Spoke to a guy called Trevor regarding my recent enquiry 28/07. What can I say he new exactly how to assist very polite I was quite surprised to be honest......Give the guy a pay rise because if that'... See more
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Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
United Kingdom
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Vidhee Boyjoo was very helpful and friendly. She knew all the right answers. She reassured me that the issue would be resolved.
This company is nothing but amazing and so professional so appreciated for there help and support
A really easy way for anyone struggling with finances due to change in their circumstances. The whole process was easy and supportive. Anytime I’ve called I’ve been dealt with professionally as well as treated with kindness. Highly recommend, it was a pleasure to deal with Charles McAteer in particular.
Azmeena was polite, friendly & positive with me through out my experience with Credit Fix & dealt with all my problems professionally & as quickly as possible, thank you & your team for all your help & support through a difficult time.
Isitah Jeebun customer service is solution focused, patient and respectful.
Simple and accessible when explaining any process or procedure.
Many Thanks
Absolutely excellent customer service. They are truly helpful, and you can feel that at every stage of your interaction with Ebenegate.
One member of your team deserves a special, HUGE thank you: Trevor Malsbury. Bonus for him please for excellent job with the customer service.
He is a delightful person who put me completely at ease when I called with my issue—which turned out to be no problem at all for him. He helped me in just a few minutes, resolved everything efficiently, and reassured me that I had nothing to worry about.
I definitely recommend reaching out to them if you’re having real trouble. They are angels there, and I have an angel there too.
Thank you so much again, Trevor!
I rang up Ebenegate to request an acknowledgement that I had completed all my payments. I spoke to Yuvranee. she took control of my enquiry and was able to help with my query confirming that all payments had been made and the next steps. I received an email with all the information I needed and feel I was treated really well.
Neelesh was great on the phone today and resolved my issues instantly, had a great demeanour about him.
Excellent experience and service. Goshini Doongoor was professional and friendly. Listened and answered my questions. Also advised me what to do next regarding my situation.
Thank you so much
If I could give zero stars I would they don't answer your emails and are completely unwilling to help once they've set your IVA up absolutely disgusting considering I've mention I have servere mental health issues on multiple occasions!!!

Reply from Ebenegate
gave them a call today about my IVA and spoke to Vidhee Boyjoo , she answered all my questions, and put my mind at ease. good customer service.
Charlene was very helpful understanding of my situation, and helped me with what I needed.
All my questions were answered in a professional manner.
I was a little nervous as I've just made my final payment, wondering were it goes from here but the lady on the phone made me feel comfortable. The lady is called Harshikha.
I spoke with a lovely gentleman called Trevor today who was most helpful and understanding of my request, gr8 customer service
Harshikha Boodhun, polite, friendly, very helpful.
Very helpful and supportive. Maveesha Has put my mind at ease and sorted my worry out. Very pleasant
Exscilent customer service and very helpful
Always go through to speak to someone quickly and get the matter sorted whilst you stay on the phone. Mikeal Dhalapah was most helpful today.
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