Avoid easylife. Do not purchase from here
I can only presume this business is named ironically. Easylife Group (trading as: Easylife, Tensor Marketing, Cafe Mio, Good Ideas, Positive Health, Evergreen, Lifestyle Perx, Easylife Book Club, Easylife Motoring Club, Easylife Supercard, Easylife Lotto Syndicate and Easylife Gardening Club) together are a shambles of a business.
Use them and you will be sure to experience a mass of unwanted emails and/or mailing, incredibly slow order processing times, extremely poor customer service and harassing phone calls post-sale... A team and website that leaves order statuses on 'awaiting pick' for upwards of two weeks is unacceptable. It's now three weeks later having placed my order online with Easylife and my goods still haven't arrived, no explanation has been provided, no refund has been offered, and emails sent to customer service have been met with total radio silence. Oh actually, I did get one (non-automated) reply however this was clearly a templated email that didn't actually answer the question I had asked!
This business deals largely with older, elderly and/or vulnerable people who are perhaps less aware of dodgy businesses and technology; and frankly Easylife's treatment of them stinks. My advice to anyone considering shopping or doing business with any facia operated by Easylife is not to do so! Find an alternative business that cares about its customers even the slightest bit. I will be waiting one more week before contacting my credit card company. Avoid!