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eCosmetics.com Reviews 7,088

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products available, often at competitive prices that are better than other retailers. Many people highlight the ease of navigating the website, making it simple to find desired items and complete orders quickly. The delivery service is consistently noted for its speed and careful packaging, with many orders arriving ahead of schedule and in perfect condition. However, some customers also noted issues with order fulfillment, including cancellations or receiving incorrect products. A few reviewers expressed dissatisfaction with slow shipping times and a lack of timely tracking updates. There were also occasional concerns about product authenticity and the quality of some items received.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the wide selection, good prices, and the... See more

Price

Users describe positive interactions with price, frequently highlighting great prices, especially during... See more

Order

Customers consistently note positive experiences with order placement, finding it easy and quick. Many... See more

Website

Reviewers mention positive feedback about the website. Customers frequently praise its ease of navigation,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from eCosmetics and I'm very happy with my experience! Received a 25% discount for my first purchase when I ordered a 100ml bottle of Creed Royal Oud . It is a newer bottle with an F... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Ecosmetics! They offered the best price I could find for the Neova Hair Strengthening System, which was already a huge win. On top of that, my order shipped quickl... See more

Company replied

Rated 5 out of 5 stars

I like that ecosmetics carries Dolce Vita by Christian Dior. It’s my favorite and hard to find a distributor. Thanks for providing it. It is always easy to find on your website. Thank you

Company replied

Rated 5 out of 5 stars

My experience was great because the online website is simple and I appreciate that. Earlier that same morning I had tried several other websites,which didn't help me at all. Either the prices were out... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

Looking for eCosmetics Reviews - Is eCosmetics.com legit? Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market. Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

Why Choose eCosmetics.com?

Written by the company

The Biggest Names in Beauty
Get the same exact beauty brands you love delivered right to your door.
Fast, Free Delivery & Returns
Orders over $49 get fast, free shipping and returns are always free of charge.
100% Satisfaction Guaranteed
You will love everything about your order, or we will make it right for you - 100% Satisfaction Guaranteed.

Contact info

Promotion box for eCosmetics.com

Extra 15% Off w/code SAVE15

Save even more on your favorites and the biggest names in beauty!

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Rated 5 out of 5 stars

Amazing

The pricing is amazing and the shipping is very fast defiantly recommend

18 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for the amazing review! We’re thrilled to hear you’re enjoying our pricing and fast shipping. Your recommendation truly means the world to us, and we appreciate your support!

Rated 5 out of 5 stars

It’s great for my hair

It’s great for me and my hair so shiny

18 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your 5-star review! We’re happy to hear you’re satisfied with your purchase. We appreciate your support and look forward to future orders!

Rated 5 out of 5 stars

My Go-to for Luxury items

Love eCosmetics! I buy all my Oribe products here. I love that they have sales all the time so if you want to try something new without breaking the bank, this is your spot.

17 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your kind words and continued support! We’re thrilled to hear you love shopping with us and enjoy our product selection. It means a lot to know you’re taking advantage of our promotions to try new products. We’re always happy to help you discover something you’ll love. We truly appreciate you choosing to shop with us!

Rated 5 out of 5 stars

Several other suppliers of this great…

Several other suppliers of this great product (iS Hydracool) were out of stock. I received my order from eCosmetics and it came in a short delivery schedule. I will order more product from this company.

15 April 2026
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Reply from eCosmetics.com

We appreciate your kind words and are thrilled to hear about your positive experience. We are glad everything went smoothly with your order and that you are satisfied with the service. We look forward to serving you again.

Rated 5 out of 5 stars

I've use this produce before and I…

I've use this produce before and I loved it. It made my skin so soft. My daughter started me with this as a gift. It's taking me a long time to reorder because of sering the price.
Being retired makes things a little harder. But I'll try to keep up with your produce.

18 April 2026
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Reply from eCosmetics.com

Thank you so much for the 5-star review! We’re so glad to hear you're loving your purchase. We understand that pricing is an important factor, and we appreciate your continued support. We always have special promotions running, so be sure to keep an eye on your inbox for our latest inside scoop on deals and coupons. We look forward to your orders in the future!

Rated 5 out of 5 stars

Great product

Great product, great price & fast delivery.

17 April 2026
Unprompted review
eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your 5-star review! We’re so glad to hear you enjoyed our product selection, pricing, and delivery. Your satisfaction is our top priority, and we truly appreciate your support!

Rated 5 out of 5 stars

Great price and prompt shipping

Great price and prompt shipping. Arrived well packaged and exactly as described.
Been trying to order other products but either out of stock or discount codes do not work.

10 April 2026
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Reply from eCosmetics.com

Thank you for your 5-star review! We’re pleased to know your order arrived promptly and met your expectations.

We understand the frustration with out-of-stock items. If there is something you are waiting for, you can sign up for restock alerts directly on the product page, or we’d be happy to add you to our notification list.

Regarding discount codes, some items may be excluded from promotions, as noted in the disclaimer at the bottom of our emails. We truly appreciate your support and hope you find everything you’re looking for soon!

Rated 5 out of 5 stars

Quick and helpful

I chatted with a representative. Quick and helpful

17 April 2026
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Reply from eCosmetics.com

Thank you for your 5-star review and feedback! We're delighted to hear that you had a quick and helpful experience with our team. Providing efficient and friendly support is always our goal, and your feedback truly means a lot to us. We look forward to your future purchases with us!

Rated 5 out of 5 stars

Shopping here is a no brainer.

Easy to use, great prices, fast free shipping! No brainer!

17 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

great price and quality

great price, fast shipping, great quality

13 April 2026
Unprompted review
eCosmetics.com logo

Reply from eCosmetics.com

Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.

Rated 1 out of 5 stars

After 10 days still waiting on my order…

After 10 days still waiting on my order they need to figure out their shipping. It's ridiculous 2026 it's this slow pony Express was faster. I will not buy from this company again I thought I would give them a try guess I will just stick with Amazon and Walmart

17 April 2026
Unprompted review
eCosmetics.com logo

Reply from eCosmetics.com

Thank you for your feedback. Our standard shipping timeframe is an estimated 2-8 business days, not including weekends. Today would mark the 5th business day since your order was placed, and according to your tracking information, your order is expected to be delivered April 23rd. One of our representatives has reached out to you to provide further details. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday. Please contact us with questions or concerns so we can quickly assist you.

Rated 5 out of 5 stars

a friendly links to do your shopping

a friendly links to do your shopping , thank you

17 April 2026
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Reply from eCosmetics.com

We truly appreciate your 5-star review! Thank you so much for your support! We hope you love your order, and we can’t wait to welcome you back for your next purchase!

Rated 5 out of 5 stars

Awesome place

Never had any problems have 100% authentic fragrances would recommend them to anyone shipping is great

20 September 2025
eCosmetics.com logo

Reply from eCosmetics.com

We're happy to hear that you've had a positive experience. Thank you for recommending us! We look forward to your future orders.

Rated 5 out of 5 stars

Lou lou

Ease of ordering. Speed and accuracy

16 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your kind review! We’re happy to hear that you had a smooth experience and that your order arrived quickly. We truly appreciate your support and look forward to your future orders.

Rated 1 out of 5 stars

wrong product

They sent me the wrong product and would not just ship the correct items to me that i ordered and I needed it urgently. I have to wait 2 week to receive wrong product then place Order again, which could be wrong product again. Make absolutely no sense. Very dissatisfied!!

15 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you for your feedback, and we’re sorry to hear about your experience. After reviewing your order, we can confirm that it shipped on April 15, the same day the order was placed, and it was fulfilled exactly as selected at checkout. The item ordered was HC04, which differs from the items you intended to purchase. We understand that mistakes can happen during ordering, and we want to help make this right for you. Even in cases where the incorrect item was selected, we’re still happy to support you under our 100% satisfaction guarantee. You are welcome to return the items for a refund or store credit, and our team will be glad to assist you with the return process. Our customer care team has already reached out to you to provide further assistance regarding this matter. We are also available via email, live chat, or by phone Monday–Friday: 8 AM–9 PM EST and Saturday–Sunday: 9 AM–7 PM EST.

Rated 5 out of 5 stars

Huge product choices with quick checkout time.

The range of products is unbelievably wide. The Website is easy to navigate making finding products fast & simple. Checkout is not complicated. I was able to complete my order in a very short time compared with other companies.

7 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your kind review! We are happy to hear that you enjoyed the wide selection of products and found our website easy to navigate. We truly appreciate your support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy ordering

Easy ordering. A coupon and very fast shipping

16 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.

Rated 5 out of 5 stars

It was easy and quick

It was easy and quick

15 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

Thank you for the 5 stars! We are so happy to hear about your positive feedback. We look forward to your next order.

Rated 5 out of 5 stars

Website is well-organized

Website is well-organized, with useful product categories. Pricing is competitive.

15 April 2026
eCosmetics.com logo

Reply from eCosmetics.com

We truly appreciate your 5-star review! We’re glad you found our website easy to navigate and our pricing competitive. Providing an excellent experience is our top priority, and we can’t wait to welcome you back for your next purchase!

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