Purchase of new garden hose My old retractable one was lightweight but quickly got holes in the inner lining and leaked. My new purchase of a tanglefree metal coil wrapped hose should be the best a... See more
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Review summary
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Bought a talking watch. Following the set up instructions was not easy. We set the time for the alarm to activate and followed the instructions to deactivate the alarm but it will not deactivate.... See more
Company replied
Sturdy, stable ladders with wider steps. Delivered early, but would have appreciated a warning that you were required to attach the side arms. I am female and over 70, had to get somebody else to do i... See more
Company replied
Easylife fine. Delivery service very average eg not in indicated time band, just deposited on doorstep and drives off. you should monitor Evri, they are getting worse on timekeeping
Company replied
Company details
Written by the company
Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.
Contact info
Walbrook West, ME12 3XT, Sheerness, United Kingdom
- 0333 030 0777
- help@easylife.co.uk
- easylife.co.uk
4.2
Great
103K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Everything was delivered as promised,I…
Everything was delivered as promised,I was notified of the progress of my order
17 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Amicably resolved problems.
This was a bit messy. Things were added to my purchases which I hadn't ordered. However, after numerous emails the sproblem was resolved. The Evri courier was very helpful and we sent back the wrong items. However, one item was out of stock for 2-3 months and I think it's very misleading to show it in the catalogue if it's out of stock. I would have liked the rollater earlier in the summer and we eventually received it yesterday. I think it should state out of stock and when it's due in then I could make a decision to wait or see if anyone else was selling it. That aside, the support team were helpful and it was resolved in the end.
30 July 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Use a more efficient delivery company
Use a more efficient delivery company. As usual with evri package not arrived.
30 July 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that you are still awaiting an order.
Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Easy to order and delivered on time and…
Easy to order and delivered on time and the goods are good quality.
30 July 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Great purchase as love my shopping…
Great purchase as love my shopping trolley. I have black in it so l was very happy to purchase another one.
29 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Black Support
Easy site to navigate. Ordering and payment very quick. Sadly the courier service leaves a lot to be desired.
28 July 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that you were not satisfied with the delivery of your order.
Our courier carries out contact free deliveries and if no one is available to accept the parcel it is left in a safe place where possible which would be stated on the tracking.
They also provide a 2-hour delivery window on the tracking so you know when to expect your parcel.
We are incredibly sorry if this was not the case in this instance.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
Hope you order with us again soon.
Kind Regards,
Easylife
good reading glasses
The reading glasses are very good, well worth the money and they were delivered within a couple of days.
26 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good Afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good Afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Good delivery but the screw cap on my…
Good delivery but the screw cap on my cream came broken either done in transit or not checked before despatch durys.out whether the balm actually works yet
29 July 2026
Reply from Easylife
Good Afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Happy with procedure
The cushion fitted perfectly, good quality, good appearance.
Goods were delivered during the time slot given by
Evri.
28 July 2026
Reply from Easylife
Good afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
I good purchase and delivery with…
I good purchase and delivery with excellent communications.
28 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
I ordered a set of covers for my…
I ordered a set of covers for my suite,it was so easy to order.Good quality. Delivery was excellent
Would not hesitate to order again
28 July 2026
Reply from Easylife
Good afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Can’t find any faults
Can’t find any faults. In my experience I am happy with ordering , delivery and after sales.
29 July 2026
Reply from Easylife
Good Afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Excellent delivery and friendly staff.
27 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Sola lights excellent product
Thank you very much arrived in good time, sola lights are excellent and worked straight out of the box without being exposed to the sun.
28 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Product was garden edging ,I product…
Product was garden edging ,I product arrived in perfect condition and prompt
11 February 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
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