EcoOnline.com.au Reviews 67

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Product arrived with all required parts to install. Controller works well and allows me to adjust parameters to better suit my local requirements. I prefer to let the solar pump start later in the m... See more

Rated 5 out of 5 stars

Best addition to our pool. We live an hour south of Perth and have an in ground concrete pool and have never even considered swimming in September before but with the recently installed panels the kid... See more

Rated 5 out of 5 stars

We purchased a Dontek Aquasun 3 from EcoOnline just over twelve months ago and we're extremely happy with it, especially the price. We searched the same product from other sources and EcoOnline were... See more

Rated 4 out of 5 stars

Very high quality plastic. The strainer material slightly frayed beyond the stitching. Will work nicely, preventing debris entering the solar tubing. I will be installing the filtration unit this summ... See more

Company details

  1. Day Spa
  2. Furniture Store

Information provided by various external sources

EcoOnline specializes in supplying efficient Premium Quality DIY Solar Pool Heater kits Sold direct to DIY handmen with comprehensive manuals and unlimited Expert support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best addition to our pool

Best addition to our pool. We live an hour south of Perth and have an in ground concrete pool and have never even considered swimming in September before but with the recently installed panels the kids are in the pool at 9am. The DIY install was a breeze. I can't wait to see when we stop swimming at the other end of summer, great investment easy to follow instructions and the best support from Greg he was answering questions at all hours. There should be a 5 plus star rating...

13 October 2019
Unprompted review
Rated 5 out of 5 stars

Best bang for buck, quality solar heating.

I’ve had my OKU pool heating system for 2 seasons now and the “bang for buck” with this system is incredible.
I’m a fairly handy person & installed the whole system myself over a weekend - I did call the Eco team to query a few installation details, to which they were very helpful.
The quality of everything in the kit is outstanding.
I’d researched the hell out of al available solar heating systems & IMHO the kits that Eco Online supply would have to be the best on the market.

10 May 2019
Unprompted review
Rated 5 out of 5 stars

Very happy with service/delivery and…

Very happy with service/delivery and product. The only concern that i can say that we experienced was the we probably could have had a little more information/support on the installation side of things and also a follow up call to make sure the product was working at its full capacity.

Highly recommend this company as a whole to anyone

9 May 2019
Unprompted review
Rated 5 out of 5 stars

Solar Pool Heating

What a great, quality product, easy to install excellent value. Came with everything you could possible need to complete the installation. This system is super efficient and is not unsightly on the roof at all, can't speck highly enough of the product or the company and the service they supply.

7 May 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, easy communication with Greg if I had any questions. System works so well that I had to throttle back on the inlet to the spa as it was getting to hot. It heats my 5,600 litre swim spa up in two days from 22/24 to 36 degrees and saves heaps of money on electricity. Easy to install for a home handy man.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

Greg.

Greg.. you are a legend, especially with all your very concise advice. Everything you've recommended worked perfectly. You won't remember me, but I really appreciate all your help with supplying my complete pool solar heating and cleaner.

Couldn't be better. Credit where credit is due.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

Great Product

Great Product. Been using for 2 seasons now and it keeps our pool at 28 Degrees with no problems.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

Enquired with no knowledge and received…

Enquired with no knowledge and received excellent advise and help with the correct system to use and all questions re installation answered.
Extremely happy with the set up I received and customer service was 5 star!
My pool is now used 3 months more than before a year and heating temperature is very consistent.
Highly recommended.

5 May 2019
Unprompted review
Rated 5 out of 5 stars

Solar system for my spa

I purchased a solar system for my spa. During the summer it has worked very well keeping my spa hot. Hopefully it also works as well during the winter months

11 April 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, product was easy to use and install
Very good quality product at a good price.
Super fast delivery with no problems.
All the info we needed was supplied and if there was a problem the support was immediate.

3 April 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look