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EBP Money Reviews 371

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and easy application process, highlighting its simplicity and efficiency. Many people appreciate the fast response times and the rapid disbursement of funds, often within the same day, which significantly alleviates stress. The service is consistently described as excellent, with reviewers noting the clear communication and professional approach of the staff. However, some customers were dissatisfied with the approval criteria, mentioning that the company may reject applications quickly if there's any negative credit history or if specific financial conditions are not met. A few other people also felt that the company might direct them to other providers for certain loan types, which they found unhelpful.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, transparency, and quick... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as quick, easy,... See more

Response time

Users describe positive interactions with response times, frequently highlighting the speed and efficiency of... See more

Payment

Reviewers mention positive feedback about payment, highlighting the easy and straightforward application... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more

Rated 5 out of 5 stars

Loved that the application was solely online. If they required more information, they simply emailed me which works for my work schedule. The loan provided was fair and just and the repayments are rea... See more

Company details

  1. #21 of 30 best companies in Non-Bank Financial Service
  2. #16 of 19 best companies in Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

371 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service and outcome

Excellent service they kept me in the loop with every process. Highly recommend them.

5 March 2024
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Reply from EBP Money

Hi Joanne,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easy to deal with and very quick turn…

Easy to deal with and very quick turn around thank you

5 March 2024
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Reply from EBP Money

Hi Emanuel,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 4 out of 5 stars

quick response

1 March 2024
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Reply from EBP Money

Hi Marilyn,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Fantastic service

Easy application, quick , excellent service

1 March 2024
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Reply from EBP Money

Hi Luca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

the staff were very helpful and…

the staff were very helpful and couldn't thank them enough

28 February 2024
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Reply from EBP Money

Hi Joji,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Was quick and easy

Was quick and easy

21 February 2024
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Reply from EBP Money

Hi Rebecca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great fast service

Great fast service. Fast communication. Excellent!

14 February 2024
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Reply from EBP Money

Hi Rebecca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easy application and fast response

Easy application and fast response. Friendly professional service. Thank you.

21 February 2024
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Reply from EBP Money

Hi Lillian,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easier than expected

Took into account all aspects and were fast and thorough with everything. I was dreading dealing with a finance company however, it was a plesant experience.

20 February 2024
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Reply from EBP Money

Hi Jason,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

They are Easily to deal with 5 stars

16 February 2024
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Reply from EBP Money

Hi Roberto,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

epic service and no stuffing around

15 February 2024
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Reply from EBP Money

Hi Mason,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 4 out of 5 stars

Quick and easy application but the Risk…

Quick and easy application but the Risk fee was a little higher than expected and was truely a shock to be honest

7 February 2024
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Reply from EBP Money

Hi Steve,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

I didn't know any company like EBP…EBP is the best thanks.

I recommend EBP money is the best, it's very quick to response and very help. Thank you very much from the bottom of my heart for help. May God Bless the company. Thank You.

31 January 2024
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Reply from EBP Money

Hi Viliamu,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very easy to apply for a loan.

In a matter of couple of days my loan application has been approved. Very straightforward and easy.

31 January 2024
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Reply from EBP Money

Hi Jocelyn,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Fantastic quick approval

Fantastic quick approval
i had been declined everywhere and they gave me a chance to buy a much needed new car

so happy with them!!

30 January 2024
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Reply from EBP Money

Hi Rachel,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

The process was so easy

The process was so easy and the response was so quick. I couldn’t have asked for a better experience with applying for a loan.

23 January 2024
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Reply from EBP Money

Hi Paula,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

They are so easy to deal with and quick…

They are so easy to deal with and quick to respond to the application

22 January 2024
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Reply from EBP Money

Hi

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Customer service was fast very polite

Customer service was fast very polite. Fast into my bank account.A1 service.

19 January 2024
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Reply from EBP Money

Hi Velma

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Effortless and efficient.

Effortless and efficient.
Thank you EBP.

19 January 2024
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Reply from EBP Money

Hi Rachael

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

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