While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Solar Energy Equipment Supplier

Written by the company

South west leading supplier of air source heat pumps and Solar PV systems


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company!

I contacted them to come out and set up the system, arranged an appointment with their director who did not turn up, twice! asked for them to send a email for a battery, they said he would do it when he returned, we never received it. The person on the phone is apologetic but the directors seem to be missing. We had another company come out and they had wired the unit incorrectly and not put a cable from the unit to the electric box to read what the battery is doing.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and reliable

Great communication and punctuality throughout the experience! Neat and tidy job done to a very high standard. I would highly recommend this company as they were trustworthy and reliable throughout the whole project..

12 February 2024
Unprompted review
Rated 1 out of 5 stars

I'd avoid these people at all costs

I'd avoid these people at all costs. Zero reviews on Trustpilot before this one, yet they claim 5 stars on their website. Sums up a selective approach to the facts, poor aftercare, and longer than agreed leadtimes.

4 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look