Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... See more
Company replied
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Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... See more
Company replied
Ordered 5 items and only received 4. Zero communication from the store. No confirmation of order when you buy something, no dispatch notification, and most importantly no reply when I tried to messag... See more
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... See more
Company replied
Company details
Written by the company
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Contact info
Unit 6 Harris Street, m8 8eg, Manchester, United Kingdom
- info@ecigstoreuk.com
- ecigstoreuk.com
3.4
Average
204 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MCR Vapes Limited
Hi Mohammed,
Thanks for the awesome feedback! We're happy you had a fantastic time with us!
Kind Regards
Reply from MCR Vapes Limited
Hi Anthony,
Thanks for the awesome feedback! We're happy you had a fantastic time with us!
Kind Regards
I was very happy with my order of the…
I was very happy with my order of the vape drag 3 it was straight forward I will definitely recommend to a friend or member of the family.
3 July 2021
Reply from MCR Vapes Limited
Hi Samantha,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards
Brilliant value for money
Brilliant value for money ,fast delivery my order of flavours was mixed up , I did email them with fast response asking if I was happy to keep the flavour or offering to change them. We are happy to keep them , and they said thank you for feedback and would pass on to the packaging department.
1 July 2021
Reply from MCR Vapes Limited
Thanks for the awesome feedback! I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know.
Kind Regards
Excellent service fast delivery
Excellent service fast delivery and also was happy that they let me know the liquid i order wasnt in but was happy to send me a different one. Very professional will be ordering again
24 June 2021
Reply from MCR Vapes Limited
Hi Daniel,
Thanks for the awesome feedback! We're happy that you're happy, and we're looking forward to your next visit.
Kind Regards
Reply from MCR Vapes Limited
Hi,
Thanks for the awesome feedback! We're happy you had a fantastic time with us!
Kind Regards
Very fast delivery
18 June 2021
Reply from MCR Vapes Limited
Hi,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback.
Kind Regards
Best prices I’ve found
Best prices I’ve found. Always delivered a lot quicker than stated! Deffo my new go to.
15 June 2021
Reply from MCR Vapes Limited
Hi Sarah,
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Kind Regards
Reply from MCR Vapes Limited
Hi Cassie,
Thanks for the awesome feedback! We're happy that you're happy, and we're looking forward to your next visit.
Kind Regards
This was my 2nd order
This was my 2nd order. Very efficient and delivered quickly. Faultless, thank you.
6 June 2021
Reply from MCR Vapes Limited
Hi Diane,
Thank you for the kind words. We’d love to continue providing great service to awesome customers like you. Thanks again!
Kind Regards
I bought a GS EGO 2 2200mAH battery…
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly replaced with no issues, thanks MCR vapes would recommend 👍🏻👍🏻👍🏻
5 June 2021
Reply from MCR Vapes Limited
Thank you for your feedback, Craig.
I'm sorry to hear you had an issue with your item, I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.
Please let us know if we could assist you in the future.
Kind Regards
Your company is great very quick…
Your company is great very quick delivery no hassle thankyou
18 May 2021
Reply from MCR Vapes Limited
Thank you for your kind review and words.
5 star very good job
5 star very good job. Hi give mee back all good liquid..THANKS VERY MUCH..VERY GOOD STAAF..HE SOLVE MY PROBLEM THANKS SORV.I DEFFINETLY BUY AGAIN AND OFFER MY ALL FRIENDS OK THANKS..VERY MUCH SUNNY SINGH ..
7 May 2021
Reply from MCR Vapes Limited
Thank you for your kind review and words.
Great value and service
Some of the best prices around. The free shipping is surprisingly fast too. I've made several orders over the past few months and they have always exceeded my expectation, I would recommend this shop.
27 April 2021
Reply from MCR Vapes Limited
Thank you for kind review and words.
Can't knock the service
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is strange to me. Why even bother giving the points to loyal customers if you're just going to take them away soon after.
25 February 2021
Reply from MCR Vapes Limited
Thank you for your kind review. Please contact us at info@ecigstoreuk.com for further assistance.
Another hassle free transaction
Another hassle free transaction, use them all the time now, so much cheaper than the local vape stores, so much more choice and super fast service
18 February 2021
Reply from MCR Vapes Limited
Thank you for your kind review and words.
Great service.Five stars all around
8 February 2021
Reply from MCR Vapes Limited
Thank for your kind review.
Easy ordering and fast delivery
5 February 2021
Reply from MCR Vapes Limited
Thank you for your kind review.
Top marks!
Excellent value for money, and great delivery time.
Will be ordering again, thank you
3 February 2021
Reply from MCR Vapes Limited
Thank you for your kind review and words.
Reply from MCR Vapes Limited
Thank you for your kind review.
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