Spoke to a guy called Trevor regarding my recent enquiry 28/07. What can I say he new exactly how to assist very polite I was quite surprised to be honest......Give the guy a pay rise because if that'... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I spoke to Vidhee Boyjoo, she was very helpful, and explained all well to me.
Glad she made me understand what next after all my Debt paid off.
Just want to thank her for her service and kindness.
Outstanding Response and quick I cannotthank you enough
Jayshree answered the call within seconds and within 10 minutes I had the answer I was looking for. Fantastic customer service.
Mikeal, helped me last week with an enquiry he was so helpful and got things sorted for me right away cannot fault him at all.
I would like to say a huge thankyou to Edenegate for all their help and support with my debts. They have made such a positive difference to my life by reducing my monthly payments, which has taken a great deal of financial pressure off of me.
The whole experience has been reassuring and I am so grateful for all the help I have received from my very first call with Rob to my most recent with Jayshree Ramkhelawon .
I would highly recommend Edenegate to anyone struggling with debts and needs help getting their finances back on track.
Thank you to everyone at Edenegate for your understanding, support, and for helping me to feel more positive about my future.
Mikeal Dhalapah was incredibly helpful when I rang to query the position of my agreement. He acted instantly by sending emails with confirmation of processes and offered reassurance regarding my changing situation over the next year. He is an asset to Ebenegate.
Very helpful with my inquiry and very pleasant
Yuvranee was very helpful and informative:)
Even though I am new to this I must say that the help anytime I needed it over the phone was incredible . Thank you Yuvranee. I hope I spelled you name correctly .
Jayshree Ramkhelawon, Dealt with my query , very helpful, explained my options and dealt with the issue swiftly
Today I made an enquiry about a subject i needed clarification on.
I spoke to Keertisha Seeram who was incredibly helpful and very efficient. Keertisha explained everything to my clearly and emailed me all the details I needed straight away.
Thankyou for your help today.
I had a very positive experience with Vidhee Boyjoo today. She was very helpful, professional, and attentive when assisting me with my enquiry. She took the time to help me and made the whole experience pleasant. Thank you, Vidhee, for your excellent customer service. Highly appreciated!
The advisor was very helpful and he explained the process of my plan coming to the end step by step. Wonderful service. Keep it up
I was asdisdyrd by Neelesh Keesoondoyal who was very helpful and took care of my request very effcently and put my mind st test thank you Neelesh marion vrist
Spoke to Harshikha Boodhun. Polite and professional. Provided information needed and dealt with the issue promptly. Great service.
Trevor was very progressive & professional. He handled my complaint extremely well .
Spoken to a lady called vidhee
She was lovely thank you for helping after 6 years I am now debt free.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.