came earlier than expected.
The product was a gift for my mom and she was very happy about it,its very warm and soft we'll clearly get more stuff in the near future for the winter
Yak and alpaca/llama products are on top,and these are well made
They even sent s gift,a small chocolate with 0 sugar(it had no sugar replacements either) i will get more in the winter.
Overall 10/10 experience
27 May 2025
Reply from Ecualama
Thank you so much, Sabin, for your detailed feedback and for sharing your experience! We’re thrilled your mom enjoyed the gift and that our products and the little extras made a positive impression. We look forward to serving you again this winter.
Highest quality Alpaca and Llama wool…
Highest quality Alpaca and Llama wool products out there! These textiles are all "Hand-made" by real artisans from a sustainable community of real people. Purchases from Ecualama help sustain traditional Craftsmanship.
Support Local Craftspeople with your dollars!
Enjoy the warmth!
Dr. M.A. Marks
26 May 2025
Reply from Ecualama
Thank you, Mark, for your wonderful words and for supporting our artisans and sustainable craftsmanship! It means a lot to us. We hope you keep enjoying the warmth and quality of our textiles.
Very fast shipping.
24 May 2025
Reply from Ecualama
Thanks for your review, Benjamin! We’re pleased to know your order arrived quickly. Enjoy your purchase!
Reply from Ecualama
Thank you, Zion, for your kind feedback! We’re happy the product’s warmth and quality met your expectations.
Authenticity
Efficient, caring,honest and culturally sustaining.
I often go to South America fly fishing and love the culture.
26 May 2025
Reply from Ecualama
Thank you, Joseph! We appreciate your recognition of our efforts and your passion for South American culture. We're honoured to serve customers like you.
Reply from Ecualama
Thanks a lot, Michael! We’re glad the order process and product quality met your needs. Your satisfaction is important to us.
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