Would rate 0 stars if I could, still yet to receive what I ordered 7 months later. Only bought from this website as it said guaranteed before Halloween delivery and won’t get my costume before Hallowe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just took my money as well and did not ship anything. After paying £26 for shipping and the website saying guaranteed delivery for Halloween they wrote me the following: Dear customer, Thank y... See more
I paid 20 dollars for fast shipping because I needed my cosplay for Halloween and it isnt set to arrive until 3 weeks after what it was first said to at checkout. When I paid for shipping it said it w... See more
No shipping date. Supplied "package tracking" it was a stock graphic of the package being "shipped" 7 weeks before I placed the order. After emailing the support line, I received a "be patient" email.... See more
1.5
Bad
28 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
SCAM WEBSITE
No shipping date. Supplied "package tracking" it was a stock graphic of the package being "shipped" 7 weeks before I placed the order. After emailing the support line, I received a "be patient" email. I will be filing a complaint with my credit card company. Please, do NOT use this site.
22 October 2025
Unprompted review
Absolutely terrible
Absolutely terrible. Do not order from them. It has been a month and half and still no delivery. Keep being fobbed off. Yodel say contact seller and they say wait for a response from them. I keep asking for a refund which again I am being fobbed off. Avoid
16 September 2025
Unprompted review
Appauling
Appauling, ordered Wonder Woman costume, it's a very poor costume, it is too big in the body, and the head band is for a doll not an adult human,
Requested a refund.. no chance - see below after trying again..
Dear customer,,
Thanks for the message,and we're sorry about the inconvenience.
If you want to return it to us, it will waste you too much time and money. After applying to our supervisor again, If you keep the product,we will offer you a maximum 10% refund of the item cost as our compensation.
If you insist on returning it. Please follow the following return policy.
we accept returns, we will not be responsible for the returned freight and Customs tariff. And after receiving the returned package, we only refund the product's price, the original freight not included.
Please send us some pics about the parcel you return and the tracking number.
Here's some notification about returning:
Packing:
To be eligible for a return, your item must be unused,unworn,unwashed,and in the same condition that you received it. It must also be in the original product packaging.
Refunds：
Once your return is received and inspected, we will refund you the payment of this product.
Return Address:
Rm 1003 Building 1 No. 947 Qiaoxing Avenue,Shiqiao Town, Panyu District
Guangzhou,Guangdong,511442,China
If you have any further questions, pls contact us.
Best Regards :)
7 August 2025
Unprompted review
Slow shipping, Returns at your expense
Be aware that this ships from China and takes much longer than they suggest 5-10 days. Returns are at your expense. Not at all worth it.
15 July 2025
Unprompted review
Avoid this Company
Avoid this Company! As other have said they advertise false lead times and a lot hidden in the small print. Paid for express delivery which is meant to be 3 days...it's looking like it will now be 3 weeks. I asked for a refund and they've said they'll only give 50% due to order to being made.
Absolutely horrible customer service!
28 May 2025
Unprompted review
Avoid they do not respond, shipping takes forever not a UK company as states
I ordered a costume it states UK so you expect it to come from UK I paid 7.99 for fast delivery it took nearly 2 weeks to arrive I then emailed many times for a returns slip as it arrived to late, I have never heard back from them company is a scam
27 April 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.