I rang Espar regarding my boat installation and requirements. They were extremely helpful and really went over the top to email me with everything that I needed to carry out a marine installation safe... See more
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The help from the technical department was extremely helpful. They were patient and went the extra mile to ensure the right product was chosen and sent. They also gave invaluable tips about how to... See more
Company replied
Although expensive, the genuine glow pin and screen have finished the service I did, and my reward is a perfectly running Airflow D2 heater for the first time in years. We can now use our camper anyw... See more
Company replied
Excellent service, didn't know about them until I needed to workout why my diesel heater wasn't working. I ordered the service pack easily establishing the correct one. This was delivered within a... See more
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Company details
Written by the company
Eberspacher Direct is a leading supplier of genuine Eberspacher products in the UK. By only supplying genuine and brand new Eberspacher systems and spare parts covered by Eberspacher UK’s warranty, you can count on the quality and performance that the Eberspacher brand is known for. With a direct link to Eberspacher, they are able to shorten the supply chain which means that saving can be passed on the customer. Their impressive UK warehouse stock levels offer the opportunity to effectively deliver what you want, when you want it. On site Eberspacher accredited engineers with over 30 years experience are available for heating installation, service and repair. Worldwide shipping available.
Contact info
Breakwater Road, PL9 7HJ, Plymouth, United Kingdom
- 01752 491900
- web@espar.co.uk
- eberspacherdirect.com
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Fast delivery
Fast delivery. Good information received about product. Pleasant experience dealing with this company to date.
Excellent and straightforward
Excellent and straightforward. Ordered the part online and it arrived following day
Fantastic customer service and product…
Fantastic customer service and product knowledge. Exceptional. Highly recomended.
A breeze to locate the part and once…
A breeze to locate the part and once paid fast delivery
We placed an order without any hassle…
We placed an order without any hassle it was easy to do on line and it came the next day great service
All very good but……
All very good except for lack of communication. I placed my order online on Saturday and the first message I got was from the carrier on Monday. I think some form of automated email to confirm the order would be a good idea. Otherwise a very good experience and I would buy again.

Reply from Eberspacher Direct
Great company to deal with
Great company to deal with, good stock and very fast delivery. Very helpful.
Thank you for the excellent assistance!
Thank you for the excellent assistance!
Professional and fast service
I thought this part maybe obsolete or…
I thought this part maybe obsolete or difficult/expensive to locate,, these guys had it sold/sent and delivered in a matter of days , i will certainly use them again , many thanks for a painless purchase
Really impressed. Espar combihob mk2
Really impressed. Super solid service, support, a reliable turnaround and a brilliant product with superb features. Clear instructions, with superb initial results. High fives all round.
Excellent service
Ordered the wrong service unit so bought the correct after speaking to the contact number a correct one arrived 2dats later and the refund dealt with 3 days later Excellent service thank you
Satisfied customer
Ordered Sunday morning, delivered Tuesday morning, fitted and working. What more could you want?
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