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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their delicious taste, high quality, and satisfying nature, often highlighting them as a healthier alternative to traditional chocolate bars. Many appreciate the variety of flavors available, with some particularly enjoying the monthly special flavors and the option of mixed boxes to discover new favorites. People also find the bars to be filling and effective in curbing cravings, making them a popular daily treat. However, some people experienced issues with their orders, including delays in delivery or receiving incomplete shipments. A few customers also reported difficulties with customer service responsiveness, noting that it was sometimes hard to get in touch with a representative or that initial responses were unhelpful. There were also occasional comments about the product's sugar content being higher than expected for a "healthy" bar, and a small number of individuals found certain flavors or textures not to their liking.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers praise the delicious taste, variety of... See more

Quality

Users describe positive interactions with quality, highlighting the delicious taste, variety of flavors, and... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, praising easy... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the quick delivery, with... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the excellent and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

It was an absolute bargain to get 13 different Vive bars in the trial box for the price, and I split each one with my other half so he could taste the each one too. The brownie bars were a little less... See more

Rated 4 out of 5 stars

I had a challenging time getting a response from Vive over concerns of their claim the bars are "sweetened with fruit' but ingredients show sugar and left a low start score. I have since heard from th... See more

Rated 4 out of 5 stars

I had put a pre order in for the Dubai bars as enjoyed my previous monthly order of this flavour . I had to contact customer services to ask where my regular order and pre order were . Both arrived 48... See more

Rated 5 out of 5 stars

They taste amazing. I am a repeat customer, and like that you can choose to just buy a box rather than having to subscribe. Yes, as some reviews have pointed out, they have quite a bit of sugar, but t... See more


Company details

  1. Confectionery
  2. Chocolate Factory
  3. Snack Bar

Written by the company

At Vive, we make outrageously delicious, plant-based treats that are packed with fibre and protein and 100% gluten-free. Smothered in rich dark chocolate and loaded with fudgy, crunchy, nutty goodness. Whether you’re hitting the 3pm slump or just need a moment of indulgence, Vive is your go-to for feel-good treats that taste too good to be true.


Contact info

4.2

Great

TrustScore 4 out of 5

166 reviews

5-star
4-star
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1-star

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

They are Vegan, gluten free and all natural

I love the vive bars, especially the mini’s. I allow myself one a day and they are only 85 calories each.
They have flavours of the month so I also indulged in a one time buy of the April one( I cut them in half so still staying to my treat calorie intake. Also on my subscription is the indulgent chocolate from Dubai.
The minis are mainly protein bars which is great because I am vegan, gluten free. They also sell cut offs at a reduced price, brings memories back of broken biscuit boxes that my parents used to get for us as kids.
So happy they are made in Leicester too, not far from me
Keep going guys you are amazing

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations!

If you are looking for a healthy alternative to chocolate look no further! I’ve tried a few vegan options in the past but nothing comes close to Vive. Delicious, a really good variety of base flavours but their ‘Flavours of the Month’ keep things fresh and exciting. Their mini egg crunch bars are a staple at Easter and their recent monthly flavour ‘Rasberry Blondie’ was out of this world! Good price point. Excellent customer service.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I can't fault vive

I can't fault vive, I have had exceptional customer service from them and the gooey caramel bars are like a gluten free mars bar! Really need to bring back the raspberry blondie as a staple though

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Very happy to find these snacks

I was really happy to find this company. I got a trial box of different flavours and I expected to find one or two that I didn't like. However, I actually like all of them.
I have to watch my blood sugar, but I have a sweet tooth. This product helps me to enjoy a little snack but not have to worry about overdoing the sugar.

14 April 2026
Unprompted review
Rated 3 out of 5 stars

No loyalty

The bar's are amazing, but the companies loyalty towards its present customers is shocking.
No discount for current customers or loyalty packages, but plenty for new customers 😕

5 March 2026
Unprompted review
Vive UK logo

Reply from Vive UK

Hi Scott, thank you for your purchase. We have many offers for our current customers including 'Buy 3 boxes, get 20% off' or subscription holders receive 20% off all orders. Thanks

Rated 2 out of 5 stars

I received my Vive Variety Box today..

I received my Vive Variety Box today... They did arrive very quickly...
But ... Oooh... I don't really like them... They have a bitterish taste ... Too much dark chocolate.. not that much flavour... Just bland for me... Contains sugar and fat..
So I won't be buying again..

I have my concerns..they only publish good reviews...
My review was removed...
I googled this and apparently this is not a new concern !

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I like most of their offerings

I like most of their offerings, but the Dubai chocolate bars in particular are divine. I can't buy them as often as I'd like, as I just eat them all in one go, one after another.

18 March 2026
Rated 1 out of 5 stars

Disappointing at best

I ordered TWO taster packs, one to be given as a gift. Disappointingly, all bars arrived thrown into a brown cardboard box. Not any use for gifting! Emailed customer service and was given a very passive aggressive reply. Would not buy from this company again! Also, the bars were at most ok, all tasted exactly the same despite their names.

18 March 2026
Rated 5 out of 5 stars

I was looking for a healthier option as…

I was looking for a healthier option as I love chocolate so I sent for the mixed box. They were delicious and satisfied my chocolate cravings, so I have now subscribed so every month im having the choice of all the lovely flavours, its also a easy and efficient service.

19 March 2026
Unprompted review

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