Exceptional Customer service from the sales manager Danny. He talked me through everything with humour and patience and really put my mind at rest. Very welcoming and trustworthy.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We first class treatment
We arrived a little like a whirlwind. Looking at a car, but we found another which was much more pleasing to the Eye. The team at eclipse were very helpful and Tom guided us through process with great ease and professionalism. The whole team made us feel very welcome and by the end it was like saying goodbye to old friends. I would use company again, and have already recommended them to friends. We are both very pleased with our new perches.
Checked out there cars on line
Checked out there cars on line, wanted something automatic and more modern than my X Trail, found a Range Rover that fit my budget and requirements.
Went up there just idly strolling round, a guy said hi, I asked him where it was, only just come in, I went up the road for lunch, he got the car there for me to have look at, I liked it, he offered a trade in, deal done, not at any point was there any pressure, we agreed a change over day, he advised me getting mine in before the month ended to get my tax refund, which he did, got the new taxed on first of month, again he did it for me, absolutely brilliant place.
Purchase my car
Purchase my car
I was very happy from start to finish with my experience of purchasing a car from Eclipse. Tom was very welcoming and helpful , the whole process was made simple and easy. Tom kept me informed throughout, so I was satisfied with the service I received.
Friendly no pressure atmosphere with…
Friendly no pressure atmosphere with great sales people who were knowledgeable and helpful. A pleasure to buy from.
Very professional and extremely…
Very professional and extremely helpful. Explained everything was explained and there was no rush or pressure to buy. Would definitely recommend them.
The whole team were very helpful
The whole team were very helpful, dealing with Ryan initially, then Becca to go through the finer details and finally Tom who made the collection and handover very smooth indeed.
A quality out indeed
Amazing service from start to finish
Amazing service from start to finish, Rebecca has been amazing very friendly and professional. 5 star service!
Great experience
Great experience, lovely Becks was our sales person, very helpful. Swift, easy purchase with everything ready for us on collection- would definitely return and recommend
very welcoming and lovely person helped…
very welcoming and lovely person helped a lot
Bex was very helpful and friendly
The sales staff were helpful
The sales staff were friendly, knowledgeable and helpful. The transaction was smooth, and they did what they said they were going to do - and when they said they would do it.
Amazing dealership everything was easy…
Amazing dealership everything was easy and smooth Rebecca thanks to her was nice talking and loved it excited by new car woaa
Smooth process and really friendly
Smooth process and really friendly
Would recommend
Excellent communication from start to…
Excellent communication from start to finish. Lovely lady rebbeca
Very friendly staff
Very friendly staff! And very helpful with all my questions
Very easy and polite staff
Very easy and polite staff, top staff and a good choice of cars
Very happy experience with eclipse…
Very happy experience with eclipse cars especially Bex who went above and beyond would definitely recommend to anyone purchasing there next vehicle
We had a great experience at Eclipse…
We had a great experience at Eclipse Car Sales from the moment we arrived to browse to the day we picked up our new car. The whole team were extremely friendly, welcoming, and made the entire process feel relaxed and straightforward.
We were looked after by the lovely Bex, whose communication was excellent throughout. She was honest, approachable, and clearly knowledgeable about all our options. We really appreciated that there was no pressure at any point, instead, she offered helpful advice, arranged test drives, and made sure we had all the information we needed to make the right choice for us.
We would definitely return to Eclipse Car Sales again in the future. Thank you very much!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








