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Company details

  1. Boiler and Heating Service

Written by the company

ECOLEC - Electric heating that doesn't cost the earth™ With nearly 100,000 heaters sold since our inception, We have become a company that supplies bespoke designs for architects along with a standard range of space saving radiant convector and splash-...


Contact info

3.6

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

First class care and product knowledge.

First class care and product knowledge.

The team couldn't have been more supportive and helpful. They know their products well and advice given was first rate. The radiators work seamlessly and the wireless option is top rate. I need to buy more to replace my outdated living room ones later in the year. I shall return here to purchase!

They also supplied a piece that I lost free of charge which went above and beyond the usual customer care.

Thank you so much

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Really awful hostile custom care and after sales

Confusion here as there are 2 Ecolec companies the 1 is an Electrical installation company which is probably o.k and worth the good reviews
The website link is a run down Electric "Eco" radiator company advertising via a professional looking website
Its actually in Wolverhampton operating from a small derelict building selling unreliable unsafe poor quality radiators advertised as "eco" friendly but are overpriced poorly finished flimsy junk with no after sales support
Really awful & hostile after sales care we have now ripped them all out for safety sake replaced at our own cost from a genuine company and took it on the chin
Dont belive 5 star reviews here visit the place or at least look the company up on google maps before parting with money wish we had

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Amazing electricians, 2nd time using them for house refurbishment work. Wouldn’t use anyone else. Professional polite and skilled. Delighted with all the work included!

4 November 2023
Unprompted review
Rated 5 out of 5 stars

First class technical advice.

First class technical advice.
Complete, immediate understanding of my request.
Immediate response with a quote plus intuitive purchase process.
If only all online business was as good as this one.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Radiator panel repair

Ecolec recently carried a highly efficient and effective radiator panel repair of part of our system at our holiday property. The item was collected from our apartment near Swansea by a specialist courier, experts in transporting fragile items. Upon its return, the panel was easy for me to reinstall and proved to be fully operational instantly. Ecolec kept us informed during the repair process and were flexible in terms of delivery dates. I have no hesitation in recommending Ecolec as a company that provides sophisticated heating systems, backed up by excellent service if a repair is necessary.

14 September 2021

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