easyStorage - London North East Reviews 

7
TrustScore 4 out of 5

4.0

Unit 35A, Marsh Way Fairview, Industrial Estate, RM13 8UH Rainham, London North East, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jerry and Selwin are so incredibly kind, patient and good at what they do. All the furniture and boxed are tidily arranged in the storage unit. I’d definitely recommend it!

Company replied

Rated 5 out of 5 stars

I have used the Enfield Easy Storage guys 4 times now. They are kind, helpful and go the extra mile. They waited for the rain to stop so my sofa didn't get wet before bringing it into the house. They... See more

Company replied

Rated 5 out of 5 stars

Jerry & Selwyn made the stress of moving and storage so easy. 100% would recommend.

Company replied

Rated 5 out of 5 stars

Godfrey and the guys were so nice and helpful. Couldn’t recommend enough. We hope to see them again when we move back in. Thanks so much! Oli & David

Company replied


Company details

  1. Self-Storage Facility
  2. Drives and Storage Service
  3. Moving and Storage Service
  4. Moving Company
  5. Storage Facility
  6. Warehouse

Written by the company

easyStorage is the go-to brand for affordable, convenient storage across the UK. Part of the well-known “easy” family of brands, we make self-storage simple and cost-effective for everyone—whether you’re moving house, decluttering, or need long-term business storage. We offer a full range of flexible storage solutions: Mobile self-storage – We come to you, load your items, and store them securely without you ever needing to visit a storage unit. Drive-up self-storage – Access your own secure storage container whenever you need at one of our nationwide locations. By-the-box storage – Ideal for smaller loads, we collect, store, and return your boxes as needed. Our goal is to take the hassle out of storage and make it an affordable lifestyle choice. With transparent pricing, excellent customer service, and national coverage, easyStorage is the smart way to store.


Contact info

  • Unit 35A, Marsh Way Fairview, Industrial Estate, RM13 8UH, Rainham, London North East, United Kingdom

  • +443308224932

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(7)

371 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jerry and Selwin are so incredibly…

Jerry and Selwin are so incredibly kind, patient and good at what they do. All the furniture and boxed are tidily arranged in the storage unit. I’d definitely recommend it!

2 July 2026
Unprompted review
easyStorage - London North East logo

Reply from easyStorage - London North East

Hi Yunyun,

Thank you very much for your lovely review! We are delighted to hear that our drivers Jerry and Selwyn have shown kindness and patience when liaising with you, and that they have demonstrated attention to detail when packing your goods into the storage unit.

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

I have used the Enfield Easy Storage…

I have used the Enfield Easy Storage guys 4 times now. They are kind, helpful and go the extra mile. They waited for the rain to stop so my sofa didn't get wet before bringing it into the house. They also put the sofa together for me and everything was carried out according to my instructions. Thank you Selwyn and your team mate (sorry forgot your name).

8 June 2026
Unprompted review
easyStorage - London North East logo

Reply from easyStorage - London North East

Hi Maria,

Thank you for your continued trust in easyStorage and for taking the time to leave such a lovely review. We're delighted to hear that the team went the extra mile once again!

Thank you for choosing us for the fourth time – it means a great deal to the team.

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

Easystorage really lives up to its name…

Easystorage really lives up to its name – the whole process has been "easy" from start to finish.

My belongings were in storage for almost 5 years, and when everything was returned it was all in excellent condition. Throughout that time, the service was reliable and I always felt reassured that my possessions were being well looked after.

When I needed access to my belongings again, it only took 2 days' notice and arranging everything through Hannah was straightforward and hassle-free.

On delivery day, the crew were fantastic. As a single woman living in a second-floor flat with no lift, I had a lot of items to bring up the stairs, including some very heavy pieces of furniture. They even carried a large sideboard up multiple flights of stairs, and all of this was done in very hot temperatures. Despite the challenging conditions, they remained positive, friendly and professional throughout.

The team worked quickly and efficiently and made what could have been a very stressful day feel easy.

A special thank you to Selwyn, Daniel and Bradley, who were incredibly helpful, hardworking and friendly. They are a real credit to the company.

I would recommend Easystorage without hesitation. Knowing that my belongings had been safely looked after for the past 5 years gave me real peace of mind, and the excellent service from collection through to delivery has been outstanding.

1 June 2026
Unprompted review
easyStorage - London North East logo

Reply from easyStorage - London North East

Hi Kirsten,

Thank you for your glowing feedback!

We're delighted to hear that your belongings were returned in excellent condition after almost 5 years in storage and that the entire process was straightforward from start to finish. It's particularly pleasing to hear that our team helped make the arrangements hassle-free and made such a positive impression on delivery day.

Your comments about the team's professionalism, hard work and friendly attitude mean a great deal to us, and we'll be sure to share your feedback with everyone involved.

Thank you again for choosing easyStorage and for recommending us.

Best wishes,
Tim & the easyStorage team

Rated 1 out of 5 stars

I wouldn't recommend

The team that does the moving service is AMAZING! They're polite and always willing to help and do the moving days less stressful.

But the service in general and the admin/corporate team were the reason why I moved our things. There's no clarity in which address your things will be stored, it's not written anywhere easy to find. At the beginning they make it look like it will be an easy process to access your things when needed, but they didn't mention it's only on week days, certain time and that you need to give 2 days notice. They charge in advance and there are no refunds in the time you don't use the storage facilities.

I wouldn't recommend, there are other companies that offer lower prices, better admin service and much better schedules and access is easier and less complicated.

2 June 2026
Unprompted review
easyStorage - London North East logo

Reply from easyStorage - London North East

Hi there,

We are sorry to hear that you feel disappointed with your experience.

Whilst we do have operational procedures in place to help ensure a smooth service for all customers, we'd like the opportunity to better understand what happened in your case.

If you could please get in touch with our Customer Experience team at info@easystorage.com, we'd be happy to investigate further and see how we can help.

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

Great team

Great team, super helpful both for pick up and delivery!

19 May 2026
Unprompted review
easyStorage - London North East logo

Reply from easyStorage - London North East

Hi Julie,

Thank you for your wonderful review, we are glad you found us helpful and we look forward to helping you in the future!

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

Amazing guys

Godfrey and the guys were so nice and helpful. Couldn’t recommend enough. We hope to see them again when we move back in. Thanks so much! Oli & David

16 May 2026
Unprompted review
easyStorage - London North East logo

Reply from easyStorage - London North East

Hi there

We’re delighted to hear the team looked after you so well — we’ll be sure to pass your kind words on, and we’d be more than happy to help again when you move back in!

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

Jerry & Selwyn made the stress of…

Jerry & Selwyn made the stress of moving and storage so easy. 100% would recommend.

2 May 2026
Unprompted review
easyStorage - London North East logo

Reply from easyStorage - London North East

Hello,

Thank you for your kind feedback! We’re delighted to hear that Jerry and Selwyn helped make your move and storage process so easy and stress-free. We really appreciate your recommendation.

Best wishes,

Tim & the easyStorage team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look